On Board 55 and the True Meaning of Inclusion
|
Below are the words I have sent to The Neopets Team (TNT) via Zendesk submissions and survey responses on the subject of the ideological conflict that has been occurring on the Neoboards since before I had joined Neopets.com on May 1st, 2025. I personally am opposed to transgender ideology, and strongly believe that the discussion of it has no place in what is supposed to be an all-ages website, but I have zero desire or intention to use Neopets to harass or belittle those who do believe in, or follow, that ideology, and people of any belief should be welcome in Neopia provided that they follow the same rules as everyone else. My pleas are for the equal treatment of ALL rule-abiding Neopians no matter what they believe. My mantra is BEHAVIOR NOT BELIEFS, that is, criminalize behavior, not merely the possession of certain worldviews.
I stopped visiting Boards 55 and 7 (General Neopets Discussion and Site Events) at some point during the last two weeks of May, but still used several of the other Neoboard sections until mid-August after finally speaking up along with one other concerned Neopian on a board in the Ideas & Suggestions section calling for the freezing of users who are "transphobic", my posts demanding that they specify which of the many definitions of their conveniently nebulous word they would have enforced. Because there is a difference between not agreeing with a worldview and attacking people who possess that worldview. Unsurprisingly I was met with deflection and attempts to turn the topic towards my own beliefs and trying to bait me into breaking the rules. Didn't work ^-^ (underneath the text of the ticket I sent on August 16th you can download MHTMLs of that conversation) Nevertheless my posts were still removed, likely due to users mass spam reporting against everything I said there, despite me having made every effort to be as civil as possible (interesting how the wording of the friendly reminder received that day seems to claim that two of us standing up to all of them--however many there even are--"leaves the person feeling isolated"). I am opposed to special treatment, and would still be even if it favored me. I only hope TNT has the courage to follow what is right, not simply the demands that the loudest people make of them, even as ridiculous as they are. Long story short, I want it to be made VERY clear to everybody that many people of many different beliefs use and enjoy Neopets.com, and public forums (which the Neoboards are) should be actually inclusive yet still family-friendly. Controversial subjects just shouldn't be allowed. Some may complain, saying that it shouldn't be controversial, but the point is that it simply is, whether people want it to be or not. We should all respect each other's differences in beliefs. Only actual bullies and cheaters should ever be excluded. Mere disagreement is NOT hate. You can see a list of all of my Neopets here (via 27dudek27sep27.com) and here (via Neopets, account required) |
The "old Rule #5" that was on the official site rules page at the time that I joined, but allegedly was no longer enforced by then (but I had no way of knowing). It was officially removed from the site rules page on May 7th, 2025 (although I hadn't realized that until later). I took the above screenshot of it on May 2nd, if you can believe it.
I strongly believe that at the very least the principle behind this rule deserves to be restored, if not the entire letter of it along with the spirit. The current official site rules and ToS pages can be found here and here, and a set of more detailed FAQ pages, released in July/August 2025, can be found here. |
|
To the right is a composite screenshot of my very first and second Neoboard posts, along with most of the posts made in between the two. Unfortunately not all of the posts between the two were captured, but to the best of my memory only one or two have been excluded (the double line divider marks where they were) in which I was flat-out accused of being a "shell account". In truth, I'd only screencapped this at all because of how amused I was at being told that "Gumby wouldn't want this" XD Since then however, I have been more diligent in collecting evidence for the points that I have been making regarding the unfair treatment enabling trans activists to boldly threaten other users simply because we do not believe the same way as they do.
As an example, below are eight MHTML files I saved from a board topic made just a day later entitled "The whole community here is the good thing about this site", clearly made in response to another topic entitled "the trans community here is the only good thing about this site". The eighth file is what was left of the end after all my posts were removed by moderation for saying that "just because something exists doesn't mean that it's appropriate for children". <1> <2> <3> <4> <5> <6> <7> <end> |
|
Some important context for both the above screenshot and MHTML files is that apparently ahead of Lupe Day celebrations on May 2nd, the activists somehow got wind that TNT was going to release Neocash Mystery Capsule that would have included a wearable item for Lupes that was (so I'd heard) allegedly inspired by Remus Lupin's outfit in the Harry Potter movies, and the activists caused a storm simply because of the alleged association with the Harry Potter franchise and its author JK Rowling, who is known for publicly pushing back against trans tyranny. In response to the complaints, TNT did not release the wearable, which caused further complaints due to no Mystery Capsule at all being released in its place, as there was not sufficient time for TNT to make new content. It is important to note that Neocash is obtained with real-world money, and the activists are very vocal about their boycotts of all paid aspects of Neopets, and are somehow allowed to openly and explicitly instruct others on how to starve the site out as much as possible apparently to "punish" TNT for ever allowing users who believe differently than they to enjoy Neopets.com.
Of course, the activists themselves claim bias and discrimination against them, such "hatred" being "evidenced" on the /~Ezjan Petpage (note the absolutely ridiculous claims and demands contained within), and on offsite webpages such as this one, compiled by the user cytricacid (an MHTML that I saved on August 14th, 2025 can be downloaded from here, in case the page ever changes). Note how many of the screenshots that are included are not bullying or actual attacks or any of that, but simply demonstrate that one user has different beliefs than another. Note how it is somehow seen as "hateful" to say that the WHOLE community should be valued in response to claiming that ONLY the trans community is the "good" part of the site. Note that it is considered "dogwhistling" to want to enjoy Neopets for Neopets and to decry the harassment of people for possessing a differing view, but if it goes the other way it is supposedly "just fine". Note that out of all the screenshots included in it, that one of mine is the one and only one with highlighted text, as if it's "extra hateful" to say that "I have problems with harassing people who choose not to overtly celebrate your or any other worldview". Nobody should have to worry about being harassed, but neither should anybody be forced to renounce their own personal beliefs to be able to use this site.
More recently, I have become convinced that the staff of Jellyneo, a longstanding officially recognized fansite of Neopets (and the home of a collection of very helpful guides for the new Neopian *hint hint*) is fully on the side of the activists and may even be key facilitators in TNT's moderation bias. On February 20th, 2026, Jellyneo made an article regarding Neopets' official statement about a sudden postponement of a licenced crowdfunded TTRPG project, apparently due to parts of the game supposedly not meeting Neopets' standards, and while those who have spent money to back the project have expressed their discontent at not getting either an estimated time of fulfilment or a refund if fulfilment will not be met in the near future, Jellyneo had the gall to claim that alleged "homophobia" is "obviously ... the worst part of this".
The following claim is by no means confirmed but merely an expression of my own suspicion: the activists may have read the beta playtest document released by Geekify, scanned through it for any objectionable content they could find, and with the help of Jellyneo staff (which includes at least one official TNT ambassador by the way) managed to convince TNT to scrap the entire project as it currently stood out of fear of public backlash from the LGBT community. But because the activists have been very vocal about not giving TNT or Neopets any financial support whatsoever, the true victims are those who actually backed the project, and most (if not all) of whom quite likely find nothing problematic whatsoever with a character saying that someone's not "a Roo Island kind of person". (full disclosure: I was not one of the backers, because I'm not much of a board game person)
Of course, the activists themselves claim bias and discrimination against them, such "hatred" being "evidenced" on the /~Ezjan Petpage (note the absolutely ridiculous claims and demands contained within), and on offsite webpages such as this one, compiled by the user cytricacid (an MHTML that I saved on August 14th, 2025 can be downloaded from here, in case the page ever changes). Note how many of the screenshots that are included are not bullying or actual attacks or any of that, but simply demonstrate that one user has different beliefs than another. Note how it is somehow seen as "hateful" to say that the WHOLE community should be valued in response to claiming that ONLY the trans community is the "good" part of the site. Note that it is considered "dogwhistling" to want to enjoy Neopets for Neopets and to decry the harassment of people for possessing a differing view, but if it goes the other way it is supposedly "just fine". Note that out of all the screenshots included in it, that one of mine is the one and only one with highlighted text, as if it's "extra hateful" to say that "I have problems with harassing people who choose not to overtly celebrate your or any other worldview". Nobody should have to worry about being harassed, but neither should anybody be forced to renounce their own personal beliefs to be able to use this site.
More recently, I have become convinced that the staff of Jellyneo, a longstanding officially recognized fansite of Neopets (and the home of a collection of very helpful guides for the new Neopian *hint hint*) is fully on the side of the activists and may even be key facilitators in TNT's moderation bias. On February 20th, 2026, Jellyneo made an article regarding Neopets' official statement about a sudden postponement of a licenced crowdfunded TTRPG project, apparently due to parts of the game supposedly not meeting Neopets' standards, and while those who have spent money to back the project have expressed their discontent at not getting either an estimated time of fulfilment or a refund if fulfilment will not be met in the near future, Jellyneo had the gall to claim that alleged "homophobia" is "obviously ... the worst part of this".
The following claim is by no means confirmed but merely an expression of my own suspicion: the activists may have read the beta playtest document released by Geekify, scanned through it for any objectionable content they could find, and with the help of Jellyneo staff (which includes at least one official TNT ambassador by the way) managed to convince TNT to scrap the entire project as it currently stood out of fear of public backlash from the LGBT community. But because the activists have been very vocal about not giving TNT or Neopets any financial support whatsoever, the true victims are those who actually backed the project, and most (if not all) of whom quite likely find nothing problematic whatsoever with a character saying that someone's not "a Roo Island kind of person". (full disclosure: I was not one of the backers, because I'm not much of a board game person)
|
To the left (below ORIGINAL MESSAGE) is a screenshot of a ticket I sent to the JN team at about 3:05 PM, April 1st, 2026 (along with their reply above less than 75 minutes later)
It is clear that they care more about pushing agendas than actually comprehending anything I have to say beyond the mere fact that I possess different beliefs than them. |
But enough of all that for now. Here are the full direct quotations of the words I personally have sent to TNT on this topic since I joined: (note that in complete fidelity to showing my unedited words sent to TNT, typos caught after sending have not been corrected and my own naïveté and squishiness, especially early on, are often painfully evident)
| TABLE OF CONTENTS |
| Topic title | List of ticket dates | |
| Thank You for clarifying the rules! (plus a couple suggestions) | 2025 (Y27) May 7th | |
| Please deal with the negativity littering the Neoboards | 2025 (Y27) May 23rd | |
| I have concerns | 2025 (Y27) July 4th, July 18th, July 24th, July 30th, August 14th, August 16th | |
| survey entries | 2025 (Y27) August 5th, August 28th | |
| Flagrant and EXPLICIT glorification and CELEBRATION of a political assassination | 2025 (Y27) September 10th, September 11th, September 19th, October 15th, November 3rd | |
| Options to hide certain sections of the Neoboards from oneself | 2025 (Y27) September 25th, October 25th, November 6th, November 8th | |
| Outdated/misleading information on Pet Transfer and Neohomes 2.0 pages | 2025 (Y27) October 19th | |
| I thought that it was allowed now to state what our beliefs are | 2025 (Y27) November 15th, November 25th, November 27th, November 28th, November 30th | |
| Please address my concerns | 2025 (Y27) December 15th; 2026 (Y28) January 13th, January 29th, February 3rd | |
| Question to TNT Dom | 2026 (Y28) January 17th | |
| I am greatly concerned that there is blatant anti-religious bias in TNT's moderation force | 2026 (Y28) February 13th, February 24th, February 26th, March 4th | |
| Can I ever expect a public statement regarding moderation and "inclusion" policies? | 2026 (Y28) March 11th, March 19th, March 20th, March 27th, March 30th, April 3rd, April 5th | |
| Request to review 48-hour silence issued in mid-November 2025 (Ticket #309444) | 2026 (Y28) April 10th, April 17th, April 18th | |
| Request to have my accounts TEMPORARILY frozen | 2026 (Y28) May 2nd, May 4th |
May 7th, 2025 (7th of Hunting, Y27)
Zendesk ticket #266158: Thank You for clarifying the rules! (plus a couple suggestions)
3:06 PM
I would like to start out by offering my deepest and most sincere thanks for today's update in terms of the posted rules. When I joined here about a week ago I admit I was confused and somewhat shocked by the apparent incongruity between the rules and what I saw in the Neoboards. Certainly if the new rule #9 paragraph 2 had been there before, I most likely would not have engaged as I did. Despite any potential misunderstandings however I have only ever intended to be respectful to others and to be a good citizen of Neopia and to follow the rules to the very best of my ability.
Neopets is something that I had briefly heard of a couple times in my younger years, and until a week ago while browsing rabbit holes on eBay I had no idea it was still a thing, and decided to try it out on a whim out of curiosity. And what I found is that I truly love it here. There is an actual magic that I cannot describe that comes from the simplest interactions with my little Usul, and I've found myself in a better mood than I've been in in over a year, and this is something I very much want to keep. I bear no ill will to anybody, no matter the differences in beliefs (also I really appreciate the addition on respecting faith traditions as well!)
On that note, I would like to request that a couple additions be added to the rules: 1.) I believe that taking the Lord's name in vain should be expressly considered to be profanity. I'm sure I'm not the only user here who would prefer that certain words be used with respect, just as others would prefer that other certain words be used in a context that respects their own beliefs.
2.) Please specify the deal with offsite links in the rules. I would not have posted such in the past had I known that it were against the rules. The message of the warning was the first I had ever heard of it. If that strike could be stricken from the records on grounds of lack of clarity I would also appreciate that. If not, it is after all your prerogative and ultimately your choice. And I will respect it, even if I may not agree.
I'd like to close by thanking you again and stating that the only reason I haven't yet gone Premium is that I don't want more than one monthly autopayment within the same week heh. But it's going to happen. I've never been into online gaming and there's no reason why this place should have so much sway on me, especially after so little time, but the fact is that it does! You people of the Team are amazing! I apologize for previous misunderstandings and hope that the future brings only the best for all of us!
And thank you for taking the time to read this. I'm not much good at expressing myself via text in a concise manner (or in person for that matter) but at least here I need not feel cramped by the character limit XD Just because I'm a zoomer doesn't mean I'm well-versed in their art of abbrevin'
-Sincerely gumbasian_usul27, proud Neopian Neophyte!
I would like to start out by offering my deepest and most sincere thanks for today's update in terms of the posted rules. When I joined here about a week ago I admit I was confused and somewhat shocked by the apparent incongruity between the rules and what I saw in the Neoboards. Certainly if the new rule #9 paragraph 2 had been there before, I most likely would not have engaged as I did. Despite any potential misunderstandings however I have only ever intended to be respectful to others and to be a good citizen of Neopia and to follow the rules to the very best of my ability.
Neopets is something that I had briefly heard of a couple times in my younger years, and until a week ago while browsing rabbit holes on eBay I had no idea it was still a thing, and decided to try it out on a whim out of curiosity. And what I found is that I truly love it here. There is an actual magic that I cannot describe that comes from the simplest interactions with my little Usul, and I've found myself in a better mood than I've been in in over a year, and this is something I very much want to keep. I bear no ill will to anybody, no matter the differences in beliefs (also I really appreciate the addition on respecting faith traditions as well!)
On that note, I would like to request that a couple additions be added to the rules: 1.) I believe that taking the Lord's name in vain should be expressly considered to be profanity. I'm sure I'm not the only user here who would prefer that certain words be used with respect, just as others would prefer that other certain words be used in a context that respects their own beliefs.
2.) Please specify the deal with offsite links in the rules. I would not have posted such in the past had I known that it were against the rules. The message of the warning was the first I had ever heard of it. If that strike could be stricken from the records on grounds of lack of clarity I would also appreciate that. If not, it is after all your prerogative and ultimately your choice. And I will respect it, even if I may not agree.
I'd like to close by thanking you again and stating that the only reason I haven't yet gone Premium is that I don't want more than one monthly autopayment within the same week heh. But it's going to happen. I've never been into online gaming and there's no reason why this place should have so much sway on me, especially after so little time, but the fact is that it does! You people of the Team are amazing! I apologize for previous misunderstandings and hope that the future brings only the best for all of us!
And thank you for taking the time to read this. I'm not much good at expressing myself via text in a concise manner (or in person for that matter) but at least here I need not feel cramped by the character limit XD Just because I'm a zoomer doesn't mean I'm well-versed in their art of abbrevin'
-Sincerely gumbasian_usul27, proud Neopian Neophyte!
Response on 9:37 PM May 8th: Thank you for communicating your points across very well. We hear you on offsite links and this is something we plan to address. For now, it's outlined in our Terms of Use here: Second, we don’t allow players to try to get other players to communicate off Neopets. Thus, your account may be terminated if you ask for information such as other players’ IM, email address, physical address or suggest that you and the other player should go to a third party site so you can communicate more freely. Likewise, do not supply any such information about yourself to other players. Stay safe and happy playing!
May 23rd, 2025 (23rd of Hunting, Y27)
Zendesk ticket #269664: Please deal with the negativity littering the Neoboards
11:13 PM
As someone who very recently has discovered the true magic in Neopets.com and seeing all the negativity spewed against it and the Team on the Neoboards, I kindly ask that you please consider taking more firm action against those who are openly and unconditionally criticizing your decisions.
I find it very upsetting and disheartening to see these people saying these things against this thing that I love, and I'm all but labelled a troll just for voicing my support and defense of the Team. I don't know what it is to be in your shoes, and I'm sure it's not something to be envied, but what I know is that you are responsible for maintaining this wonderful website, one that I very much do not ever want to lose.
In fact, I'm starting to suspect that some of the critics may actually want the site to be shut down, putting their own pettiness over past slights, whether or not they were even intentional, against the wishes of those of us who love Neopets and want it to stay. I understand why people may not be completely satisfied, but I am starting to be brought down by all the negativity cluttering the boards, such that it is starting to counteract the effects of the parts of Neopets that I enjoy so much.
As to the claims of "transphobia": I do not agree with certain lifestyles. But I do not attack, harass or demean those who do. And yet I'm accused as the bully for just wanting us to treat each other with respect and to enjoy this amazing site. As an aside, I would maybe suggest posting a clarification your definition of "transphobia" in the rules since many people appear to have their own definitions for it. This is still a very heated and polarized issue, and just as nobody would want to fear reprisal for how they choose to express themselves, the rest of us shouldn't have to fear reprisals simply for not publicly bowing down to a particular worldview. Both groups can be made to be welcome here, but simply existing should never be a crime, unless the user is intentionally and repeatedly violating the site rules as they are posted.
Please make Neopia safer for those of us who actually want to be here!
As someone who very recently has discovered the true magic in Neopets.com and seeing all the negativity spewed against it and the Team on the Neoboards, I kindly ask that you please consider taking more firm action against those who are openly and unconditionally criticizing your decisions.
I find it very upsetting and disheartening to see these people saying these things against this thing that I love, and I'm all but labelled a troll just for voicing my support and defense of the Team. I don't know what it is to be in your shoes, and I'm sure it's not something to be envied, but what I know is that you are responsible for maintaining this wonderful website, one that I very much do not ever want to lose.
In fact, I'm starting to suspect that some of the critics may actually want the site to be shut down, putting their own pettiness over past slights, whether or not they were even intentional, against the wishes of those of us who love Neopets and want it to stay. I understand why people may not be completely satisfied, but I am starting to be brought down by all the negativity cluttering the boards, such that it is starting to counteract the effects of the parts of Neopets that I enjoy so much.
As to the claims of "transphobia": I do not agree with certain lifestyles. But I do not attack, harass or demean those who do. And yet I'm accused as the bully for just wanting us to treat each other with respect and to enjoy this amazing site. As an aside, I would maybe suggest posting a clarification your definition of "transphobia" in the rules since many people appear to have their own definitions for it. This is still a very heated and polarized issue, and just as nobody would want to fear reprisal for how they choose to express themselves, the rest of us shouldn't have to fear reprisals simply for not publicly bowing down to a particular worldview. Both groups can be made to be welcome here, but simply existing should never be a crime, unless the user is intentionally and repeatedly violating the site rules as they are posted.
Please make Neopia safer for those of us who actually want to be here!
Response on 12:46 AM July 6th: Firstly, I'm sorry for the delay in my response. Thank you for taking the time to share your thoughts with us — we truly appreciate your support and passion for Neopets. We understand how disheartening it can feel to see negativity on the boards, and we’re committed to creating a respectful space for everyone who loves this site. It's hard for us to keep reading awful comments too, but players are allowed to give their feedback as long as it is respectful and constructive. Your feedback has been noted, and we’ll continue doing our best to foster a safe and inclusive environment for all players. We appreciate your love for the team and game! Thank you!
July 4th, 2025 (4th of Swimming, Y27)
Zendesk ticket #279542: I have concerns
10:55 PM
Hello TNT,
I would like to start by once again expressing my deep love for this website and my sincere thanks for all of you in the Team for your efforts and sacrifices in keeping it alive and running for me to discover its magic two months ago. My primary desire is to be a good Neopian so that I can be able to continue to have the privilege of enjoying the amazing things that this website has to offer, but certain recent developments and Neoboard activity have raised some fears with me regarding the safety of my account's existence. These fears may not be warranted, but I would like to make sure that they're known and that I can continue to enjoy this site without worrying about the scope of what could happen if I am the victim of a user's unprovoked attack against me simply for possessing a differing worldview.
There are many people who enjoy this site, who are of many beliefs and persuasions. Some believe in the LGBT+ ideology, and some don't. Some are religious, and some aren't. Some like eating steak, and some don't. I believe that all people who want to use this site should be welcome to do so, provided that they follow the rules, and do not attack, bully or demean other users OR their beliefs. And it can and does go both ways in any issue. I believe that it should be emphasized more clearly in the rules that this is a userbase with diverse viewpoints, and that reporting users should be done only if they had actually broken a rule (at least to the best of the reporter's understanding by the context as it is seen) and not because they had expressed a belief or opinion that a user personally disagrees with, unless of course such a post is against the rules. And I'm not claiming to be perfect myself! Yes, I understand the rules (and the environment here) a lot better than when I first joined, but I could still stand to tone it down a bit when I talk about my feelings regarding veganism, as an example, because again, there's lots of different people here and despite my upbringing, the environment of my upbringing, and past clashes that I've had, I'm still not fully accustomed to public discussions among people who have very different positions than I in certain areas (I still get nervous when I discuss politics even with those who agree with me lol) but I am trying to be more sensitive to the desires of others. The reason though that I bring up the reporting thing is because I have suspicions that my last warning (from before I stopped visiting Board 55 more than a month ago) has origins in a specifically targeted report. Yes I realize that I made a mistake mentioning alcohol, but I was doing so by expressing gratitude that my current job doesn't force me to handle that filthy stuff. Hardly an endorsement. Maybe my suspicion is wrong. Maybe you feel that with your interpretation of the rules (which matters more than mine or anyone else's who isn't a part of TNT) my warning was justified. Either way, to me the circumstances surrounding the incident have raised concerns within me regarding users who would exploit vagueness in the wording of the rules to abuse the reporting system to target other users, but may not actually be offended by the actual content of the message so much as by the users that they're reporting themselves. For this reason I suggest a simple and easy-to-access appeal system for those who feel that they've been targeted out of prejudice rather than actual rule-breaking. And I sincerely hope that you know someone who is FAR more capable than I (not that that's a high bar lol) of finding a good balance that both protects Neopians from bullies on both sides, and also ensures that your valuable time and resources are not wasted too severely on those who file false reports on others in bad faith.
Also on the topic of reports, I would suggest a rule about baiting, but I'm not sure how such a thing could be efficiently enforced in good faith, considering how I have seen people accuse boards with topic names that explicitly call on users to treat each other ALL equally (not just members of a particular group) as bait and so-called "troll boards". In my very first post on the Neoboards (upon seeing people getting upset over that Lupe Day thing) I stated that it is possible to like the content made by people that one may not personally agree with in all things. I was trying to be a peacemaker. But instead I was branded as a "troll" and a "transphobe" (and I've been told that one user has my username listed on a personal website with the word "unpunished" beside it). I want to be crystal clear here: yes I do not possess that particular worldview, but I have zero desire--nor have I ever--to bully or troll or pick fights with those who do, or with anyone else. I am on Neopets for the Neopets themselves. To enjoy myself. And my ideal enjoyment does not come at the expense of others. Even if it weren't against the rules I wouldn't be here to proselytize. I have made mistakes. I accept that. Things happen when heated and contentious topics are discussed and I do apologize for the times that I've worded my posts harsher than I'd have wanted to in a more clear-headed setting. But I have also enjoyed the Neoboards, and my only purposeful intention there is to be positive, and uplifting, and wholesome, and to be good and decent to others. Should people ask me not to post on their boards--even if it's just because I simply possess different beliefs than they and not because of what I actually say--I intend to respect that. Unfortunately, I do not any longer feel safe on Board 55 (General Neopets Discussion) or Board 7 (Site Events) because of certain users who congregate there that are apparently unable to see me as anything other than someone who disagrees with them on certain contentious issues, and because the constant negativity spewed there against TNT and the Neopets site itself had really started to bring me down in a major way. I've felt safer since I installed a webblocker extension a month ago to prevent myself from accessing those two board sections, but while I sure wouldn't mind being able to feel safe there again, this is not necessary to my enjoyment of Neopets. My Neopets themselves are what is necessary to that!
Another thing I want to bring up is the word "transphobia" itself. It is a very vague word with interpretations that could range from actually and literally being hostile to people due to the way they express themselves (which is NOT what I am) to simply not agreeing with their lifestyle (whether or not such agreement or disagreement is even explicitly stated) but otherwise accepting them as fellow human beings with whom fun and enjoyable conversations can nevertheless be had. And I suspect that there are people out there who would use the latter definition, which, if officially used, would put at risk the account security of people like me who simply want to exist and enjoy Neopets and be as edifying as I can while still being compliant with my own beliefs (which I don't even have any obligation to share over there). And so I ask, when you next update the rules/guidelines, to please make sure to include and fully spell out your own definition of the word to reduce that exploitable ambiguity, and preferably to use a definition that will make all (non-hostile) people feel safe in Neopia. There is absolutely nothing wrong with making sure people are tolerant and respectful to those who have different beliefs in such a diverse environment, nor is there an issue with people supporting and celebrating others, if they choose to do so. But there is a problem when people are forced (or feel forced) to overtly embrace things that go against their own personal beliefs. Because then, it's not truly inclusion at all. There is no reason why we cannot all simply get along and enjoy each other's inputs in various (rule-abiding) discussions, but neither is there reason to feel obligated to participate in really any particular conversation at all if we don't want to. I do not appreciate being called a "troll" just because I do not agree with certain users because the truth is I do not mean harm upon anybody.
I also want to make it clear that I am not asking for any sort of "backtrack" on policy. You clearly want transgender people to feel safe on Neopets, and I don't have any issue with that. I don't completely agree with all of the rules regarding content that is allowed on what is currently considered to be a family-friendly site, but as I implied earlier, I don't have to agree with every single one of your decisions to love this website. I only ask that the rest of us can feel safe on Neopets as well, and that when you say "everyone" you truly mean EVERYONE (who follows the rules). I do also have concerns though about this site's continued future as being family-friendly (particularly since the term was given a passing mention in today's monthly update but was not adressed any further than that) because I enjoy the clean things! Where there's no profanity, no lewdness, no drugs (except for those sold by the Neopian pharmacy) just the promotion of good wholesome friendliness to our fellow human beings! But regardless of all else, Neopets policy is your own prerogative. I do not make demands. I only wish to air my concerns and my wishes, and hope that I can continue to use this singularly unique website in good standing, despite not agreeing with everybody who uses it (even if I don't overtly proclaim such things everywhere I go). Neopia should be for EVERYBODY! Except for bullies and cheaters. I fear that there are users who wish for everyone who doesn't agree with them to all be banned, no matter how they actually treat other users. Please do not let them win, no matter which side any of them may be on. Worldviews should not be against the rules. It is behavior that matters. I've grown so tired of people--both online and in real life--being unable to look past the fact that I'm "different" from them, regardless of all else we have in common.
Sincerely, gumbasian_usul27
PS. Thanks for the Red Usul representation in the header image of today's monthly update by the way ^-^ I'm probably the only person ever who would appreciate that even more than the plot update (though to be fair I haven't been here long enough to have experienced it live yet) but I'm a Latter-day Saint conservative and an Esperantist who has lived all but one of his 25 years in a college town so I'm used to being unique XD
PPS. Speaking of Esperanto, if you ever restore the alternate language functionality, I'd love to volunteer to translate Neopets into Esperanto! :D
Hello TNT,
I would like to start by once again expressing my deep love for this website and my sincere thanks for all of you in the Team for your efforts and sacrifices in keeping it alive and running for me to discover its magic two months ago. My primary desire is to be a good Neopian so that I can be able to continue to have the privilege of enjoying the amazing things that this website has to offer, but certain recent developments and Neoboard activity have raised some fears with me regarding the safety of my account's existence. These fears may not be warranted, but I would like to make sure that they're known and that I can continue to enjoy this site without worrying about the scope of what could happen if I am the victim of a user's unprovoked attack against me simply for possessing a differing worldview.
There are many people who enjoy this site, who are of many beliefs and persuasions. Some believe in the LGBT+ ideology, and some don't. Some are religious, and some aren't. Some like eating steak, and some don't. I believe that all people who want to use this site should be welcome to do so, provided that they follow the rules, and do not attack, bully or demean other users OR their beliefs. And it can and does go both ways in any issue. I believe that it should be emphasized more clearly in the rules that this is a userbase with diverse viewpoints, and that reporting users should be done only if they had actually broken a rule (at least to the best of the reporter's understanding by the context as it is seen) and not because they had expressed a belief or opinion that a user personally disagrees with, unless of course such a post is against the rules. And I'm not claiming to be perfect myself! Yes, I understand the rules (and the environment here) a lot better than when I first joined, but I could still stand to tone it down a bit when I talk about my feelings regarding veganism, as an example, because again, there's lots of different people here and despite my upbringing, the environment of my upbringing, and past clashes that I've had, I'm still not fully accustomed to public discussions among people who have very different positions than I in certain areas (I still get nervous when I discuss politics even with those who agree with me lol) but I am trying to be more sensitive to the desires of others. The reason though that I bring up the reporting thing is because I have suspicions that my last warning (from before I stopped visiting Board 55 more than a month ago) has origins in a specifically targeted report. Yes I realize that I made a mistake mentioning alcohol, but I was doing so by expressing gratitude that my current job doesn't force me to handle that filthy stuff. Hardly an endorsement. Maybe my suspicion is wrong. Maybe you feel that with your interpretation of the rules (which matters more than mine or anyone else's who isn't a part of TNT) my warning was justified. Either way, to me the circumstances surrounding the incident have raised concerns within me regarding users who would exploit vagueness in the wording of the rules to abuse the reporting system to target other users, but may not actually be offended by the actual content of the message so much as by the users that they're reporting themselves. For this reason I suggest a simple and easy-to-access appeal system for those who feel that they've been targeted out of prejudice rather than actual rule-breaking. And I sincerely hope that you know someone who is FAR more capable than I (not that that's a high bar lol) of finding a good balance that both protects Neopians from bullies on both sides, and also ensures that your valuable time and resources are not wasted too severely on those who file false reports on others in bad faith.
Also on the topic of reports, I would suggest a rule about baiting, but I'm not sure how such a thing could be efficiently enforced in good faith, considering how I have seen people accuse boards with topic names that explicitly call on users to treat each other ALL equally (not just members of a particular group) as bait and so-called "troll boards". In my very first post on the Neoboards (upon seeing people getting upset over that Lupe Day thing) I stated that it is possible to like the content made by people that one may not personally agree with in all things. I was trying to be a peacemaker. But instead I was branded as a "troll" and a "transphobe" (and I've been told that one user has my username listed on a personal website with the word "unpunished" beside it). I want to be crystal clear here: yes I do not possess that particular worldview, but I have zero desire--nor have I ever--to bully or troll or pick fights with those who do, or with anyone else. I am on Neopets for the Neopets themselves. To enjoy myself. And my ideal enjoyment does not come at the expense of others. Even if it weren't against the rules I wouldn't be here to proselytize. I have made mistakes. I accept that. Things happen when heated and contentious topics are discussed and I do apologize for the times that I've worded my posts harsher than I'd have wanted to in a more clear-headed setting. But I have also enjoyed the Neoboards, and my only purposeful intention there is to be positive, and uplifting, and wholesome, and to be good and decent to others. Should people ask me not to post on their boards--even if it's just because I simply possess different beliefs than they and not because of what I actually say--I intend to respect that. Unfortunately, I do not any longer feel safe on Board 55 (General Neopets Discussion) or Board 7 (Site Events) because of certain users who congregate there that are apparently unable to see me as anything other than someone who disagrees with them on certain contentious issues, and because the constant negativity spewed there against TNT and the Neopets site itself had really started to bring me down in a major way. I've felt safer since I installed a webblocker extension a month ago to prevent myself from accessing those two board sections, but while I sure wouldn't mind being able to feel safe there again, this is not necessary to my enjoyment of Neopets. My Neopets themselves are what is necessary to that!
Another thing I want to bring up is the word "transphobia" itself. It is a very vague word with interpretations that could range from actually and literally being hostile to people due to the way they express themselves (which is NOT what I am) to simply not agreeing with their lifestyle (whether or not such agreement or disagreement is even explicitly stated) but otherwise accepting them as fellow human beings with whom fun and enjoyable conversations can nevertheless be had. And I suspect that there are people out there who would use the latter definition, which, if officially used, would put at risk the account security of people like me who simply want to exist and enjoy Neopets and be as edifying as I can while still being compliant with my own beliefs (which I don't even have any obligation to share over there). And so I ask, when you next update the rules/guidelines, to please make sure to include and fully spell out your own definition of the word to reduce that exploitable ambiguity, and preferably to use a definition that will make all (non-hostile) people feel safe in Neopia. There is absolutely nothing wrong with making sure people are tolerant and respectful to those who have different beliefs in such a diverse environment, nor is there an issue with people supporting and celebrating others, if they choose to do so. But there is a problem when people are forced (or feel forced) to overtly embrace things that go against their own personal beliefs. Because then, it's not truly inclusion at all. There is no reason why we cannot all simply get along and enjoy each other's inputs in various (rule-abiding) discussions, but neither is there reason to feel obligated to participate in really any particular conversation at all if we don't want to. I do not appreciate being called a "troll" just because I do not agree with certain users because the truth is I do not mean harm upon anybody.
I also want to make it clear that I am not asking for any sort of "backtrack" on policy. You clearly want transgender people to feel safe on Neopets, and I don't have any issue with that. I don't completely agree with all of the rules regarding content that is allowed on what is currently considered to be a family-friendly site, but as I implied earlier, I don't have to agree with every single one of your decisions to love this website. I only ask that the rest of us can feel safe on Neopets as well, and that when you say "everyone" you truly mean EVERYONE (who follows the rules). I do also have concerns though about this site's continued future as being family-friendly (particularly since the term was given a passing mention in today's monthly update but was not adressed any further than that) because I enjoy the clean things! Where there's no profanity, no lewdness, no drugs (except for those sold by the Neopian pharmacy) just the promotion of good wholesome friendliness to our fellow human beings! But regardless of all else, Neopets policy is your own prerogative. I do not make demands. I only wish to air my concerns and my wishes, and hope that I can continue to use this singularly unique website in good standing, despite not agreeing with everybody who uses it (even if I don't overtly proclaim such things everywhere I go). Neopia should be for EVERYBODY! Except for bullies and cheaters. I fear that there are users who wish for everyone who doesn't agree with them to all be banned, no matter how they actually treat other users. Please do not let them win, no matter which side any of them may be on. Worldviews should not be against the rules. It is behavior that matters. I've grown so tired of people--both online and in real life--being unable to look past the fact that I'm "different" from them, regardless of all else we have in common.
Sincerely, gumbasian_usul27
PS. Thanks for the Red Usul representation in the header image of today's monthly update by the way ^-^ I'm probably the only person ever who would appreciate that even more than the plot update (though to be fair I haven't been here long enough to have experienced it live yet) but I'm a Latter-day Saint conservative and an Esperantist who has lived all but one of his 25 years in a college town so I'm used to being unique XD
PPS. Speaking of Esperanto, if you ever restore the alternate language functionality, I'd love to volunteer to translate Neopets into Esperanto! :D
Response on 4:24 AM July 6th: Thank you for sharing your thoughts so openly — you’ve raised valid concerns and a fair perspective. We truly appreciate your support and the care you’ve shown for the community. Your feedback helps us work toward a more balanced and inclusive space for all respectful players.
(ticket continued July 18th)
(ticket continued July 18th)
July 18th, 2025 (18th of Swimming, Y27)
Zendesk ticket #282210: Re: [World of Neopets] Re: I have concerns (continued from July 4th)
5:12 AM
If I may ask, to what purpose was it suggested by TNT to the user windwakemeup to make that post (topic#164036425) specifically in the Ideas/Suggestions board? The only likely reason I can think of is to garner community feedback, but I cannot see how such feedback could ever be even remotely accurate and reflective of the whole community and the Neopets userbase at large. I want to chime in there with the way I see the issue, but I do not feel safe to do so. These users know me as someone who does not agree with them and many tend to get overly aggressive towards those who disagree with them in any way. And so I (and who knows how many other people) do not post on that topic, thus contributing to an inaccurate representation of the userbase, for the sake of my own blood pressure levels.
Bullying is bullying. Nobody should get a free pass due to the perpetrator's beliefs, no matter what they are, nor due to who or what the perpetrator is. I am unable to calm my fears though surrounding the way they appear to call specifically to ban people instead of behaviors (i.e. banning people for who they are, not what they do or say). Firm, solid, unambiguous definitions of words matter.
If I may make a suggestion for a possible compromise, I think it might be worth considering "repurposing" Board 55, and giving it a special set of rules, more lenient regarding what sorts of topics are allowed on it, and more strict regarding how others respond to said topics, and in exchange users can have an option to hide Board 55 from the Neoboard page, especially for parents of younger users, so that they can know what kind of things go on there so they can know whether or not it is something they are willing to expose their children to, but can still allow them access to the other Neoboards. Because I do strongly believe that certain topics that I have seen before I stopped visiting Board 55 are not appropriate for children, which is a main reason I ever said anything on the subject there in the first place. This is after all a very controversial subject that many people do not agree with. I do not want to have to worry about losing access to my account simply because I am one of those people. Nor do I want future users (both new and returning) to have to learn the general attitude of that section of the boards the hard way like I did.
I want to know that I can still be safe here too. Again, I bear no ill will towards people due to their beliefs or how they present themselves, but I want to make sure that you don't cave in to their every demand regarding freezing those who don't agree with them, unless actual malice is present. If people get upset that others are allowed to stay so long as they follow the posted rules, then so be it. Neopia is not for just one group of people. Compromises will have to be made, I think. There is nothing wrong with holding everybody to the same standard as everyone else.
Lastly, I would like to know whether anybody in TNT does indeed look at the Ideas/Suggestions board. I do like to use it to float my (non-controversial) ideas, mainly regarding merchandise (being me after all ^-^) and I'm quite proud of the engagement I'd gotten on the topic I'd made on the subject of what a Neopets movie would look like! I've been saving all the replies on it since it's old enough to start losing them XD I like to be able immerse myself into the world of this website, and escape from the ceaseless activism and aggression of the real world.
If I may ask, to what purpose was it suggested by TNT to the user windwakemeup to make that post (topic#164036425) specifically in the Ideas/Suggestions board? The only likely reason I can think of is to garner community feedback, but I cannot see how such feedback could ever be even remotely accurate and reflective of the whole community and the Neopets userbase at large. I want to chime in there with the way I see the issue, but I do not feel safe to do so. These users know me as someone who does not agree with them and many tend to get overly aggressive towards those who disagree with them in any way. And so I (and who knows how many other people) do not post on that topic, thus contributing to an inaccurate representation of the userbase, for the sake of my own blood pressure levels.
Bullying is bullying. Nobody should get a free pass due to the perpetrator's beliefs, no matter what they are, nor due to who or what the perpetrator is. I am unable to calm my fears though surrounding the way they appear to call specifically to ban people instead of behaviors (i.e. banning people for who they are, not what they do or say). Firm, solid, unambiguous definitions of words matter.
If I may make a suggestion for a possible compromise, I think it might be worth considering "repurposing" Board 55, and giving it a special set of rules, more lenient regarding what sorts of topics are allowed on it, and more strict regarding how others respond to said topics, and in exchange users can have an option to hide Board 55 from the Neoboard page, especially for parents of younger users, so that they can know what kind of things go on there so they can know whether or not it is something they are willing to expose their children to, but can still allow them access to the other Neoboards. Because I do strongly believe that certain topics that I have seen before I stopped visiting Board 55 are not appropriate for children, which is a main reason I ever said anything on the subject there in the first place. This is after all a very controversial subject that many people do not agree with. I do not want to have to worry about losing access to my account simply because I am one of those people. Nor do I want future users (both new and returning) to have to learn the general attitude of that section of the boards the hard way like I did.
I want to know that I can still be safe here too. Again, I bear no ill will towards people due to their beliefs or how they present themselves, but I want to make sure that you don't cave in to their every demand regarding freezing those who don't agree with them, unless actual malice is present. If people get upset that others are allowed to stay so long as they follow the posted rules, then so be it. Neopia is not for just one group of people. Compromises will have to be made, I think. There is nothing wrong with holding everybody to the same standard as everyone else.
Lastly, I would like to know whether anybody in TNT does indeed look at the Ideas/Suggestions board. I do like to use it to float my (non-controversial) ideas, mainly regarding merchandise (being me after all ^-^) and I'm quite proud of the engagement I'd gotten on the topic I'd made on the subject of what a Neopets movie would look like! I've been saving all the replies on it since it's old enough to start losing them XD I like to be able immerse myself into the world of this website, and escape from the ceaseless activism and aggression of the real world.
Response on 5:57 AM July 24th: Firstly, I'm sorry for the delay in my response. Thank you for bringing out attention to this matter and providing your genuine feedback. TNT does frequent all boards daily, so yes, that includes Ideas & Suggestions. Feel free to post there or submit a ticket under Feedback/Suggestions 🙂 A Neopets movie? How interesting, that's a movie I would watch!
(ticket continued July 24th)
(ticket continued July 24th)
July 24th, 2025 (24th of Swimming, Y27)
Follow-up to Zendesk ticket #282210: Re: [World of Neopets] Re: I have concerns (continued from July 18th)
9:05 PM
On the subject of that one topic in Ideas/Suggestions in which I dare not post, I noticed yesterday that someone who appears to have similar views as mine did post in it, and despite her rebuttal being completely respectful and reasonable, those posts were removed mere hours later. While it may be that she was warned for a different reason (I do not claim to know the internal goings-on, unlike some who irresponsibly accuse users, without evidence, of illegally purchasing shell accounts--an accusation leveled against me after my very first Neoboard post) the fact that this happened, to my eyes at least, unfortunately serves to corroborate my fears that users may begin to be punished for who they are and what they believe, instead of how they behave.
And now I would like to offer my own rebuttals and commentaries on various claims posted in that topic, since now I know I cannot safely do so there:
1.) "Don't love that I see people who have openly said transphobic things still posting on the Neoboards." --- This one quite helpfully proves the point I made before, that they are likely calling for the criminalization of people, not behavior. If someone posts something that makes others upset (and I am not claiming that this doesn't happen!) and the user is warned for it, and then stops posting such things and only sticks with non-controversial subjects, then there is ZERO reason to further punish that user.
2.) "If you are reluctant to freeze an old account that has spent money on NC, that is certainly A Choice." --- This is one that I have seen before (I did read the claims and demands in the Ezjan petpage a couple weeks ago) and I want to make it clear that I do not seek immunity. Nobody can have any way of knowing that I won't decide to actually become a bully if I know I can have a way to do so with absolute impunity, other than by my own word. I buy NC to support this site. I would behave the same way that I do even if I don't pay. But while this post raises a valid point (I don't doubt there have been bullies who have tried to exploit this), it does highlight how they appear to conflate "transphobia" and financially (or even vocally) supporting Neopets and TNT. Shortly before I stopped visiting Board 55, a user had made a topic about the then-recent AMA which implied that NeoPets Inc. is in the red, and I posted in it reiterating what I'd said before about how businesses need money to make their products better, and then another user said something along the lines of "it is worth noting that those who are vocally upholding tnt are known transphobes". Like why even feel the need to point that out?! I am opposed to special treatment for ANY individual or group, including myself. I obviously want to be allowed to stay in this website I love, but only because I follow the rules and respect other users to the best of my ability. Again, it is behavior that should matter.
3.) "Even if they give us a proper blocking system, transphobes should not be tolerated by the mods." --- This is one that I have NOT seen before. As far as I know, this is absolutely new on the table. But I am not surprised to hear that blocking is suddenly "not good enough". I do hope it's clear by now though that I do not want the Neoboards to be an echo chamber of ANY one viewpoint. Even if all the pro-trans users block me, or only ever post in one board section that I do not visit, I will not be posting about those topics. Because I do not consider Neopets to be a platform for political, etc. discussion. I only ever said anything on the matter because I do not consider such topics to be appropriate for a family-friendly site. I do not deny that I have had similar desires of my own to call to ban those who disagree with me, from my time in a different social site (that I do not use anymore) when one user started harassing me because of my religious beliefs (never mind that it is because of them that he and I are on the same side politically) which prompted me to use a blocking feature for the first time. All his comments were from then on replaced by the text "The content of this message is hidden because you have chosen to block this user" and while I'd certainly rather be able to forget that he was there, I was quite aware that when I'd reported the comment that prompted that blocking (which was the third from him that overtly mocked my faith--BTW there is nothing Christlike about mockery no matter what the people running that site may claim) the mods determined that his comment was not against the rules, so that's that. I had been sorely tempted to call for him to be banned, but I know that doing so would be wrong (and probably wouldn't get anywhere anyway, since being LDS I was a religious superminority there) so I didn't. People are entitled to their beliefs. And we should be respectful to other people's beliefs. But disagreement is NOT hate!
4.) "The existence of trans people is not divisive unless you hold hateful views!" --- Accusing people who believe differently than you of being "hateful" is literally the epitome of divisiveness. I could very well lay out the reasons why I oppose their worldview, and they are solid, well-documented reasons at that, but I will not do so, because that's not what I'm here to do. I am on Neopets to escape from the world, not be caught up in toxic arguments that are literally the reason why I would ever want to escape from the world. I hate conflict. I am not a confrontational or assertive person by any means. But I do recognize that sometimes I must stand to defend myself and others. Name calling, mockery, and targeted harassment are one thing, but there's nothing wrong with simply holding or even expressing different beliefs. However, while I do still support the new rule that allows users to state their beliefs, something that should not be allowed is stating why a user believes that another user's beliefs are wrong (but it should still be okay to simply say that you disagree). This however is something that can certainly open up a lot of nuance that I do not have the mental energy to get into at the moment (not after writing all the rest of this in one sitting XD) so I hope you can be able to extrapolate a ruleset from this particular suggestion that is fair to people of all beliefs.
Above all, the deepest fear that I have is that users like me may be sacrificed simply to appease a handful of very loud extremists. Please do not let this happen. If anybody (including me) breaks a rule, especially one that a particular user hasn't broken before, nothing more than a reminder/warning is well within reason, but I want to be CERTAIN that I am not in danger of losing my Neopets because of what I am and what I believe, regardless of what I actually do and how I treat others, which is with as much respect as possible without compromising my own beliefs. If ever in doubt, I try to imagine a situation with reversed roles. If it's unfair one way, then it should be considered unfair the other way too. Otherwise, it cannot be considered truly inclusive and fair for all rule-abiding Neopians.
Thank you for your time and your tolerance of me and my overly long ramblings and I sincerely hope that my suggestions will help to make Neopia a friendly and fear-free place for EVERYBODY! Except for those who intentionally break the rules. A just police should only be feared by actual criminals.
On the subject of that one topic in Ideas/Suggestions in which I dare not post, I noticed yesterday that someone who appears to have similar views as mine did post in it, and despite her rebuttal being completely respectful and reasonable, those posts were removed mere hours later. While it may be that she was warned for a different reason (I do not claim to know the internal goings-on, unlike some who irresponsibly accuse users, without evidence, of illegally purchasing shell accounts--an accusation leveled against me after my very first Neoboard post) the fact that this happened, to my eyes at least, unfortunately serves to corroborate my fears that users may begin to be punished for who they are and what they believe, instead of how they behave.
And now I would like to offer my own rebuttals and commentaries on various claims posted in that topic, since now I know I cannot safely do so there:
1.) "Don't love that I see people who have openly said transphobic things still posting on the Neoboards." --- This one quite helpfully proves the point I made before, that they are likely calling for the criminalization of people, not behavior. If someone posts something that makes others upset (and I am not claiming that this doesn't happen!) and the user is warned for it, and then stops posting such things and only sticks with non-controversial subjects, then there is ZERO reason to further punish that user.
2.) "If you are reluctant to freeze an old account that has spent money on NC, that is certainly A Choice." --- This is one that I have seen before (I did read the claims and demands in the Ezjan petpage a couple weeks ago) and I want to make it clear that I do not seek immunity. Nobody can have any way of knowing that I won't decide to actually become a bully if I know I can have a way to do so with absolute impunity, other than by my own word. I buy NC to support this site. I would behave the same way that I do even if I don't pay. But while this post raises a valid point (I don't doubt there have been bullies who have tried to exploit this), it does highlight how they appear to conflate "transphobia" and financially (or even vocally) supporting Neopets and TNT. Shortly before I stopped visiting Board 55, a user had made a topic about the then-recent AMA which implied that NeoPets Inc. is in the red, and I posted in it reiterating what I'd said before about how businesses need money to make their products better, and then another user said something along the lines of "it is worth noting that those who are vocally upholding tnt are known transphobes". Like why even feel the need to point that out?! I am opposed to special treatment for ANY individual or group, including myself. I obviously want to be allowed to stay in this website I love, but only because I follow the rules and respect other users to the best of my ability. Again, it is behavior that should matter.
3.) "Even if they give us a proper blocking system, transphobes should not be tolerated by the mods." --- This is one that I have NOT seen before. As far as I know, this is absolutely new on the table. But I am not surprised to hear that blocking is suddenly "not good enough". I do hope it's clear by now though that I do not want the Neoboards to be an echo chamber of ANY one viewpoint. Even if all the pro-trans users block me, or only ever post in one board section that I do not visit, I will not be posting about those topics. Because I do not consider Neopets to be a platform for political, etc. discussion. I only ever said anything on the matter because I do not consider such topics to be appropriate for a family-friendly site. I do not deny that I have had similar desires of my own to call to ban those who disagree with me, from my time in a different social site (that I do not use anymore) when one user started harassing me because of my religious beliefs (never mind that it is because of them that he and I are on the same side politically) which prompted me to use a blocking feature for the first time. All his comments were from then on replaced by the text "The content of this message is hidden because you have chosen to block this user" and while I'd certainly rather be able to forget that he was there, I was quite aware that when I'd reported the comment that prompted that blocking (which was the third from him that overtly mocked my faith--BTW there is nothing Christlike about mockery no matter what the people running that site may claim) the mods determined that his comment was not against the rules, so that's that. I had been sorely tempted to call for him to be banned, but I know that doing so would be wrong (and probably wouldn't get anywhere anyway, since being LDS I was a religious superminority there) so I didn't. People are entitled to their beliefs. And we should be respectful to other people's beliefs. But disagreement is NOT hate!
4.) "The existence of trans people is not divisive unless you hold hateful views!" --- Accusing people who believe differently than you of being "hateful" is literally the epitome of divisiveness. I could very well lay out the reasons why I oppose their worldview, and they are solid, well-documented reasons at that, but I will not do so, because that's not what I'm here to do. I am on Neopets to escape from the world, not be caught up in toxic arguments that are literally the reason why I would ever want to escape from the world. I hate conflict. I am not a confrontational or assertive person by any means. But I do recognize that sometimes I must stand to defend myself and others. Name calling, mockery, and targeted harassment are one thing, but there's nothing wrong with simply holding or even expressing different beliefs. However, while I do still support the new rule that allows users to state their beliefs, something that should not be allowed is stating why a user believes that another user's beliefs are wrong (but it should still be okay to simply say that you disagree). This however is something that can certainly open up a lot of nuance that I do not have the mental energy to get into at the moment (not after writing all the rest of this in one sitting XD) so I hope you can be able to extrapolate a ruleset from this particular suggestion that is fair to people of all beliefs.
Above all, the deepest fear that I have is that users like me may be sacrificed simply to appease a handful of very loud extremists. Please do not let this happen. If anybody (including me) breaks a rule, especially one that a particular user hasn't broken before, nothing more than a reminder/warning is well within reason, but I want to be CERTAIN that I am not in danger of losing my Neopets because of what I am and what I believe, regardless of what I actually do and how I treat others, which is with as much respect as possible without compromising my own beliefs. If ever in doubt, I try to imagine a situation with reversed roles. If it's unfair one way, then it should be considered unfair the other way too. Otherwise, it cannot be considered truly inclusive and fair for all rule-abiding Neopians.
Thank you for your time and your tolerance of me and my overly long ramblings and I sincerely hope that my suggestions will help to make Neopia a friendly and fear-free place for EVERYBODY! Except for those who intentionally break the rules. A just police should only be feared by actual criminals.
Response on 1:46 AM July 25th: I'm sorry to hear that you do not feel safe to voice your opinions on the boards. As I mentioned, if you are reluctant, you can always write directly to us via support tickets 🙂 Thank you sharing such thoughtful, detailed and articulate feedback regarding crucial issues. We truly appreciate your concern and will ensure it is escalated to the relevant teams.
(ticket continued July 30th)
(ticket continued July 30th)
July 30th, 2025 (30th of Swimming, Y27)
Zendesk ticket #284410: Re: [World of Neopets] Re: Re: [World of Neopets] Re: I have concerns (continued from July 24th)
10:12 PM
10:12 PM
| There are now statements on that topic that more explicitly reference the very thing I fear. "Perhaps default to believing the people who say this is happening and are experiencing it versus demanding they prove themselves. They said they experience it, that's proof enough." and even "It doesn't have to exist to deserve a ban." are direct word-for-word quotes from posts that were made on it today. It is NOT an issue of trust that leads to people like me objecting to these demands and claims. It is about how such vagueness (such as regarding my previous statements here on the definition of a very crucial word, one that a Neopian bravely confronted them about yesterday and was met with deflection and non-sequiturs, though in direct response to the question of defining the word one user said, and I quote, "i mean come on. what do YOU think?" which again very helpfully proves my point) can be so very easily abused by users to target those that they do not like, or those who are known to possess viewpoints that they do not like. |
I have been tempted anew to post in it. I only wish to know whether I am included in their target blanket list, so I need not fear opening a tab to Neopets one day to find it taken from me. (though if the unthinkable does happen I should hope I'd get an email about it) But considering how the posts I'd made on my first day on the Neoboards were received, I have no way of knowing how any part of anything I say will be received there, especially considering how my username is known as belonging to someone who does not agree with them. And seeing as how I keep up to date on reading the posts (something I do not want to do, but I do anyway because I really am afraid that this does directly apply to me and others like me so I feel the need to be as informed as possible as I go forward) while the level of contempt against others that is present in it alone gives me stress, if I were to once again find myself in a contentious spat--even though doing so is completely contrary to my intentions but would likely happen anyway--it would be even more needlessly stressful for me. It's not an activity I ever want to be part of. I don't want to have to add another board section to my webblocker list, especially considering how enjoyable to use that section is otherwise. I want to be able to enjoy this site and not worry about the possibility of users conspiring against people like me, which would sound completely ridiculous if only I had reasons to believe otherwise--reasons I really do want to have! I like it when I can see the best in people, but acknowledging that bad actors do exist--and can be found anywhere--is also important. (I admit I say that one bit moderately ironically since accusations of conspiracy theories were leveled today as well. I personally wouldn't have been so blunt, whether I were to say so over in the Neoboards or here in a ticket, but there's nothing wrong with asking for reasons to dissuade our fears, nor with our fears naturally growing when our requests are met with stubborn refusal by the people who are making these demands)
I did write a couple potential posts that I might have been comfortable posting, if it were a different general climate there: (and are somehow each within the character limit for as little as two separate posts!)
------------------------------------------------------------------------------------------------
I do not doubt the existence of bullies. For me, I hate conflict, I hate making waves, and I try my best to be respectful to all Neopians. I have my beliefs too but I do try to be respectful to the presence of others.
But NOBODY should be afraid of being frozen just because people know what one believes and don't like it. That is why the refusal to define such a crucial word is concerning to me.
I love Neopets for its magic and charm, and I wouldn't be here to pick on or purposefully upset people even if it were allowed (because I simply don't want to)
I only ask for one thing: confirmation that I need not fear freezing if I steer clear of heated conversations, regardless of past events. How was I supposed to know how my early attempts at peacemaking would be received on my FIRST DAY?!
------------------------------------------------------------------------------------------------
Do you recommend this course? Would it be for the best to leave it be, publicly, at least until official updates on the matter are released? Or is there a particular user that you think may be open to a Neomail perhaps? One who has those beliefs, and knows what my general beliefs are, and would be open to a frank, yet civil conversation so that the both of us can more fully be aware of each other's position? Obviously nobody can speak for everybody who has the same beliefs as they, and I refuse to believe that any group of human beings is a "hive-mind", but I would feel a lot better if I had confirmation that even so much as one person who is contributing to that conversation does not wish for my account to be in danger so long as I keep to myself over there on certain issues despite previous incidents and differences of beliefs.
As for the surge of "dogwhistle" comments (again a very vague concept that some can twist to their own definitions as convenient to punish those they don't like) all I wish to say is that some people for real appear to be calling for it to be considered hate speech just for someone saying they like Harry Potter. It is possible to separate the politics of authors from the content of their creations. I myself am a big Brandon Sanderson fan and when I learned that he is all-in in the trans movement, that didn't change. I like his books, just as much as I did before. His books are very well-written. I'd still read his books even if he didn't belong to the same church as I (though to be fair I may not have had the opportunity to have been exposed to them if that were the case, since somehow his is still not quite a household name... yet!) If you don't want to release items inspired by certain works due to the reaction of some users, that's fine, it's your choice. (though I totally would buy a Dobby-inspired wearable, just as I would buy Mistborn-inspired things too!) But a potential one-sided policing of speech to this degree would take things much too far I think.
Of course there are likely those who ironically say things like that in a mocking way, only to make others mad, and I certainly do not approve of such conduct (regardless of which side it's on) but especially when it comes to things like this, I think "innocent until proven guilty" would certainly be a pretty decent way to go about it. If there are continued complaints about a user who is alleged to be a repeat offender unfazed by past disciplinary actions, review all of that user's posts if such can be done, check for context, and reasonably extract likely intentions from it. And if possible reach out to the user in question. There is always the possibilty of an innocent misunderstanding, at any level of the chain. But of course if there is reasonable suspicion of non-wholesome intentions, confirmed by TNT via a full context review... well, that's a different story, isn't it? I am not one to defend actual unwholesome conduct between users by any means!
I am of the opinion that an increased workforce at TNT would be a very beneficial thing for many reasons, such as conduct review (including for recognizing disengenuous reporters). Perhaps it could be possible to expand volunteering opportunities? (NOT for moderation purposes though, I can see such a thing getting ugly and messy all too easily if not done exclusively by official TNT staff members...) Unfortunately I don't think I personally would have much to offer in that respect, since before joining Neo I knew nothing of how to do HTML and while I do know some Java, all the advanced stuff I know I only know for purposes of improving my Minecraft mods XD Plus, I highly doubt I could ever do that "remote work" thing. I do best in an actual dedicated environment.
But if there's any way at all beyond my occasional meager monetary contributions in which I can give my support to this website that is within my ability I would love to have the opportunity!
Response on 4:46 AM July 31st: Thank you for taking the time to write down your thoughts. They are very detailed and articulate! We appreciate your kind offer to contribute. Have a great day ahead.
(ticket continued August 14th)
(ticket continued August 14th)
August 5th, 2025 (5th of Hiding, Y27)
Survey entry: 7. Anything else you want to tell us?
I am concerned that TNT may be pandering the LGBT community at the expense of the many other users who do not agree with certain worldviews, those worries being magnified upon seeing the degree of the demands of some users, using nebulous words whose definitions are crucial to the implementation of actual policy, yet those words they REFUSE to define (ie "transphobia"). For the record, I am conservative (but please don't call me a neocon XD), but I strongly believe that EVERYBODY should be able to feel safe and welcome in Neopia, liberal or conservative, straight or gay, et cætera et cætera, and when I say everybody I truly mean everybody, except for bullies and cheaters. The act of simpy not agreeing with or embracing somebody's personal lifestyle choices is NOT hate. I cannot speak for anyone but myself, but I love this website and ONLY intend to treat my fellow Neopians with decency and respect. Neopets attracts people of all beliefs, which is a true testament to its greatness, and therefore should never be considered to be exclusively for ANY one group of people, or for any one worldview. Actual malicious behavior (harassment, direct and intentional mockery, and so forth) is one thing, but it should be BEHAVIOR that is criminalized, NOT people and who we are. However, I also believe that Neopets should remain a family-friendly site, and there may very well be parents of younger users who would want to at least be able to know what they would be exposing their children to. Some compromises may have to be made, but I do hope that a balance can be found that will please as many people--and will be as truly incusive, by the ACTUAL definition of the word--as possible. Only actual bullies and cheaters should ever be excluded.
August 14th, 2025 (14th of Hiding, Y27)
Zendesk ticket #287440: Re: [World of Neopets] Re: Re: [World of Neopets] Re: Re: [World of Neopets] Re: I have concerns (continued from July 30th)
4:32 AM
About the latest chat guidelines FAQs: THANK YOU SO SO MUCH! I really appreciate the clarifications contained within that this is an ideologically diverse userbase. That other people enjoy this site too, and that disagreeing about controversial subjects is not inherently against the rules. Yes, it is not perfect, but overall I am very pleased. If you ask me, it is a perfectly valid compromise considering the aforementioned ideologically diverse userbase.
Plus, I do have strong suspicions that the language of some parts of the FAQs are inspired by my words in these tickets! If so, I would be more honored than I could ever express to have been able to contribute so directly to the TRUE inclusiveness of Neopets.com! If not, you can just tell me ^-^ I do not seek fame (and especially not notoriety!) but it does my soul VERY good to know that anything I have done has directly served to help anyone in any way at all.
There are however a couple things that I'd like to have clarified. First, can I please have some elaboration about the "masked swearing", particularly the bit about swearing substitutes? In other words, PLEASE tell me I can still use my "hecks" and "darns" and "fetches" and so forth! Sure, there are a few people get upset at seeing even the word "dang" (or so I've heard), but there are more offensive profanities that are apparently allowed on the Neoboards (and yes I am bringing up the taking of the Lord's name in vain again; I do believe that adding such to the list of disallowed profanity would further the balance and fairness of allowed/disallowed speech for the various groups of people who use the boards).
Also, I absolutely understand the rule about not making excessive amounts of topics on the same board in a set amount of time (I had already been making sure to spread out my questions, even on the Help board; I don't really NEED to see all that much green over there and nearly all questions I've ever had are hardly urgent) but I do have questions about having more than four topics on the first page of the same board. Some boards are more active than others; the Ideas/Suggestions board is one of the less active ones, and there are times when one user makes a comment on several posts in one sitting--which I have no problem with, since it's genuine community discussion and contribution--and sometimes there will be several of those topics that happen to be by the same user. I feel that it could be possible for a user to intentionally do griefing against another by bumping multiple boards that were made by the same user (or conspiring with someone else to do so) and then using this rule as a means to attempt to have that user punished. I don't know how many topics that I've ever made in Board 2, but I know it's definitely more than four! (one of which--which I'd made close to two months ago--had resurfaced yesterday that I had entirely forgotten about XD #AsparagusPB)
Third, can you please have the link to this FAQ section (classic.support.neopets.com/hc/en-us/sections/38488349829261-Communicating-with-Others-on-Neopets) added to the main site rules page so it can be easily found by people, particularly new users? It doesn't seem too fair to me for newly joined users to be punished because they had no way of knowing what the full actual rules are (not to mention the general climate of Board 55, where supposedly it's "hateful" and "bigoted" simply to say that you like a popular book series, especially when it's a genuine statement of taste, not meant to be backhanded or anything at all--though in my case it was simply stating that it's possible to separate a franchise from the politics of its author)
Another thing... yesterday morning I found that webpage that another user had warned me exists that has my name listed with the word "unpunished" beside it: internationalfeel.neocities.org/neopets/screenshots Of all the screenshots laid out in it, ranging from simple statements that could only be offensive to people who choose to be offended by being reminded of the mere EXISTENCE of other people, to things that indeed are not okay to say, one of my posts inexplicably was the only one with text highlighted! That post of mine? "Yo (user) I have no problems with you celebrating yourselves. I have problems with harassing people who choose not to overtly celebrate your or any other worldview." NOTHING in that is hateful! THIS is what they mean when they make their claims of "transphobia". THIS is why I have been asking to CLEARLY lay out a firm set definition of the word. And parents have rights too. They should be able to have the chance of knowing what goes on before allowing their children to use this site, because whether or not people agree with them, many parents strongly believe that such topics are ENTIRELY inappropriate for children. Plus, the forcing of ideologies on others in general (including pressuring people to openly celebrate others' personal life choices) just shouldn't be acceptable. Not on a site like this. Not even remotely.
I always had a strong feeling that most (although certainly not all) of the instances they've been claiming are happening aren't the actual bullying vile-worded behavior that is and should be against the rules, but some of those screenshots' inclusion on that page still surprised me. And as for the screenshots there of actual foul words or overly-explicit information? It appears that the users who made those posts and NMs have already been dealt with. So why are these people still going on about all this? At this point I really do not think it is possible to sufficiently emphasize enough the need for us all to accept the fact that other people use this site. The rhetoric on that one topic in the Ideas/Suggestions board is starting to intensify. Knowing what they very likely actually mean when they say "transphobia", judging by what all is included on that screenshots webpage, I cannot help but view it as threatening. ACTUALLY threatening, unlike being politely asked not to talk about what one does with one's... parts on a children's site, whether explicitly or via implication or euphemism.
I'm sorry, but I truly doubt that what they are calling for is simply inclusion and acceptance, but the censorship and punishment of users who are known to not agree with them on VERY controversial, heated, and frankly unpopular matters. I don't have to express my feelings on the matter on the Neoboards (though I should still feel safe to do so without being harassed and labeled "hateful" despite what I am actually saying) but I shouldn't have to put up with people subtly implying the calling for my freezing (speaking of dogwhistles) just because I ever did say things on the topic--before I had any way of knowing how my simple attempts at peacemaking and calling for equal treatment for everybody would be received by that crowd, who were completely unwilling to see past our differences to comprehend what I actually had to say. I do not want to cause trouble. I just want to be able to use this singularly unique site to ESCAPE from the toxic activism of the real world that has seeped deeply into nearly every place on the web where people claim they're oppressed because they were punished for multiple breakings of the rules (speaking of infinite slaps on the wrist). There is no reason ANYBODY should have to fear when they go to Neopets.com, and yes that includes the Neopians from that crowd too! We are all entitled to our beliefs and worldviews. But sharing them is not always appropriate, and forcing them on others never is. Either everyone should have the freedom to do so, or nobody should. If they can talk about that stuff, then it is PURE INJUSTICE to not allow the same for others. This is NOT comparable to racism (which of course truly is hateful conduct and should not be acceptable anywhere). You cannot choose the color of your skin, but gender expression is a CHOICE. I think that the old "Rule #5" is very well-written, and the principle behind it is something that definitely deserves to stay alive, even if it may not take the same form as it did before.
One last thing, could it maybe be possible to have users notified if posts, etc that they report are found NOT to be in violation of the rules? I really do not want to be a bother or burden, and I do know how valuable TNT's time is, so if I report someone and it is determined to be unfounded, I'd like to know that (and particularly WHY it was so) so I can deduce the principle behind the decision so I need not worry about wasting your time for such things in the future (besides I may not always be able to find the particular topic again where the post was so I won't always have that as a reference to know if the post was removed or not, and even if I did how can I know for sure if that post was the reason for that user's warning?) And it could possibly make it better for punishing those who would abuse the reporting system, so they can no longer claim that they "didn't know" what they were reporting isn't against the rules. For the record though I find it entirely inappropriate to refer to one's fellow Neopians and human beings as "nasty little friends ... under their rocks"
I realize that it is entirely impossible to please everybody, but all I ask is that if you must take a side, then please consider taking the side of true justice and equality--NOT "equity" as under its "new" definition which is inherently unjust and promotes tribalism, and I think there's more than enough of THAT on the Neoboards already... Do what you believe to be the right thing for ALL Neopians. Listen to what users have to say, but please do not cave to the loudest demands just because they are the loudest. The Neoboards are clearly NOT an accurate representation of the userbase at large (especially not Boards 55 and 7). Confidential and secure (and well-advertised) surveys may be a good way to garner accurate feedback in the future, making sure that each user can only submit one entry (and hopefully is able to exclude side accounts to prevent abuse of such a system and its purpose). The final choice belongs to you. I'm only here to make my perspectives and experiences known in hopes that I can help to make a truly fair and just Neopia for EVERYBODY who is willing to abide by its rules and treat their fellows with respect and decency no matter the differences between us. As it says on portal.neopets.com/our-team - "In Neopets, you are a Neopian, plain and simple."
And please PLEASE tell me that I will not be denied my "darns" and "hecks" on the Neoboards ^-^
And finally, once more, LONG LIVE NEOPIA!!!
About the latest chat guidelines FAQs: THANK YOU SO SO MUCH! I really appreciate the clarifications contained within that this is an ideologically diverse userbase. That other people enjoy this site too, and that disagreeing about controversial subjects is not inherently against the rules. Yes, it is not perfect, but overall I am very pleased. If you ask me, it is a perfectly valid compromise considering the aforementioned ideologically diverse userbase.
Plus, I do have strong suspicions that the language of some parts of the FAQs are inspired by my words in these tickets! If so, I would be more honored than I could ever express to have been able to contribute so directly to the TRUE inclusiveness of Neopets.com! If not, you can just tell me ^-^ I do not seek fame (and especially not notoriety!) but it does my soul VERY good to know that anything I have done has directly served to help anyone in any way at all.
There are however a couple things that I'd like to have clarified. First, can I please have some elaboration about the "masked swearing", particularly the bit about swearing substitutes? In other words, PLEASE tell me I can still use my "hecks" and "darns" and "fetches" and so forth! Sure, there are a few people get upset at seeing even the word "dang" (or so I've heard), but there are more offensive profanities that are apparently allowed on the Neoboards (and yes I am bringing up the taking of the Lord's name in vain again; I do believe that adding such to the list of disallowed profanity would further the balance and fairness of allowed/disallowed speech for the various groups of people who use the boards).
Also, I absolutely understand the rule about not making excessive amounts of topics on the same board in a set amount of time (I had already been making sure to spread out my questions, even on the Help board; I don't really NEED to see all that much green over there and nearly all questions I've ever had are hardly urgent) but I do have questions about having more than four topics on the first page of the same board. Some boards are more active than others; the Ideas/Suggestions board is one of the less active ones, and there are times when one user makes a comment on several posts in one sitting--which I have no problem with, since it's genuine community discussion and contribution--and sometimes there will be several of those topics that happen to be by the same user. I feel that it could be possible for a user to intentionally do griefing against another by bumping multiple boards that were made by the same user (or conspiring with someone else to do so) and then using this rule as a means to attempt to have that user punished. I don't know how many topics that I've ever made in Board 2, but I know it's definitely more than four! (one of which--which I'd made close to two months ago--had resurfaced yesterday that I had entirely forgotten about XD #AsparagusPB)
Third, can you please have the link to this FAQ section (classic.support.neopets.com/hc/en-us/sections/38488349829261-Communicating-with-Others-on-Neopets) added to the main site rules page so it can be easily found by people, particularly new users? It doesn't seem too fair to me for newly joined users to be punished because they had no way of knowing what the full actual rules are (not to mention the general climate of Board 55, where supposedly it's "hateful" and "bigoted" simply to say that you like a popular book series, especially when it's a genuine statement of taste, not meant to be backhanded or anything at all--though in my case it was simply stating that it's possible to separate a franchise from the politics of its author)
Another thing... yesterday morning I found that webpage that another user had warned me exists that has my name listed with the word "unpunished" beside it: internationalfeel.neocities.org/neopets/screenshots Of all the screenshots laid out in it, ranging from simple statements that could only be offensive to people who choose to be offended by being reminded of the mere EXISTENCE of other people, to things that indeed are not okay to say, one of my posts inexplicably was the only one with text highlighted! That post of mine? "Yo (user) I have no problems with you celebrating yourselves. I have problems with harassing people who choose not to overtly celebrate your or any other worldview." NOTHING in that is hateful! THIS is what they mean when they make their claims of "transphobia". THIS is why I have been asking to CLEARLY lay out a firm set definition of the word. And parents have rights too. They should be able to have the chance of knowing what goes on before allowing their children to use this site, because whether or not people agree with them, many parents strongly believe that such topics are ENTIRELY inappropriate for children. Plus, the forcing of ideologies on others in general (including pressuring people to openly celebrate others' personal life choices) just shouldn't be acceptable. Not on a site like this. Not even remotely.
I always had a strong feeling that most (although certainly not all) of the instances they've been claiming are happening aren't the actual bullying vile-worded behavior that is and should be against the rules, but some of those screenshots' inclusion on that page still surprised me. And as for the screenshots there of actual foul words or overly-explicit information? It appears that the users who made those posts and NMs have already been dealt with. So why are these people still going on about all this? At this point I really do not think it is possible to sufficiently emphasize enough the need for us all to accept the fact that other people use this site. The rhetoric on that one topic in the Ideas/Suggestions board is starting to intensify. Knowing what they very likely actually mean when they say "transphobia", judging by what all is included on that screenshots webpage, I cannot help but view it as threatening. ACTUALLY threatening, unlike being politely asked not to talk about what one does with one's... parts on a children's site, whether explicitly or via implication or euphemism.
I'm sorry, but I truly doubt that what they are calling for is simply inclusion and acceptance, but the censorship and punishment of users who are known to not agree with them on VERY controversial, heated, and frankly unpopular matters. I don't have to express my feelings on the matter on the Neoboards (though I should still feel safe to do so without being harassed and labeled "hateful" despite what I am actually saying) but I shouldn't have to put up with people subtly implying the calling for my freezing (speaking of dogwhistles) just because I ever did say things on the topic--before I had any way of knowing how my simple attempts at peacemaking and calling for equal treatment for everybody would be received by that crowd, who were completely unwilling to see past our differences to comprehend what I actually had to say. I do not want to cause trouble. I just want to be able to use this singularly unique site to ESCAPE from the toxic activism of the real world that has seeped deeply into nearly every place on the web where people claim they're oppressed because they were punished for multiple breakings of the rules (speaking of infinite slaps on the wrist). There is no reason ANYBODY should have to fear when they go to Neopets.com, and yes that includes the Neopians from that crowd too! We are all entitled to our beliefs and worldviews. But sharing them is not always appropriate, and forcing them on others never is. Either everyone should have the freedom to do so, or nobody should. If they can talk about that stuff, then it is PURE INJUSTICE to not allow the same for others. This is NOT comparable to racism (which of course truly is hateful conduct and should not be acceptable anywhere). You cannot choose the color of your skin, but gender expression is a CHOICE. I think that the old "Rule #5" is very well-written, and the principle behind it is something that definitely deserves to stay alive, even if it may not take the same form as it did before.
One last thing, could it maybe be possible to have users notified if posts, etc that they report are found NOT to be in violation of the rules? I really do not want to be a bother or burden, and I do know how valuable TNT's time is, so if I report someone and it is determined to be unfounded, I'd like to know that (and particularly WHY it was so) so I can deduce the principle behind the decision so I need not worry about wasting your time for such things in the future (besides I may not always be able to find the particular topic again where the post was so I won't always have that as a reference to know if the post was removed or not, and even if I did how can I know for sure if that post was the reason for that user's warning?) And it could possibly make it better for punishing those who would abuse the reporting system, so they can no longer claim that they "didn't know" what they were reporting isn't against the rules. For the record though I find it entirely inappropriate to refer to one's fellow Neopians and human beings as "nasty little friends ... under their rocks"
I realize that it is entirely impossible to please everybody, but all I ask is that if you must take a side, then please consider taking the side of true justice and equality--NOT "equity" as under its "new" definition which is inherently unjust and promotes tribalism, and I think there's more than enough of THAT on the Neoboards already... Do what you believe to be the right thing for ALL Neopians. Listen to what users have to say, but please do not cave to the loudest demands just because they are the loudest. The Neoboards are clearly NOT an accurate representation of the userbase at large (especially not Boards 55 and 7). Confidential and secure (and well-advertised) surveys may be a good way to garner accurate feedback in the future, making sure that each user can only submit one entry (and hopefully is able to exclude side accounts to prevent abuse of such a system and its purpose). The final choice belongs to you. I'm only here to make my perspectives and experiences known in hopes that I can help to make a truly fair and just Neopia for EVERYBODY who is willing to abide by its rules and treat their fellows with respect and decency no matter the differences between us. As it says on portal.neopets.com/our-team - "In Neopets, you are a Neopian, plain and simple."
And please PLEASE tell me that I will not be denied my "darns" and "hecks" on the Neoboards ^-^
And finally, once more, LONG LIVE NEOPIA!!!
Response on 1:05 AM August 25th: Firstly, I'm sorry for the delay in my response. I will try my best to clarify all these situations for you. Masked swearing refers to trying to conceal a swear word so it bypasses filters or appears less offensive. This is usually done by replacing an alphabet or using special characters. Heck, darn, dang are classified as mild profanity. Only if used it a way to insult others, will be removed. You may refer here to our rules about board topic spam Unfortunately, we are unable to intervene in matters that occur on third-party websites or outside of our platform. Thank you again for your thoughtful feedback. This is valuable for our team! I hope you have a wonderful day.
(ticket continued August 16th)
(ticket continued August 16th)
August 16th, 2025 (16th of Hiding, Y27)
Zendesk ticket #287946: Re: [World of Neopets] Re: Re: [World of Neopets] Re: Re: [World of Neopets] Re: I have concerns (continued from August 14th)
2:00 PM
Before I say anything else I want to emphasize that I do still have faith in TNT's sense of justice. Despite having all my posts throughout the Neoboards removed I do recognize that I had let myself get slightly carried away on that one post (the one mentioned in the friendly reminder) and it does appear that a user (athenamaia) who was clearly trying to bait me also had posts removed. So if anything that faith has been improved, because while I may not completely agree with the decision, it is very obvious to me that attempts to truly be fair to everyone are being made.
I said all that I felt I needed to on that topic (#164062280) anyway, and more importantly I learned what I needed to: that no matter how hard I push they still refuse to specify which of the many definitions of that word that they seek to have enforced. It's only deflection after deflection. These demands SHOULD NOT BE MET in their present form. At the very least not until they agree to a single, firm, unambiguous and clearly laid out definition by which to enforce such a rule. Otherwise, it can be twisted as convenient by any who would abuse the rules to punish users that they do not like.
I would very much like to know whether anyone in TNT read all what I had written in that board. (I do have them saved in the form of a few MHTML files)
All in all, I have one demand and one demand only: that proper emphasis is given to the fact that more than one group of people enjoy this website and that efforts to silence or expel other users simply due to who or what they are, as opposed to how they treat others, or whether they actually follow the rules, should NEVER be tolerated. I would never call for people of any innate physical characteristic OR of any particular belief to be banned simply for possessing such, even if I could get away with it (not that I would ever want to of course), because to do so would simply be wrong. And unless they define what they mean by "transphobia" it is more than fair to assume that they are calling for people of particular beliefs to be banned even if such people follow the posted rules. Some people (myself included) have no way of knowing the general mood of the Neoboards until it's too late. This is why I feel threatened by their rhetoric.
I do wish that the removal of my posts could've only applied to that one topic, but I imagine that there's nothing that can be done about that now (I see little need to waste valuable server space on an archive of deleted posts) and in preparation for the worst (while still hoping for the best!) I did save all the topics of mine on Board 2 that I could find after I noticed that psychrophile1's posts had been removed even as I was typing my own (but didn't notice until after I'd posted them). I may bring some of them up again on there, eventually (the non-controversial topics, of course, as it should always be). But this gang-up intimidation culture of theirs NEEDS to end. As soon as humanly possible please. It is distracting from the good and wholesome experiences of this site, and it is all in the name of pressuring others to publicly bow down to their own beliefs, and recruiting is against the rules ("Personal beliefs and association may be shared respectfully, but we do not condone behaviour that offends or aims to recruit"). Whatever they may claim this is an extremely controversial issue, and forcing/pressuring others to adopt their beliefs, like with any other beliefs, should not ever be tolerated.
Also, considering what else has been posted in that topic in the last hour, I feel it's worth emphasizing again that "transphobia" (at least how they seem to define it) is NOT comparable with racism. You can choose what you wear and what you do to your body, but you cannot choose the color of your skin. People who imply that they think people of a certain color have no place in Neopia should be punished. People who imply that they think people of a certain gender expression have no place in Neopia should be punished. But people who imply that they do not believe in gender ideology should not have to fear unless they are actually intending harm. There are people who will find offense with anything and everything that comes out of the mouth of someone they know as someone who doesn't agree with them. Taking action against people who repeatedly file false reports may be a good step in the right direction (after notifying the reporter if the post was found to not be against the rules, of course)
Before I say anything else I want to emphasize that I do still have faith in TNT's sense of justice. Despite having all my posts throughout the Neoboards removed I do recognize that I had let myself get slightly carried away on that one post (the one mentioned in the friendly reminder) and it does appear that a user (athenamaia) who was clearly trying to bait me also had posts removed. So if anything that faith has been improved, because while I may not completely agree with the decision, it is very obvious to me that attempts to truly be fair to everyone are being made.
I said all that I felt I needed to on that topic (#164062280) anyway, and more importantly I learned what I needed to: that no matter how hard I push they still refuse to specify which of the many definitions of that word that they seek to have enforced. It's only deflection after deflection. These demands SHOULD NOT BE MET in their present form. At the very least not until they agree to a single, firm, unambiguous and clearly laid out definition by which to enforce such a rule. Otherwise, it can be twisted as convenient by any who would abuse the rules to punish users that they do not like.
I would very much like to know whether anyone in TNT read all what I had written in that board. (I do have them saved in the form of a few MHTML files)
All in all, I have one demand and one demand only: that proper emphasis is given to the fact that more than one group of people enjoy this website and that efforts to silence or expel other users simply due to who or what they are, as opposed to how they treat others, or whether they actually follow the rules, should NEVER be tolerated. I would never call for people of any innate physical characteristic OR of any particular belief to be banned simply for possessing such, even if I could get away with it (not that I would ever want to of course), because to do so would simply be wrong. And unless they define what they mean by "transphobia" it is more than fair to assume that they are calling for people of particular beliefs to be banned even if such people follow the posted rules. Some people (myself included) have no way of knowing the general mood of the Neoboards until it's too late. This is why I feel threatened by their rhetoric.
I do wish that the removal of my posts could've only applied to that one topic, but I imagine that there's nothing that can be done about that now (I see little need to waste valuable server space on an archive of deleted posts) and in preparation for the worst (while still hoping for the best!) I did save all the topics of mine on Board 2 that I could find after I noticed that psychrophile1's posts had been removed even as I was typing my own (but didn't notice until after I'd posted them). I may bring some of them up again on there, eventually (the non-controversial topics, of course, as it should always be). But this gang-up intimidation culture of theirs NEEDS to end. As soon as humanly possible please. It is distracting from the good and wholesome experiences of this site, and it is all in the name of pressuring others to publicly bow down to their own beliefs, and recruiting is against the rules ("Personal beliefs and association may be shared respectfully, but we do not condone behaviour that offends or aims to recruit"). Whatever they may claim this is an extremely controversial issue, and forcing/pressuring others to adopt their beliefs, like with any other beliefs, should not ever be tolerated.
Also, considering what else has been posted in that topic in the last hour, I feel it's worth emphasizing again that "transphobia" (at least how they seem to define it) is NOT comparable with racism. You can choose what you wear and what you do to your body, but you cannot choose the color of your skin. People who imply that they think people of a certain color have no place in Neopia should be punished. People who imply that they think people of a certain gender expression have no place in Neopia should be punished. But people who imply that they do not believe in gender ideology should not have to fear unless they are actually intending harm. There are people who will find offense with anything and everything that comes out of the mouth of someone they know as someone who doesn't agree with them. Taking action against people who repeatedly file false reports may be a good step in the right direction (after notifying the reporter if the post was found to not be against the rules, of course)
Response on 12:55 AM August 25th: Firstly, I'm sorry for the delay in my response. I appreciate your thoughtful feedback. This is valuable for our team! Thank you again for taking the time to share.
Pictured above are the first two posts that I did end up creating in that topic.
All the posts I made (and the pushback to said posts) can be viewed in these MHTML files: <07.mhtml> <08.mhtml> <09.mhtml>
Two things to note while reading: 1.) it will be difficult at times to tell who is replying to whom, and 2.) the "comic" being referenced is on the /~vandigard Petpage that (it seems?) makes the implication that people who do not agree with the activists are trespassers and are unwelcome in Neopia. Yikes. Despite me having reported that Petpage on two separate occasions on the grounds of its exclusionary and defamatory nature and its use to harass those who do not believe a certain way, last I checked the page still contains that comic. Neither of the two links in the above board topic are directly clickable however due to an HTML glitch that "breaks" the report button when a Neoboard post is ended with a clickable link with nothing after it, but hovering over the broken buttons shows their intended destinations.
All the posts I made (and the pushback to said posts) can be viewed in these MHTML files: <07.mhtml> <08.mhtml> <09.mhtml>
Two things to note while reading: 1.) it will be difficult at times to tell who is replying to whom, and 2.) the "comic" being referenced is on the /~vandigard Petpage that (it seems?) makes the implication that people who do not agree with the activists are trespassers and are unwelcome in Neopia. Yikes. Despite me having reported that Petpage on two separate occasions on the grounds of its exclusionary and defamatory nature and its use to harass those who do not believe a certain way, last I checked the page still contains that comic. Neither of the two links in the above board topic are directly clickable however due to an HTML glitch that "breaks" the report button when a Neoboard post is ended with a clickable link with nothing after it, but hovering over the broken buttons shows their intended destinations.
August 28th, 2025 (28th of Hiding, Y27)
Survey entry: 52. Any other feedback, ideas, or suggestions for making Neopets the best it can be?
Please give proper emphasis on the fact that many people of different beliefs enjoy this site and that anybody who is willing to get along with their fellow Neopians should be able to feel welcome. Part of doing so would be to discourage the activism that some of us find threatening (and not appropriate for children anyway) because some users' stubborn refusal to lay out the definition they want enforced for a very controversial and nebulous word (ie "transphobia") leads people like me to believe that what they truly want is for users who are known not to agree with them in regards to that frankly divisive ideology to be banned, no matter how we actually treat our fellows. If there is special treatment of any kind, it should NOT be dependent on any personal belief or physical characteristic. Please ensure that ALL Neopians are treated equally, and that only ACTUAL bullies and cheaters should ever be excluded. I love this website very much and I do not want to have to worry about being frozen just because people know I do not agree with them on certain issues and may manage to convince TNT that mere disagreement (even if it isn't stated) is somehow "hateful". I only want to enjoy my Neopets and treat others with respect, without feeling pressured to compromise my own beliefs. And for the record, I do not seek immunity by buying NC and Premium; I buy them because I do not want to see this website die, and I want to be able to stay--by following the rules. I do miss the Neoboards and would like to be able to feel safe to use them again... I am for the equal and respectful treatment of ALL rule-abiding users.
September 10th, 2025 (10th of Gathering, Y27)
Zendesk ticket #293230: Flagrant and EXPLICIT glorification and CELEBRATION of a political assassination
4:46 PM
https://www.neopets.com/neoboards/topic.phtml?topic=164111696
https://www.neopets.com/neoboards/topic.phtml?topic=164111777
This is explicit celebration of the ASSASSINATION of Charlie Kirk mere hours ago. It is entirely unacceptable by any means. There is ABSOLUTELY ZERO reason to deal ANYTHING less than a complete permanent silencing (freezing would be preferable) to ALL the names listed and beyond: sabina336, jennith, cytricacid, piggygirl2008, lindasquiting, amberlrichmond, cosminxer, katamirilvr, athenamaia, wormsnack, x_ariana_grande_x, rissy123, wewearinfinity, cannot, ozymondice, witchpwnfulness, bushelle, crystal_element, adioringly, daisyvond, snowfaeriewitch77, neosniffer, schrodingersacct, ETCAETERA
This should never in any just world stand. These people NEED to be punished for what they are saying about a human being who was just murdered. It is absolutely unacceptable to do anything less than to not allow any of them to continue to post such things for any foreseeable period of time.
Btw I heard from a Neofriend about how these boards exist and temporarily removed the Neoboards from my webblocker to confirm and to obtain the receipts. FIRM HAND against those who are levelling this explicitly violent rhetoric. Speaking against any worldview DOES. NOT. JUSTIFY. VIOLENCE. Please freeze these users who have the heartlessness to speak such vile things against another human being who was just assassinated in front of his family. Political affiliation does not matter. This behavior should be enforced as entirely unacceptable regardless.
Attached files: <293230-3.mhtml> <293230-5.mhtml> <293230-4.mhtml> <293230-1.mhtml> <293230-2.mhtml>
https://www.neopets.com/neoboards/topic.phtml?topic=164111696
https://www.neopets.com/neoboards/topic.phtml?topic=164111777
This is explicit celebration of the ASSASSINATION of Charlie Kirk mere hours ago. It is entirely unacceptable by any means. There is ABSOLUTELY ZERO reason to deal ANYTHING less than a complete permanent silencing (freezing would be preferable) to ALL the names listed and beyond: sabina336, jennith, cytricacid, piggygirl2008, lindasquiting, amberlrichmond, cosminxer, katamirilvr, athenamaia, wormsnack, x_ariana_grande_x, rissy123, wewearinfinity, cannot, ozymondice, witchpwnfulness, bushelle, crystal_element, adioringly, daisyvond, snowfaeriewitch77, neosniffer, schrodingersacct, ETCAETERA
This should never in any just world stand. These people NEED to be punished for what they are saying about a human being who was just murdered. It is absolutely unacceptable to do anything less than to not allow any of them to continue to post such things for any foreseeable period of time.
Btw I heard from a Neofriend about how these boards exist and temporarily removed the Neoboards from my webblocker to confirm and to obtain the receipts. FIRM HAND against those who are levelling this explicitly violent rhetoric. Speaking against any worldview DOES. NOT. JUSTIFY. VIOLENCE. Please freeze these users who have the heartlessness to speak such vile things against another human being who was just assassinated in front of his family. Political affiliation does not matter. This behavior should be enforced as entirely unacceptable regardless.
Attached files: <293230-3.mhtml> <293230-5.mhtml> <293230-4.mhtml> <293230-1.mhtml> <293230-2.mhtml>
(ticket continued September 11th)
September 11th, 2025 (11th of Gathering, Y27)
Follow-up to Zendesk ticket #293230: Flagrant and EXPLICIT glorification and CELEBRATION of a political assassination (continued from September 10th)
2:05 PM
As an addition the users who are making ghoulish jokes regarding how Charlie was shot in the neck should also be seen as contributing to this reprehensible behavior. It seems telling also how some users are also using non-breaking spaces to get past the profanity filter--and not in a mild way--almost as if in defiance, like they really think that TNT wouldn't dare touch them because of the worldview they possess. Please prove them wrong. Show that it is behavior, not beliefs, that matters. Harsh punishments are very likely due, since I doubt this is by any means first-time offenses for many of these users. But please show leniency to those who are honestly and unironically trying to plea for the respect of humanity. But NOT to those who seem to think that actual murder is a fair response to speaking out against any worldview, whatever it may be. Charlie Kirk never preached, condoned, or encouraged violence, but was known for reaching out and starting a conversation with anyone who would participate in conversation.
Please set a firm hand against those who would speak so lightly of the deaths of their fellow human beings. Not to mention the ones who are subtly encouraging causing more deaths against those of particular views. And please respond with as much detail as you are able to regarding the outcome. I have a feeling that my faith in TNT will greatly hinge upon what comes of this.
And now that I have readded the Neoboards to the webblocker, I do not wish to upset myself upon seeing the disgusting and sickening things these people are saying, and as such I shall have no more to say in the near future. Please do justice, not pandering or coddling.
I really think it's time to bring back the Old Rule #5. Please put your foot DOWN when it comes to the discussions of controversial and inherently divisive topics on the public forums that the Neoboards are, and yes, gender identity ABSOLUTELY falls in that category. The violent rhetoric that many of its proponents spout is what leads to such senseless murders and the subsequent ghoulish celebrations thereof, NOT the words spoken against that ideology. The mentality on the boards that words could ever justify violence in any way NEEDS TO END RIGHT NOW. Please. Crack down on their rhetoric. Possessing any sort of worldview DOES NOT EXCUSE exclusionary behavior. I'm not calling for freezings because of worldview, but because of behavior. There is a major difference. Please firmly enforce the fact that other people use this site too, of many different beliefs. Anybody who is willing to get along with others--even if they have different beliefs than they--and play nice and fair should be made welcome, and anybody who preaches otherwise should be dealt with swiftly, no matter WHAT they believe or how they present themselves. People can say what they are and what schools of thought they belong to (whether it be religious, political, etc), but beyond that I really think there shouldn't be any further discussion on such topics allowed. Equal treatment for ALL rule-abiding Neopians, PLEASE! If people complain, then so be it. I know I'm far from the only Neopian that feels this way. If you go down the path to TRUE equality and inclusion as I see it (and hopefully you do as well), you will still have support! I want to see this amazing website THRIVE! Emphasize Big Tent Neopianism! Just because one group is loud doesn't mean they're the only ones here!
As an addition the users who are making ghoulish jokes regarding how Charlie was shot in the neck should also be seen as contributing to this reprehensible behavior. It seems telling also how some users are also using non-breaking spaces to get past the profanity filter--and not in a mild way--almost as if in defiance, like they really think that TNT wouldn't dare touch them because of the worldview they possess. Please prove them wrong. Show that it is behavior, not beliefs, that matters. Harsh punishments are very likely due, since I doubt this is by any means first-time offenses for many of these users. But please show leniency to those who are honestly and unironically trying to plea for the respect of humanity. But NOT to those who seem to think that actual murder is a fair response to speaking out against any worldview, whatever it may be. Charlie Kirk never preached, condoned, or encouraged violence, but was known for reaching out and starting a conversation with anyone who would participate in conversation.
Please set a firm hand against those who would speak so lightly of the deaths of their fellow human beings. Not to mention the ones who are subtly encouraging causing more deaths against those of particular views. And please respond with as much detail as you are able to regarding the outcome. I have a feeling that my faith in TNT will greatly hinge upon what comes of this.
And now that I have readded the Neoboards to the webblocker, I do not wish to upset myself upon seeing the disgusting and sickening things these people are saying, and as such I shall have no more to say in the near future. Please do justice, not pandering or coddling.
I really think it's time to bring back the Old Rule #5. Please put your foot DOWN when it comes to the discussions of controversial and inherently divisive topics on the public forums that the Neoboards are, and yes, gender identity ABSOLUTELY falls in that category. The violent rhetoric that many of its proponents spout is what leads to such senseless murders and the subsequent ghoulish celebrations thereof, NOT the words spoken against that ideology. The mentality on the boards that words could ever justify violence in any way NEEDS TO END RIGHT NOW. Please. Crack down on their rhetoric. Possessing any sort of worldview DOES NOT EXCUSE exclusionary behavior. I'm not calling for freezings because of worldview, but because of behavior. There is a major difference. Please firmly enforce the fact that other people use this site too, of many different beliefs. Anybody who is willing to get along with others--even if they have different beliefs than they--and play nice and fair should be made welcome, and anybody who preaches otherwise should be dealt with swiftly, no matter WHAT they believe or how they present themselves. People can say what they are and what schools of thought they belong to (whether it be religious, political, etc), but beyond that I really think there shouldn't be any further discussion on such topics allowed. Equal treatment for ALL rule-abiding Neopians, PLEASE! If people complain, then so be it. I know I'm far from the only Neopian that feels this way. If you go down the path to TRUE equality and inclusion as I see it (and hopefully you do as well), you will still have support! I want to see this amazing website THRIVE! Emphasize Big Tent Neopianism! Just because one group is loud doesn't mean they're the only ones here!
(ticket continued September 19th)
September 19th, 2025 (19th of Gathering, Y27)
Follow-up to Zendesk ticket #293230: Flagrant and EXPLICIT glorification and CELEBRATION of a political assassination (continued from September 11th)
3:44 PM
I would like to ask that you please consider preparing and releasing a public statement regarding this behavior, and what TNT's plans are to deal with it in the future. Please PLEASE put much bigger emphasis on the fact that people of more than one belief enjoy this site, and even if that weren't true, Neopets should NOT EVER be a platform for political activism, much less for the celebration of a political murder, or for encouraging further political murders. It doesn't matter in which side of the aisle either of these occur, or what the beliefs of the users who speak such things are. Every Neopian should be treated equally, based on whether they are wilfully following the site rules.
Yes, people will be upset at being frozen, but why should they expect anything else when it comes to retribution for intentionally breaking the rules and spewing such vile rhetoric, implying that it's acceptable to literally SHOOT people for speaking against an ideology, even when the victims' only modus operandi was to have respectful and civil debates with anyone who would have them. And there certainly still are many places, both in person and online, where such debates can be held. But the Neoboards should NOT be one of them. The way they function just doesn't allow for such sorts of conversation, and there's no reason for them to anyway, because again Neopets should not be a platform for political discussion. Controversial topics and violent real-world events should not be mentioned or subtly alluded to. Not on a website such as this, and not just because of its ideologically diverse userbase.
It is deeply upsetting to know that there is a side to this wonderful website that I love so profoundly--where the unrestrained mentality of those calling to freeze people for liking Harry Potter yet apparently losing their minds for getting a mere warning (if even that) for flagrantly glorifying a real-world act of violence, giving zero room for any benefit of the doubt--that has made the Neoboards h*ll. Nothing that any of those (or other) users have said could ever justify killing them, neither could anything that Charlie ever said justify such a despicable act, but certainly some of the posts I saw last week could reasonably be worthy of the attention of law enforcement. And that fact alone I hope should inspire serious changes to be made.
I'm not demanding immediacy though. Such major changes clearly would take time and effort to plan and implement, and since I've only been here since May I do not know what the boards were like throughout the couple months before then (or any time before) but I've seen what they've been like since I joined, and what I see is pure unbridled toxicity leveled by a handful of very loud users against anybody and everybody who gives off any semblance of not agreeing 100% with their extremely controversial and divisive worldviews. In a website that claims to accept people of all beliefs so long as they follow the rules, this SHOULD NOT BE.
All I ask for now is that your reply states what actions you have taken--or plan to take--against offending users, and whether there is a chance that changes will be made in response, to make the Neoboards safe and fair for ALL rule-abiding Neopians (only ever excluding the rule-breakers, particularly repeat offenders) And please do consider a public statement.
I would like to ask that you please consider preparing and releasing a public statement regarding this behavior, and what TNT's plans are to deal with it in the future. Please PLEASE put much bigger emphasis on the fact that people of more than one belief enjoy this site, and even if that weren't true, Neopets should NOT EVER be a platform for political activism, much less for the celebration of a political murder, or for encouraging further political murders. It doesn't matter in which side of the aisle either of these occur, or what the beliefs of the users who speak such things are. Every Neopian should be treated equally, based on whether they are wilfully following the site rules.
Yes, people will be upset at being frozen, but why should they expect anything else when it comes to retribution for intentionally breaking the rules and spewing such vile rhetoric, implying that it's acceptable to literally SHOOT people for speaking against an ideology, even when the victims' only modus operandi was to have respectful and civil debates with anyone who would have them. And there certainly still are many places, both in person and online, where such debates can be held. But the Neoboards should NOT be one of them. The way they function just doesn't allow for such sorts of conversation, and there's no reason for them to anyway, because again Neopets should not be a platform for political discussion. Controversial topics and violent real-world events should not be mentioned or subtly alluded to. Not on a website such as this, and not just because of its ideologically diverse userbase.
It is deeply upsetting to know that there is a side to this wonderful website that I love so profoundly--where the unrestrained mentality of those calling to freeze people for liking Harry Potter yet apparently losing their minds for getting a mere warning (if even that) for flagrantly glorifying a real-world act of violence, giving zero room for any benefit of the doubt--that has made the Neoboards h*ll. Nothing that any of those (or other) users have said could ever justify killing them, neither could anything that Charlie ever said justify such a despicable act, but certainly some of the posts I saw last week could reasonably be worthy of the attention of law enforcement. And that fact alone I hope should inspire serious changes to be made.
I'm not demanding immediacy though. Such major changes clearly would take time and effort to plan and implement, and since I've only been here since May I do not know what the boards were like throughout the couple months before then (or any time before) but I've seen what they've been like since I joined, and what I see is pure unbridled toxicity leveled by a handful of very loud users against anybody and everybody who gives off any semblance of not agreeing 100% with their extremely controversial and divisive worldviews. In a website that claims to accept people of all beliefs so long as they follow the rules, this SHOULD NOT BE.
All I ask for now is that your reply states what actions you have taken--or plan to take--against offending users, and whether there is a chance that changes will be made in response, to make the Neoboards safe and fair for ALL rule-abiding Neopians (only ever excluding the rule-breakers, particularly repeat offenders) And please do consider a public statement.
Response on 2:16 AM October 14th: "Thank you for reaching out to us, and for taking the time to share your thoughts on such an important topic. We truly appreciate you bringing this to our attention. Your report has been forwarded to the appropriate team for review, and we’ll make sure it receives the consideration it deserves."
(ticket continued October 15th)
(ticket continued October 15th)
September 25th, 2025 (25th of Gathering, Y27)
Zendesk ticket #296395: Options to hide certain sections of the Neoboards from oneself
6:47 PM
Good day TNT,
I've been wondering if there could maybe be any plans to add options in the settings for users to elect to hide certain sections of the Neoboards (or the entire thing altogether) from themselves. Due to the toxicity in some of the sections (mostly Boards 55 and 7) I had installed a webblocker extension--in the free version of which one can add up to two "rules" to block either full domains, specific URLs or any URL that contains a particular keyword--and I used the URLs for Boards 55 and 7 as the two rules I was able to enter.
However, as certain attitudes spread to other sections (that is, the apparent intolerance displayed by certain users towards those who give off any semblance of not agreeing 100% with their controversial and divisive worldviews, regardless of the actual intentions or rule-following of those who do not agree with them) I eventually changed the webblocker's settings to use one rule: the blocking of any URL in which is contained the string "neopets.com/neoboard".
I have experienced much more peace of mind since making that change (although I very much would like to know TNT's plans to deal with the toxicity NO MATTER WHICH side it may come from, especially considering the ghoulish celebrations of the murder of Charlie Kirk that filled Board 55 two weeks ago--which I reported after being made aware of it by a Neofriend and temporarily unblocking the Neoboards to report as much as I had the stomach to read, which admittedly wasn't much) but there are board sections that I have found to be thoroughly non-toxic in the time that I've used them, namely the (non-Premium) Help board and the Customisation board, which does make sense, seeing as how those board sections are used by those who actually use Neopets for their Neopets, not to air grievances or to push agendas--and certainly not to glorify assassinations and mock their victims and the victims' supporters (many of whom do enjoy this website--such as myself--and naturally do not appreciate being mocked for our beliefs)
About a month ago, I temporarily removed the Neoboards from the webblocker to create a topic in the Customisation board to advertise my first Petpage Neopet directory, asking that submissions be Neomail only, since I currently have no intention of checking up on that topic, because I am not able to add exceptions to the rules I enter into the webblocker. I am now preparing a second Petpage directory, one that will certainly receive far more submissions than the first--at least until Void-PAINTED Neopets exist ;)--and, well, I guess a part of this is that I don't want to be a hypocrite, making more posts on the boards that explicitly state that I will not be checking up on replies since I do not presently use the Neoboards. Plus, I'd like to be able to still have the peace of mind while browsing other people's creations shared on that board, and showing off my own as well, and also to be able to ask questions on the Help board since, while I'm much more knowledgeable than I was five months ago, I still have only been a Neopian for less than five months, and there's so many things on this site that I still don't know about! (and have been having a blast learning them ^-^)
So, to finally get to the point of this ticket: Would it be possible for a user to elect to hide particular sections of the Neoboards from oneself on-site, no browser extension required? I realize that I am able to very easily temporarily disable the extension I use to post a topic, but my self-control in these matters really isn't what I'd like it to be, and I do admit to being plagued by a condition that I refer to as "morbid curiosity", and have a hard time resisting looking at things that I KNOW will hurt me, unless I set a firm hand against myself and give myself base standards and principles to hold myself to to prevent another incident like those that occurred in my first few weeks here.
Plus, this could also be good for the parents of younger users, who are fine with their children using some board sections, but not wanting to expose them to the kinds of things that happen on other sections. I do wish though that Board 7 wasn't on my list of toxic sections. Though I still may be able to enter my Cybunny outfit concept design when the appropriate time comes with the help of a very involved Neofriend ^-^
As to how this could work, it probably doesn't need to be anything fancy. What I'm thinking is maybe, say, someone who has General Neopets Discussion included in the disabled board sections list (as I would) clicks on that section in the main Neoboards page (or otherwise goes to the page with the URL neopets.com/neoboards/boardlist.phtml?board=55) instead of the page for that board section, it would show an "Oops!" page, saying something along the lines of "You have chosen to block [board name]!" and *maybe* a link to the settings page where these options would be.
And as for links to particular topics, I'm thinking that maybe they could maybe NOT be totally blocked, but if someone clicks on a link that takes them to a topic that was posted on a board section that the user chose to disable, there could be a pop-up message saying "Are you sure you want to view this topic, [name of the topic]? It was posted in [board name], which you have chosen to block" and then a yes or no. After all, it is not an uncommon practice to post links to particular topics on the Neoboards, and there is one that will be on Board 7 that I will want to post in when the time comes (regarding my potential outfit design), and it would be nice not to have to unblock that board section to be able to do so!
One last note, unfortunately I do plan to include the Premium boards in the list of disabled sections, since it does appear that some users who are very vocal about how (and why) they have cancelled Premium are still able to use them. I'd personally prefer that the Premium boards be for those who are not publicly derisive of those who choose to maintain their Premium subscriptions, and before I added the entirety of the Neoboards to the webblocker, I have seen one particular user post in the Main Hall, one who has caused several issues (whose posts appear to be wiped regularly), one of the more toxic users inclined to mockery and open disdain towards those who do not share that user's beliefs. I'm not demanding that you change this particular thing, but I do think it may be worth considering making it easier for people who are happy to choose to financially support TNT and Neopets to have our own forum to safely talk about all things Neopets without having to deal with users who have chosen to cancel because they conflate the support of this site with alleged "bigotry" for whatever reason. It is not productive or edifying behavior by any means.
Thank you for your time and your potential consideration, and LONG LIVE NEOPIA!
-gumbasian_usul27
Good day TNT,
I've been wondering if there could maybe be any plans to add options in the settings for users to elect to hide certain sections of the Neoboards (or the entire thing altogether) from themselves. Due to the toxicity in some of the sections (mostly Boards 55 and 7) I had installed a webblocker extension--in the free version of which one can add up to two "rules" to block either full domains, specific URLs or any URL that contains a particular keyword--and I used the URLs for Boards 55 and 7 as the two rules I was able to enter.
However, as certain attitudes spread to other sections (that is, the apparent intolerance displayed by certain users towards those who give off any semblance of not agreeing 100% with their controversial and divisive worldviews, regardless of the actual intentions or rule-following of those who do not agree with them) I eventually changed the webblocker's settings to use one rule: the blocking of any URL in which is contained the string "neopets.com/neoboard".
I have experienced much more peace of mind since making that change (although I very much would like to know TNT's plans to deal with the toxicity NO MATTER WHICH side it may come from, especially considering the ghoulish celebrations of the murder of Charlie Kirk that filled Board 55 two weeks ago--which I reported after being made aware of it by a Neofriend and temporarily unblocking the Neoboards to report as much as I had the stomach to read, which admittedly wasn't much) but there are board sections that I have found to be thoroughly non-toxic in the time that I've used them, namely the (non-Premium) Help board and the Customisation board, which does make sense, seeing as how those board sections are used by those who actually use Neopets for their Neopets, not to air grievances or to push agendas--and certainly not to glorify assassinations and mock their victims and the victims' supporters (many of whom do enjoy this website--such as myself--and naturally do not appreciate being mocked for our beliefs)
About a month ago, I temporarily removed the Neoboards from the webblocker to create a topic in the Customisation board to advertise my first Petpage Neopet directory, asking that submissions be Neomail only, since I currently have no intention of checking up on that topic, because I am not able to add exceptions to the rules I enter into the webblocker. I am now preparing a second Petpage directory, one that will certainly receive far more submissions than the first--at least until Void-PAINTED Neopets exist ;)--and, well, I guess a part of this is that I don't want to be a hypocrite, making more posts on the boards that explicitly state that I will not be checking up on replies since I do not presently use the Neoboards. Plus, I'd like to be able to still have the peace of mind while browsing other people's creations shared on that board, and showing off my own as well, and also to be able to ask questions on the Help board since, while I'm much more knowledgeable than I was five months ago, I still have only been a Neopian for less than five months, and there's so many things on this site that I still don't know about! (and have been having a blast learning them ^-^)
So, to finally get to the point of this ticket: Would it be possible for a user to elect to hide particular sections of the Neoboards from oneself on-site, no browser extension required? I realize that I am able to very easily temporarily disable the extension I use to post a topic, but my self-control in these matters really isn't what I'd like it to be, and I do admit to being plagued by a condition that I refer to as "morbid curiosity", and have a hard time resisting looking at things that I KNOW will hurt me, unless I set a firm hand against myself and give myself base standards and principles to hold myself to to prevent another incident like those that occurred in my first few weeks here.
Plus, this could also be good for the parents of younger users, who are fine with their children using some board sections, but not wanting to expose them to the kinds of things that happen on other sections. I do wish though that Board 7 wasn't on my list of toxic sections. Though I still may be able to enter my Cybunny outfit concept design when the appropriate time comes with the help of a very involved Neofriend ^-^
As to how this could work, it probably doesn't need to be anything fancy. What I'm thinking is maybe, say, someone who has General Neopets Discussion included in the disabled board sections list (as I would) clicks on that section in the main Neoboards page (or otherwise goes to the page with the URL neopets.com/neoboards/boardlist.phtml?board=55) instead of the page for that board section, it would show an "Oops!" page, saying something along the lines of "You have chosen to block [board name]!" and *maybe* a link to the settings page where these options would be.
And as for links to particular topics, I'm thinking that maybe they could maybe NOT be totally blocked, but if someone clicks on a link that takes them to a topic that was posted on a board section that the user chose to disable, there could be a pop-up message saying "Are you sure you want to view this topic, [name of the topic]? It was posted in [board name], which you have chosen to block" and then a yes or no. After all, it is not an uncommon practice to post links to particular topics on the Neoboards, and there is one that will be on Board 7 that I will want to post in when the time comes (regarding my potential outfit design), and it would be nice not to have to unblock that board section to be able to do so!
One last note, unfortunately I do plan to include the Premium boards in the list of disabled sections, since it does appear that some users who are very vocal about how (and why) they have cancelled Premium are still able to use them. I'd personally prefer that the Premium boards be for those who are not publicly derisive of those who choose to maintain their Premium subscriptions, and before I added the entirety of the Neoboards to the webblocker, I have seen one particular user post in the Main Hall, one who has caused several issues (whose posts appear to be wiped regularly), one of the more toxic users inclined to mockery and open disdain towards those who do not share that user's beliefs. I'm not demanding that you change this particular thing, but I do think it may be worth considering making it easier for people who are happy to choose to financially support TNT and Neopets to have our own forum to safely talk about all things Neopets without having to deal with users who have chosen to cancel because they conflate the support of this site with alleged "bigotry" for whatever reason. It is not productive or edifying behavior by any means.
Thank you for your time and your potential consideration, and LONG LIVE NEOPIA!
-gumbasian_usul27
(ticket continued October 25th)
October 15th, 2025 (15th of Collecting, Y27)
Follow-up to Zendesk ticket #293230: Flagrant and EXPLICIT glorification and CELEBRATION of a political assassination (continued from September 19th)
6:39 AM
Before I rate the response for the ticket and let it close (and I am certainly VERY satisfied that this is being taken seriously; I hadn't realized TNT was on vacation and honestly you guys deserve it and more for all your hard work!) I do have a quick question:
Yesterday a Neofriend brought to my attention a Petpage that someone had shared on the boards with a screenshot of a ticket reply informing that user of a final warning, and it made me think about how I myself had been dealt three warnings, ALL within my first two weeks here, including a 24-hour silence on day 5 for sharing a kids' movie via a website, breaking a rule I had no way of knowing existed. Am I in any real danger of losing access to my account, and can I count on being safe so long as I continue to strive to follow the rules to the best of my ability and knowledge, even if possible incidents may arise in the future, if I do start using the Neoboards (but not 55) again? I was after all brand-new to the site back then, and its rules are very different from anywhere else I'd ever been, and even now(!!!) the official pages that list the rules don't make it clear that posting website URLs that aren't part of the Neopets.com domain or any of the approved sites on the Community Central page is strictly against the rules. I'd rather not have to worry because I had a few stumbles before I got my footing (regarding both the site rules and the general mentality of the boards)
A concern of mine I've had for a while is whether anything can be done to prevent others from having to learn such things the hard way like I did. I don't exactly revel in having been included in users' hate lists since day one, and new people can always discover this site at any time, who could very well, like me, possibly have no idea what goes on in the boards--and how any attempts at peacemaking they make will be received if they give any hint at dissenting from the status quo--until after the good parts of this site have already firmly taken root in their hearts. I do wish I hadn't been treated so harshly in my first days, being a true blue Newbie, but at the same time, I do recognize that there are also disingenuous folks out there that would commit ban evasions, and... well I don't envy those who have to try to determine which is which, as highly as I respect such warriors against dishonesty. If those warnings still stand, then so be it. I know a lot more now than I did five months ago, so I can all the better strive more successfully to be a good Neopian citizen!
But my big question here is whether I need worry about those warnings dealt in my first days on this site. And a request that the offsite linking rule be added in very clear and thorough terms to the official site rules page.
Thank you for all you do, and I do again heartily apologize for the length.
Before I rate the response for the ticket and let it close (and I am certainly VERY satisfied that this is being taken seriously; I hadn't realized TNT was on vacation and honestly you guys deserve it and more for all your hard work!) I do have a quick question:
Yesterday a Neofriend brought to my attention a Petpage that someone had shared on the boards with a screenshot of a ticket reply informing that user of a final warning, and it made me think about how I myself had been dealt three warnings, ALL within my first two weeks here, including a 24-hour silence on day 5 for sharing a kids' movie via a website, breaking a rule I had no way of knowing existed. Am I in any real danger of losing access to my account, and can I count on being safe so long as I continue to strive to follow the rules to the best of my ability and knowledge, even if possible incidents may arise in the future, if I do start using the Neoboards (but not 55) again? I was after all brand-new to the site back then, and its rules are very different from anywhere else I'd ever been, and even now(!!!) the official pages that list the rules don't make it clear that posting website URLs that aren't part of the Neopets.com domain or any of the approved sites on the Community Central page is strictly against the rules. I'd rather not have to worry because I had a few stumbles before I got my footing (regarding both the site rules and the general mentality of the boards)
A concern of mine I've had for a while is whether anything can be done to prevent others from having to learn such things the hard way like I did. I don't exactly revel in having been included in users' hate lists since day one, and new people can always discover this site at any time, who could very well, like me, possibly have no idea what goes on in the boards--and how any attempts at peacemaking they make will be received if they give any hint at dissenting from the status quo--until after the good parts of this site have already firmly taken root in their hearts. I do wish I hadn't been treated so harshly in my first days, being a true blue Newbie, but at the same time, I do recognize that there are also disingenuous folks out there that would commit ban evasions, and... well I don't envy those who have to try to determine which is which, as highly as I respect such warriors against dishonesty. If those warnings still stand, then so be it. I know a lot more now than I did five months ago, so I can all the better strive more successfully to be a good Neopian citizen!
But my big question here is whether I need worry about those warnings dealt in my first days on this site. And a request that the offsite linking rule be added in very clear and thorough terms to the official site rules page.
Thank you for all you do, and I do again heartily apologize for the length.
Response on 9:53 PM October 15th: "No problem on the message length. We typically review account history related to chat violations up to the past 24 months. So I believe you have nothing to worry about if you were a newbie! Have a great day."
(ticket continued November 3rd)
(ticket continued November 3rd)
October 19th, 2025 (19th of Collecting, Y27)
Zendesk ticket #301591: Outdated/misleading information on Pet Transfer and Neohomes 2.0 pages
7:49 PM
Good day, TNT!
As someone who has first joined Neopets just under half a year ago, especially considering the timing of said joining, there has certainly been a lot I had to learn in regards to how this site works! And though I'd once seen someone say that the current duality of the "old-style" and "new-style" menus could potentially be a bad look for Newbies, I personally--as one of those very people over whom that user was expressing concern--find that duality to be pretty fun actually: I greatly enjoyed getting a handle on both of the menu styles at the same time, finding the pros and cons of each (by my own opinion, of course), and also the fact that it allows the use of two site themes at once!
However, there are some pages that have information that--as I was to later find out--is decidedly out of date and no longer accurate and even a bit misleading because of it. I now know better than I did a few months ago, but I certainly wouldn't mind other new users--not to mention returning users for whom the current information could possibly be even more important to know--to be able to know these things without wondering whether it's a temporary issue on their own end or if they should hop onto the Help Board and ask about it. Below are a few pages in particular I think could stand a few quick tweaks once you're able to get to it:
1.) The Pet Transfer page (http://neopets.com/pound/transfer.phtml) - According to Jellyneo, and personally confirmed by my recent shuffling/redistributing of my Neopets between my two accounts, the list of transfer restrictions laid out on that page no longer apply. I wouldn't have known about this if I hadn't asked the community for advice on how to most efficiently temporarily hold one of my Neopets on my side account a few months ago considering the restrictions and then was told that those restrictions no longer exist. While I don't have anything against Jellyneo (it being officially endorsed after all) I do greatly prefer getting information from official sources (a product of my upbringing) and as such I would like to ask that you please update the information on the Transfer page!
2.) Neohomes 2.0 (http://neopets.com/neohome) - This is another out-of-date page that could use some more clarity on it. Ever since I'd learned of the existence of Neohomes, I'd tried several times to create a Neohome from that page (the only variety of Neohomes that I'd heard of back then) and it failed each time. I'd simply assumed that it was an issue with Google (not an unreasonable assumption; Google being infuriating is nothing new XD) but then I found out somewhere that Neohomes 2.0 are discontinued, but I would never have known it from its own page. Thankfully I have been able to create a Classic Neohome since learning of them, and finding a link to them (which I'd added to my Premium Dailies tab; I'd already had Ruffle installed by then) although recently mine doesn't seem to want to load :( At the very least, a brief redtext notice at the top of the Neohomes 2.0 page would be extremely helpful for new/returning users! (and as I found out while researching for this ticket just now, the Neohomes 2.0 page does indeed have a link to Classic Neohomes, though I'd never thought to click on it before I knew of its significance as the only sort of Neohome that works at all at this current time)
3.) On the subject of Classic Neohomes vs. Neohomes 2.0, at least until the next generation of Neohomes is released (or if Neohomes 2.0 is restored; I'm personally fine either way ^-^) I think that the "old-style" menu item "Customise > Neohomes" should be changed to lead to the Classic Neohomes page (http://neopets.com/neohome.phtml) instead of Neohomes 2.0, so people in the future won't be so confused like I was!
4.) And as another suggested change to the "old-style" menu, if such changes are indeed possible, I'd like there to be a "NeoPass" (http://account.neopets.com) button under the "My Account" tab please! Such an addition I think could bring a good helping of convenience, especially for other users who, unlike me, have more than just one side account or otherwise have routines that frequently involve switching between accounts. And since I do partake in NC trading, I do believe there would be plenty times when it'd be nice to be able to go to the account switching page directly from the Neomail page! Even if the old-style menus are totally phased out (which personally I hope they aren't!) I'd still like for a temporary stop-gap such as that to be there until then!
Now, on an entirely different note, one month ago today I'd noticed that the description on the Mystery Island page (http://neopets.com/island/index.phtml) had been changed from saying "you're a guest, so don't make the Natives angry" to "you’re a guest, so make sure to be respectful of the land". I assume this is an attempted act of sensitivity or political correctness, but I can't help but take mild exception at the change. It very directly reminds me of a meme I'd seen regarding the 2020 logo change of Land-O-Lakes butter, highlighting the notion that they (Land-O-Lakes) essentially "killed" the Native (whose design was in fact created by a Native American) and kept the land for themselves. While I'm not exactly the fiercest adherent to political correctness, I don't deny that a couple episodes of Gumby I've seen have made me somewhat uncomfortable (it was indeed a different time, and I am conscious and understanding of that, but the show using the moniker "Pesky Indians" or "The Peskies" as the name of a tribe does seem kind of unnecessary!) but regardless of all that, I just really feel that this change--especially with knowing what it said before--is itself more offensive than what it said before. It kinda gives off vibes of "Do what you will to the Natives but don't take the gold that is mine by right of conquest" (maybe certain people despite what they say aren't actually antagonistic to colonial heritage after all?) Perhaps instead it could say something along the lines of "you're a guest, so be respectful of the Natives and their customs".
I do admit I am a bit sore over the latest NT Editorial and the change to the main Explore Neopia page announced in it, but only because of the association with the change made to the Mystery Island page last month (and also admittedly due to the sanctimony present in the user's editorial submission). Still, last Friday's change--based solely on its own merits--is not really all that egregious. "Watch out for quicksand" is still decent advice! But is it truly sensitive and inclusive to engage in such a sweeping and complete erasure of representations of people? I don't mean to lecture, and I deeply apologize if that's the way I'm coming off, but I like it when changes are made to actually do good for as many peoples as possible, not just for a few people to pat themselves on the back, especially if they have no connection to the people they claim to speak for (I don't either, but I for one recognize that people are able to speak for their own selves). I'm not saying that some things as they were in the past aren't offensive, but change for the sake of change can sometimes potentially be just as bad, if not worse.
Please consider all these items if you believe them to be improvements like I do, and LONG LIVE NEOPIA!
-gumbasian_usul27
Good day, TNT!
As someone who has first joined Neopets just under half a year ago, especially considering the timing of said joining, there has certainly been a lot I had to learn in regards to how this site works! And though I'd once seen someone say that the current duality of the "old-style" and "new-style" menus could potentially be a bad look for Newbies, I personally--as one of those very people over whom that user was expressing concern--find that duality to be pretty fun actually: I greatly enjoyed getting a handle on both of the menu styles at the same time, finding the pros and cons of each (by my own opinion, of course), and also the fact that it allows the use of two site themes at once!
However, there are some pages that have information that--as I was to later find out--is decidedly out of date and no longer accurate and even a bit misleading because of it. I now know better than I did a few months ago, but I certainly wouldn't mind other new users--not to mention returning users for whom the current information could possibly be even more important to know--to be able to know these things without wondering whether it's a temporary issue on their own end or if they should hop onto the Help Board and ask about it. Below are a few pages in particular I think could stand a few quick tweaks once you're able to get to it:
1.) The Pet Transfer page (http://neopets.com/pound/transfer.phtml) - According to Jellyneo, and personally confirmed by my recent shuffling/redistributing of my Neopets between my two accounts, the list of transfer restrictions laid out on that page no longer apply. I wouldn't have known about this if I hadn't asked the community for advice on how to most efficiently temporarily hold one of my Neopets on my side account a few months ago considering the restrictions and then was told that those restrictions no longer exist. While I don't have anything against Jellyneo (it being officially endorsed after all) I do greatly prefer getting information from official sources (a product of my upbringing) and as such I would like to ask that you please update the information on the Transfer page!
2.) Neohomes 2.0 (http://neopets.com/neohome) - This is another out-of-date page that could use some more clarity on it. Ever since I'd learned of the existence of Neohomes, I'd tried several times to create a Neohome from that page (the only variety of Neohomes that I'd heard of back then) and it failed each time. I'd simply assumed that it was an issue with Google (not an unreasonable assumption; Google being infuriating is nothing new XD) but then I found out somewhere that Neohomes 2.0 are discontinued, but I would never have known it from its own page. Thankfully I have been able to create a Classic Neohome since learning of them, and finding a link to them (which I'd added to my Premium Dailies tab; I'd already had Ruffle installed by then) although recently mine doesn't seem to want to load :( At the very least, a brief redtext notice at the top of the Neohomes 2.0 page would be extremely helpful for new/returning users! (and as I found out while researching for this ticket just now, the Neohomes 2.0 page does indeed have a link to Classic Neohomes, though I'd never thought to click on it before I knew of its significance as the only sort of Neohome that works at all at this current time)
3.) On the subject of Classic Neohomes vs. Neohomes 2.0, at least until the next generation of Neohomes is released (or if Neohomes 2.0 is restored; I'm personally fine either way ^-^) I think that the "old-style" menu item "Customise > Neohomes" should be changed to lead to the Classic Neohomes page (http://neopets.com/neohome.phtml) instead of Neohomes 2.0, so people in the future won't be so confused like I was!
4.) And as another suggested change to the "old-style" menu, if such changes are indeed possible, I'd like there to be a "NeoPass" (http://account.neopets.com) button under the "My Account" tab please! Such an addition I think could bring a good helping of convenience, especially for other users who, unlike me, have more than just one side account or otherwise have routines that frequently involve switching between accounts. And since I do partake in NC trading, I do believe there would be plenty times when it'd be nice to be able to go to the account switching page directly from the Neomail page! Even if the old-style menus are totally phased out (which personally I hope they aren't!) I'd still like for a temporary stop-gap such as that to be there until then!
Now, on an entirely different note, one month ago today I'd noticed that the description on the Mystery Island page (http://neopets.com/island/index.phtml) had been changed from saying "you're a guest, so don't make the Natives angry" to "you’re a guest, so make sure to be respectful of the land". I assume this is an attempted act of sensitivity or political correctness, but I can't help but take mild exception at the change. It very directly reminds me of a meme I'd seen regarding the 2020 logo change of Land-O-Lakes butter, highlighting the notion that they (Land-O-Lakes) essentially "killed" the Native (whose design was in fact created by a Native American) and kept the land for themselves. While I'm not exactly the fiercest adherent to political correctness, I don't deny that a couple episodes of Gumby I've seen have made me somewhat uncomfortable (it was indeed a different time, and I am conscious and understanding of that, but the show using the moniker "Pesky Indians" or "The Peskies" as the name of a tribe does seem kind of unnecessary!) but regardless of all that, I just really feel that this change--especially with knowing what it said before--is itself more offensive than what it said before. It kinda gives off vibes of "Do what you will to the Natives but don't take the gold that is mine by right of conquest" (maybe certain people despite what they say aren't actually antagonistic to colonial heritage after all?) Perhaps instead it could say something along the lines of "you're a guest, so be respectful of the Natives and their customs".
I do admit I am a bit sore over the latest NT Editorial and the change to the main Explore Neopia page announced in it, but only because of the association with the change made to the Mystery Island page last month (and also admittedly due to the sanctimony present in the user's editorial submission). Still, last Friday's change--based solely on its own merits--is not really all that egregious. "Watch out for quicksand" is still decent advice! But is it truly sensitive and inclusive to engage in such a sweeping and complete erasure of representations of people? I don't mean to lecture, and I deeply apologize if that's the way I'm coming off, but I like it when changes are made to actually do good for as many peoples as possible, not just for a few people to pat themselves on the back, especially if they have no connection to the people they claim to speak for (I don't either, but I for one recognize that people are able to speak for their own selves). I'm not saying that some things as they were in the past aren't offensive, but change for the sake of change can sometimes potentially be just as bad, if not worse.
Please consider all these items if you believe them to be improvements like I do, and LONG LIVE NEOPIA!
-gumbasian_usul27
Response on 12:21 AM November 5th: "Thank you for reaching out to us, and for taking the time to share your experience. We truly appreciate you bringing this to our attention. Your report has been forwarded to the appropriate team for review, and we’ll make sure it receives the consideration it deserves."
October 25th, 2025 (25th of Collecting, Y27)
Follow-up to Zendesk ticket #296395: Options to hide certain sections of the Neoboards from oneself (continued from September 25th)
7:12 AM
As an update to the situation surrounding my original request in this ticket, I have this morning subscribed to the paid version of the webblocker extension I use, so I'm able to block only the Neoboard pages for Boards 55, 7, and 2, yet am also able to use other sections without changing the extension's settings. But the spirit of my requests I think still is relevant.
And I realize it is probably not possible to say the following without sounding sarcastic, snarky, etc., but I am nevertheless being fully genuine when I say that I would really like there to *actually* be a "General Neopets Discussion" section, where one can share NEOPETS-RELATED achievements, goals, merch acquisitions, all those things that don't really have their own Neoboard section, but at the same time not having to deal with aggressive and polarizing real-world topics posted by people who scream that those who don't want to deal with such real-life issues--especially in a website that's supposed to be an escape from said real-life issues--are somehow "full of hate" (all while not expending all that much effort to justify the use of inflammatory buzzwords)
I would personally prefer such a board section to be a newly-created section, given the strong negative association that has been given to the number "55" in my view, and Board 55 can go back to however it was before, but with an option for users to opt out of that board on account of it primarily comprising of contentious real-world matters that can be discussed in many many other places both online and offline. Some of us log on to Neopets for our Neopets, not to push agendas.
I strongly believe in parents' rights, and parents deserve the right to be selective of what their children are exposed to. And while adults have the right to believe what they want, and do to their own bodies what they want, NOBODY should have the right to force their beliefs (or deeds) onto those who don't want to have anything to do with it, especially not onto other people's children. This is not a hateful thing to say. No more than it's hateful to say religious users can't proselytize on Neopets. Because Neopets should not be a platform for that or anything like unto it. There's not much problem with simply stating what you are, nominally. If children see terms and want to know what they mean, they can ask their parents, and they can choose whether or not to explain. It's not hateful to not want to expose children to inherently sexualized topics.
This morning, as I was looking through what is currently on Board 2, to decide whether or not I wanted to add it to the blockedlist (I did end up adding it along with Boards 55 and 7) I saw a... very revealing take posted by cosminxer a couple days ago in topic number 164198033: (BEGIN QUOTE) "giving people a place to choose to avoid our lived experiences and not allowing that reality to bleed into that other space at all is inherently rejecting us and our identities" (END QUOTE)
What this appears to be is a stated desire to force their worldviews on people who believe differently than they and are not interested in conforming into it, coupled with an unjustified accusation of hatred (imagine a religious missionary saying such a thing on the Neoboards--it'd be just as wrong). People can choose not to discuss or even view certain ideologies. There's freedom of speech, and there's freedom of choice. I tolerate the presence of people who believe differently from me, so long as they're not being bullies, but I will NOT tolerate any moves to violate my or anyone else's personal agency. I believe that agency (the ability to choose) is one of the most sacred gifts endowed to humanity, very close to the very gift of life itself. Like other sacred things, personal agency can be abused, but if people want to choose things that may not be good for themselves, they do after all have that right. But the act of stifling another's personal agency, while obviously nothing so egregious as murder, is still not something I'm able to easily overlook.
And as a quick clarification: freedom of choice does not mean freedom from consequence! Saying things on a privately owned family-friendly website that are not appropriate for the site's intended audience can and should lead to the taking of action based on the severity (and frequency) of the violation of rules that are in place to protect Neopians of ALL sorts. Again, there are other places that are intended for audiences where certain topics are not an issue.
And if this change is made, what reason could people possibly have to object to it other than to complain that they're no longer able to force their worldviews onto others, which I STRONGLY believe to be a behavior that crosses a line. I want to be able to enjoy all the many many wonderful things on this website that I still have yet to discover (and of course the ones I already know about too ^-^) and to share my Neopets-related joys, questions, and "aw-bummer-look-what-the-Wheel-of-Misfortune-did-to-me"s WITHOUT having other people force their beliefs on me against my wishes. I don't hate any people (and I don't deny that it is not always easy but it's worth the effort I think). I hate the notion of one's right to choose being violated.
As an update to the situation surrounding my original request in this ticket, I have this morning subscribed to the paid version of the webblocker extension I use, so I'm able to block only the Neoboard pages for Boards 55, 7, and 2, yet am also able to use other sections without changing the extension's settings. But the spirit of my requests I think still is relevant.
And I realize it is probably not possible to say the following without sounding sarcastic, snarky, etc., but I am nevertheless being fully genuine when I say that I would really like there to *actually* be a "General Neopets Discussion" section, where one can share NEOPETS-RELATED achievements, goals, merch acquisitions, all those things that don't really have their own Neoboard section, but at the same time not having to deal with aggressive and polarizing real-world topics posted by people who scream that those who don't want to deal with such real-life issues--especially in a website that's supposed to be an escape from said real-life issues--are somehow "full of hate" (all while not expending all that much effort to justify the use of inflammatory buzzwords)
I would personally prefer such a board section to be a newly-created section, given the strong negative association that has been given to the number "55" in my view, and Board 55 can go back to however it was before, but with an option for users to opt out of that board on account of it primarily comprising of contentious real-world matters that can be discussed in many many other places both online and offline. Some of us log on to Neopets for our Neopets, not to push agendas.
I strongly believe in parents' rights, and parents deserve the right to be selective of what their children are exposed to. And while adults have the right to believe what they want, and do to their own bodies what they want, NOBODY should have the right to force their beliefs (or deeds) onto those who don't want to have anything to do with it, especially not onto other people's children. This is not a hateful thing to say. No more than it's hateful to say religious users can't proselytize on Neopets. Because Neopets should not be a platform for that or anything like unto it. There's not much problem with simply stating what you are, nominally. If children see terms and want to know what they mean, they can ask their parents, and they can choose whether or not to explain. It's not hateful to not want to expose children to inherently sexualized topics.
This morning, as I was looking through what is currently on Board 2, to decide whether or not I wanted to add it to the blockedlist (I did end up adding it along with Boards 55 and 7) I saw a... very revealing take posted by cosminxer a couple days ago in topic number 164198033: (BEGIN QUOTE) "giving people a place to choose to avoid our lived experiences and not allowing that reality to bleed into that other space at all is inherently rejecting us and our identities" (END QUOTE)
What this appears to be is a stated desire to force their worldviews on people who believe differently than they and are not interested in conforming into it, coupled with an unjustified accusation of hatred (imagine a religious missionary saying such a thing on the Neoboards--it'd be just as wrong). People can choose not to discuss or even view certain ideologies. There's freedom of speech, and there's freedom of choice. I tolerate the presence of people who believe differently from me, so long as they're not being bullies, but I will NOT tolerate any moves to violate my or anyone else's personal agency. I believe that agency (the ability to choose) is one of the most sacred gifts endowed to humanity, very close to the very gift of life itself. Like other sacred things, personal agency can be abused, but if people want to choose things that may not be good for themselves, they do after all have that right. But the act of stifling another's personal agency, while obviously nothing so egregious as murder, is still not something I'm able to easily overlook.
And as a quick clarification: freedom of choice does not mean freedom from consequence! Saying things on a privately owned family-friendly website that are not appropriate for the site's intended audience can and should lead to the taking of action based on the severity (and frequency) of the violation of rules that are in place to protect Neopians of ALL sorts. Again, there are other places that are intended for audiences where certain topics are not an issue.
And if this change is made, what reason could people possibly have to object to it other than to complain that they're no longer able to force their worldviews onto others, which I STRONGLY believe to be a behavior that crosses a line. I want to be able to enjoy all the many many wonderful things on this website that I still have yet to discover (and of course the ones I already know about too ^-^) and to share my Neopets-related joys, questions, and "aw-bummer-look-what-the-Wheel-of-Misfortune-did-to-me"s WITHOUT having other people force their beliefs on me against my wishes. I don't hate any people (and I don't deny that it is not always easy but it's worth the effort I think). I hate the notion of one's right to choose being violated.
(ticket continued November 6th)
November 3rd, 2025 (3rd of Storing, Y27)
Zendesk ticket #304741: Re: [World of Neopets] Re: Flagrant and EXPLICIT glorification and CELEBRATION of a political assassination (continued from October 15th)
1:50 PM
1:50 PM
| So today I found out that the account of witchpwnfulness, who at 2:04 PM NST on September 10th, 2025, posted "let's thoughts and prayers the rest of his ilk.", is still active. I am going to go ahead and assume that investigations/inqiries are still ongoing then, because I cannot imagine or accept that literally calling for more political murders mere hours (if even that) after a political murder occurs could ever not be a freezable offense on sight, especially given the context. In case it is not clear, "thoughts and prayers" is being used as a euphemism for gun violence, and "the rest of his ilk" very plainly refers to those who believe like Charlie Kirk. People like me. This user was calling for people like me to be shot!!! It's not a "dogwhistle". It is an undeniably violent euphemism yet its meaning is by no means hidden or "coded". It should not be tolerated in any way. |
It is very obvious that there is a deep sickness rooted in Board 55 that has led certain people to think it could ever be okay to post things such as they did that day. This is a major issue that needs to be directly addressed. Please. There is nothing hateful about not wanting inherently divisive topics being discussed in detail in an all-ages, all-audiences website. Whatever else they may claim, it really does seem that they are pushing for a "rules for thee but not for me" system that would punish people for what they believe, regardless of how people actually treat others. The "dogwhistles" claim is one that is certainly worth mentioning. What it amounts to is a thing that people can manipulate for their own purposes to attempt to punish others simply because they don't like them, by claiming that their messages have hidden meanings that inexplicably are known to the reporter (and likely often NOT to the person who made the allegedly offensive post). This very concept should raise a serious red flag. Yes, veiled barbs exist, but I think a much bigger issue is the fact that many of that crowd seem to think that speaking against their worldview, or even simply not believing in it but not saying so outright, is somehow the same as "wanting them obliterated" (a paraphrase of rissy123's post at 1:45 PM 9/10/25 making the erroneous claim that being against transgenderism is the same as wanting to kill those who follow the ideology and, even worse, implying that actually murdering those who speak against it is justifiable because of that). I do not wish death upon any of my fellow human beings and Neopians, and I would not celebrate any of their deaths, not even privately. I do not have a problem with transgender people being on Neopets, nor do I have issue with them simply stating the identities that they choose for themselves (provided that it's appropriate for a mixed audience), but detailed discussions of certain sensitive/controversial topics should really be restricted to be considerate to your actually diverse userbase (beliefs-wise and especially age-wise), and their mass intimidation and bullying culture that has somehow been allowed to be cultivated NEEDS. TO. END. I do welcome the ACCOUNT silencings of bullies, not people of particular beliefs. Overlap happens. So be it. I don't report people who aren't being overtly inflammatory or otherwise breaking the rules.
Please please PLEASE seriously consider a public statement, clearly emphasizing that people of ALL beliefs enjoy this website, that bullying can go both ways, that one's beliefs--no matter what they may be--do not excuse exclusionary behavior towards their fellow Neopians, and that when TNT says that they value inclusion, they truly mean inclusion, not simply the unconditional elevation of any one demographic at the expense of others. We all have the capacity to be bullies, and those who choose to employ that capacity should be dealt with, based solely on their behavior, NOT their beliefs.
And now for a quick reiteration of a few (but not nearly all) of the more sickening and egregious posts that are included in those MHTML files that I had saved and uploaded in the first part of this ticket which I had sent before I'd even read them all because there was too much hurt to be able to stand all the vile celebrations of the murder of an innocent and non-violent human being in front of his young children which even now is still fresh and sore for me and many others: (and yes the following is triggering content, which is why I have reported it--the severity of what they have said NEEDS to be addressed)
|
"Crossing my fingers hard rn" 1:12PM "I was so hyped when I checked the news because of this thread" 1:18PM (lindasquiting) "i was waiting for this board" 1:16PM (cosminxer) "(Unrelated I swear but) I'm celebrating today" 2:00PM (ozymondice, who would not have posted that there if it were truly unrelated) "unfortunately that's the cost it takes  " 2:01PM (jennith)"I logged onto neopets for the first time in a week or 2 just to see if this was a topic. Didn't disappoint. What a hoot." 2:12PM (snowfaeriewitch77) "Talk  get hit babes  " 2:17PM (schrodingersacct, who not only is employing masked swearing via a potent implication of a rhyme but is also openly endorsing murdering people for speaking out against a worldview)"also that one song from that movie "Chicago" the one called 'he had it coming' ..." 2:18PM (wildheart613) "Oh dang! And it's not even my birthday ♥" 2:21PM (gaycryptid) "Not as hungry as an attack animal going for the jugular! Watching lions on this nature doc is wiiild." 2:30PM (sabina336, making a very clear reference to Charlie's murder in that user's own topic entitled "Tots n preyers") And I trust I don't need to even mention witchpwnfulness and neosniffer's callous disregard for human life displayed that day. Not to mention who knows what else was said that I am fortunate enough not to have witnessed. Even seeing what little I did still hurts deeply. It was a couple days after I sent the first part of this ticket with those MHTMLs before I even had the stomach to actually read through the rest of them (hence users like gaycryptid not being mentioned in my original ticket), and my day was brightened somewhat at discovering that the last person to post before I'd saved those pages was speaking out in defense of the sanctity of life and respect for the deceased and those that they leave behind (particularly considering the immense trauma and hurt that Charlie and Erika's children will undoubtedly face as they grow up) |
I worry also about the perception of Neopets from the outside. If word of what happens in Board 55 gets out to certain circles... I don't even want to think about what could happen. Let's just say that I'd learned the hard way a few years back that not everyone who votes like I do is necessarily my friend. At best, there is potential for a LOT of not-good publicity (and whoever said that bad publicity doesn't exist is a dirty liar; as an LDS conservative I can attest to that firsthand) and I do believe that this can be a very good reason to consider making that public statement. The things that were said should be enough to have people banned even from typical exclusively adult-userbase social media websites, if not arrested for inciting violence. There should not be one whit of tolerance towards any positive statements regarding real-world violence on Neopets. Period. Please.
Please.
Response on 3:19 AM November 10th: "Thank you for reaching out and sharing your concerns. We want to assure you that any mention, joke, or encouragement of violence or harm is strictly prohibited on Neopets, as outlined in our Prohibited Chat Policy. Our moderation and safety policies are firmly aligned with this rule, and we take all reports of violent or threatening content very seriously. Your report has been noted and forwarded to the appropriate team for review. Thank you for helping us keep Neopia safe!"
November 6th, 2025 (6th of Storing, Y27)
Follow-up to Zendesk ticket #296395: Options to hide certain sections of the Neoboards from oneself (continued from October 25th)
12:53 AM
How long will we have to wait until the violent rhetoric that has taken place in Board 55 is officially addressed?
A change absolutely must be made. Having it called "General Neopets Discussion", or even just "General Discussion" is incredibly misleading. When I'd joined Neopets six months ago the title of the board section led me to believe it was some sort of "main hall" in the Neoboards (to be fair, the section that actually is called "Main Hall" is nowhere near as active, and I was not aware of its existence during my first two weeks here, since I hadn't subscribed at first)
It really would be nice for there to be a general Neopian "main hall" though, a "General Neopets Discussion" that actually is faithful to its own name, a new, separate board for Neopian topics ONLY. I love having a place to ask questions about the site, or seeking suggestions on customs and then showing them off, but those aren't the only Neopets topics that there are to talk about.
But the state of Board 55... it's not a good look from the outside, especially if it indeed is not a true representation of the userbase at large, and I strongly suspect that it is not. But if it weren't for the 24-hour restriction from posting for new users, even with how quickly I'd fallen in love with other parts of the site (including my own Neopet--THE most important part) I very likely would not have stayed here because of it. I had witnessed the pro-violence culture that flourishes in Board 55 months before September 10th. It's one thing to speak out against perceived bullies, but to create topics saying that their Neopets eat "transphobes" should not be acceptable. Especially not while they refuse to clarify whether they use that word to refer to the behaviors or beliefs of people like me. For all I know, there are Neopians who consider it "transphobic" or even somehow "misogynistic" to vote to protect women from r*pists who happen to wear dresses (even if the only reason the man is wearing a dress is to enter a women's-only space, not because he actually intends to live the trans lifestyle). How CAN I know? It is entirely impossible for me to ask them that without endangering my account, and that is something I do not want to do! So unless I ever have a reason to believe otherwise (and believe me, it would be a relief to be proven wrong, but what I have seen does not lead me to believe that to be likely) unless I'm ever given a reason to believe otherwise, I will find topics like those to be fundamentally threatening. I do not agree with certain lifestyles. I do not believe that detailed discussions of certain topics are appropriate for a children's site. But I also do not believe that Neopets is a place for holding ideological debate, even if both parties are willing to do so civilly. And I wish physical harm upon NOBODY.
Please publicly denounce physically violent rhetoric in a statement. Make sure that everyone is aware that everybody, of ANY belief, is and should ever be welcome in Neopia SO LONG AS THEY RESPECT ALL OF THEIR FELLOW NEOPIANS. Put all of your feet down and make it crystal clear that it should never be acceptable to threaten another on the Neoboards. Even if it's not obviously directed to any specific individual. No matter what ANYONE'S beliefs may be. Please.
How long will we have to wait until the violent rhetoric that has taken place in Board 55 is officially addressed?
A change absolutely must be made. Having it called "General Neopets Discussion", or even just "General Discussion" is incredibly misleading. When I'd joined Neopets six months ago the title of the board section led me to believe it was some sort of "main hall" in the Neoboards (to be fair, the section that actually is called "Main Hall" is nowhere near as active, and I was not aware of its existence during my first two weeks here, since I hadn't subscribed at first)
It really would be nice for there to be a general Neopian "main hall" though, a "General Neopets Discussion" that actually is faithful to its own name, a new, separate board for Neopian topics ONLY. I love having a place to ask questions about the site, or seeking suggestions on customs and then showing them off, but those aren't the only Neopets topics that there are to talk about.
But the state of Board 55... it's not a good look from the outside, especially if it indeed is not a true representation of the userbase at large, and I strongly suspect that it is not. But if it weren't for the 24-hour restriction from posting for new users, even with how quickly I'd fallen in love with other parts of the site (including my own Neopet--THE most important part) I very likely would not have stayed here because of it. I had witnessed the pro-violence culture that flourishes in Board 55 months before September 10th. It's one thing to speak out against perceived bullies, but to create topics saying that their Neopets eat "transphobes" should not be acceptable. Especially not while they refuse to clarify whether they use that word to refer to the behaviors or beliefs of people like me. For all I know, there are Neopians who consider it "transphobic" or even somehow "misogynistic" to vote to protect women from r*pists who happen to wear dresses (even if the only reason the man is wearing a dress is to enter a women's-only space, not because he actually intends to live the trans lifestyle). How CAN I know? It is entirely impossible for me to ask them that without endangering my account, and that is something I do not want to do! So unless I ever have a reason to believe otherwise (and believe me, it would be a relief to be proven wrong, but what I have seen does not lead me to believe that to be likely) unless I'm ever given a reason to believe otherwise, I will find topics like those to be fundamentally threatening. I do not agree with certain lifestyles. I do not believe that detailed discussions of certain topics are appropriate for a children's site. But I also do not believe that Neopets is a place for holding ideological debate, even if both parties are willing to do so civilly. And I wish physical harm upon NOBODY.
Please publicly denounce physically violent rhetoric in a statement. Make sure that everyone is aware that everybody, of ANY belief, is and should ever be welcome in Neopia SO LONG AS THEY RESPECT ALL OF THEIR FELLOW NEOPIANS. Put all of your feet down and make it crystal clear that it should never be acceptable to threaten another on the Neoboards. Even if it's not obviously directed to any specific individual. No matter what ANYONE'S beliefs may be. Please.
Response on 10:53 PM November 6th: "Thank you for reaching out to us, and for taking the time to share your experience. We truly appreciate you bringing this to our attention. Your report has been forwarded to the appropriate team for review, and we’ll make sure it receives the consideration it deserves."
(ticket continued November 8th)
(ticket continued November 8th)
November 8th, 2025 (8th of Storing, Y27)
Follow-up to Zendesk ticket #296395: Options to hide certain sections of the Neoboards from oneself (continued from November 6th)
7:47 PM
Are there any plans to publicly address the hostile behaviors that have been present on certain Neoboard sections that have made me and others feel unwelcome (and threatened) due to the beliefs that I hold, despite the fact that while it is known that I do not completely agree with certain users, I have never treated any of them with any actual hostility?
If there are really people out there that think that the new FAQs are "hostile" because they correctly state that discussions of certain graphic medical conditions are greatly unsettling to some people, then I think that it might be time for TNT to widely and publicly state the obvious to drive it home to the Neopians who misuse such loaded words (and to those of us who may be tempted to fight fire with fire, so to speak; a temptation that I do not deny to grapple with time to time): that simply not agreeing with any opinion or belief is NOT hostility, it is NOT hateful, but celebrating and encouraging actual incidents of real-world violence should NEVER be tolerated anywhere on this site, no matter who is posting such things and what they believe.
All I want right now is direct confirmation that TNT is taking this seriously, that you are committed not to pandering, but to true fairness and equality, based only on behavior, not beliefs, so I can go around and show off my customs and suggest items/wearables on official channels and to have an actual Neopian-topics-only general area without worrying about being ganged up against, not because of anything I say or do, but because I am known (or probably even just simply assumed!) to not be left-leaning.
Public statement, please!
Are there any plans to publicly address the hostile behaviors that have been present on certain Neoboard sections that have made me and others feel unwelcome (and threatened) due to the beliefs that I hold, despite the fact that while it is known that I do not completely agree with certain users, I have never treated any of them with any actual hostility?
If there are really people out there that think that the new FAQs are "hostile" because they correctly state that discussions of certain graphic medical conditions are greatly unsettling to some people, then I think that it might be time for TNT to widely and publicly state the obvious to drive it home to the Neopians who misuse such loaded words (and to those of us who may be tempted to fight fire with fire, so to speak; a temptation that I do not deny to grapple with time to time): that simply not agreeing with any opinion or belief is NOT hostility, it is NOT hateful, but celebrating and encouraging actual incidents of real-world violence should NEVER be tolerated anywhere on this site, no matter who is posting such things and what they believe.
All I want right now is direct confirmation that TNT is taking this seriously, that you are committed not to pandering, but to true fairness and equality, based only on behavior, not beliefs, so I can go around and show off my customs and suggest items/wearables on official channels and to have an actual Neopian-topics-only general area without worrying about being ganged up against, not because of anything I say or do, but because I am known (or probably even just simply assumed!) to not be left-leaning.
Public statement, please!
Response on 9:56 PM November 9th: "Firstly, I'm sorry for the delay in my reply. We truly appreciate your passion for keeping Neopia a welcoming and positive space for all players. Your feedback regarding Neoboard behavior, moderation, and potential user controls to block certain sections has been shared with our team for further review. We take reports of hostile or inappropriate conduct very seriously and are continually working to ensure our community remains safe and enjoyable. Thank you again for your care, patience, and continued dedication!! P.s We're currently working on improving our block function to extend to Neoboards and the feature you suggested is something we hope can be implemented!"
November 15th, 2025 (15th of Storing, Y27)
Zendesk ticket #309444: I thought that it was allowed now to state what our beliefs are
2:57 AM
So apparently according to the message attached to the 48-hour silence that was just dealt against me, asking for flags and other wearable items to represent people of more than just one general group and me making a subtle--and respectful--allusion to my OWN religious background is against the rules, despite the following being clearly stated in the most recently posted FAQs concerning the site rules: "Personal beliefs and association may be shared respectfully, but we do not condone behaviour that offends or aims to recruit". (http://classic.support.neopets.com/hc/en-us/articles/38488498499469-Prohibited-Chat-Explained)
I meant absolutely ZERO disrespect or offense towards any other player, but there was clear disdain present in *their* posts regarding me and my beliefs. Yes, I believe differently than they. No, I do not consider it hateful (or whatever it is that has been claimed against me) to express a desire to have what they have. But why specifically was I dealt a silencing for what I said, and not simply a friendly reminder, if anything at all? Especially today of all days (my first time celebrating the birthday of Neopets)
So what if some people have problems with people who are *not* LGBT being proud of who they are? It's not hateful to be different. It's not hateful to believe different. It IS however hateful to treat people the way they have been treating me, simply because they know that I belong to a different school of thought than they. I could go on and on and on about the problems with the "dogwhistle" thing, but for now, suffice it to say that the other day, I was accused of "dogwhistling" because I referred to one's lifestyle as a lifestyle. That's what it is. I'm not claiming that the feelings that they feel are false or made up, but ACTING on such feelings is a choice! It's an important distinction that many seem to just simply ignore. To claim that it's hateful to say that I don't agree with those choices is a VERY effective way for people to get me banned JUST because I don't believe as they do, because I would be completely unable to say that I don't believe as they do, because apparently it's somehow "hateful" to simply say that I don't believe as they do. This is EXACTLY what I have been afraid of, what I've been talking about in previous tickets. Why am I being punished so severely for possessing certain beliefs despite my every effort to be respectful to other Neopians?
And how will other people know that I've been silenced? I have been in the middle of talks with a member of the Fan Art Program for something that I'd commissioned, a very large commission featuring four of my Neopets that cost me $175. How will she know that I won't receive her NMs or even know when she sends them? My inbox as well is starting to get to the fuller side too, and I can't even archive and clear it out, and who knows how many NMs are never sent because the would-be recipient's inbox gets full? All because I had the audacity to state my beliefs in complete accordance with the posted rules to the absolute best of my ability. I feel that it should at least be possible to know if someone is unable to reply to--or even read--sent NMs.
I have previously stated in a ticket that I have not felt safe to state what I believe in the Neoboards. This is why. So what if I've been reported en masse by people who are intolerant of the presence of someone who possesses a different worldview than they? ("All reports are reviewed in context. Not every report results in a freeze or disciplinary action" - http://classic.support.neopets.com/hc/en-us/articles/38488633989389-I-reported-a-player-Why-didn-t-you-freeze-them)
It was absolutely NOT my intention to be provocative! I simply don't believe in a certain way. Am I supposed to just NOT enjoy this right that other people have and I apparently don't? How can this be reconciled with your statements of equality and inclusion? I would never intentionally bully another Neopian. Not because of their beliefs, the way they talk, the way they customize their Neopets, or even the font they use in their NeoHTML. We're all capable of unintentionally saying something hurtful, and if someone asks me to stop doing something, I will respect that if it is within reason. If someone doesn't want me posting on topics they've created, or speaking ill of a certain Neospecies, I'll do my best to fulfill that request. But I'm not going to renounce my beliefs just because some random user asks me to. Nor would I voluntarily deactivate my account at any Neopian's demand. And I'm sure others would say the same.
Silenced for "discuss[ing] political or religious views of any kind". I didn't "discuss" my views. I stated my desires for ALL Neopians to be treated equally, regardless of our views. The only thing it should depend on is our behavior. Which is why I take major exception at me being dealt a silencing when the things other users had said are quite nakedly disrespectful, such as implying that I'm a "bad part of history" because of my religion. It's one thing to simply remove a post to protect someone from harassment. It's another to silence someone because he had stated his beliefs and someone ELSE decided to attack his beliefs and his heritage. Please consider removing this strike against me if you are truly committed to treating all Neopians fairly, judged solely by their BEHAVIORS NOT BELIEFS.
I was so very much looking forward to today. I managed to purchase a working 2009 Green Acara Mini-Pal (!!!) from ebay on Wednesday after selling most of my platinum and gold and it will likely arrive today. I was really excited at the matchless coincidence of this happening as Neopets will be celebrating its first birthday since I joined and proclaiming it in the *friendlier* sections of the Neoboards. But there was a time when I'd thought that Board 2 was one of those friendlier sections.
Honestly... please do not restore my access to the Neoboards. Please also revoke the Neoboard access of my side account. I'm done with the boards. Until this whole mess quiets down I don't want to risk this happening again. Obviously I do still want this warning revoked and to be able to fully enjoy all the other aspects of communication on Neopets (lookups, Petpages, Neomail, NC trading, etc.) but not the Neoboards. I want to be a good Neopian and to treat my fellows with respect, but if there are people that are so offended by my mere presence that they would mass report me just for expressing my own beliefs--but not saying a WORD against their own beliefs--then I won't let them have any more tools to try to take my beloved Neopets away from me. I don't need approval from strangers. I'm here for the wholesome interactions I have with my own Neopets.
Please prove that my faith in TNT is justified, and that my fears will NOT be allowed to come true!
So apparently according to the message attached to the 48-hour silence that was just dealt against me, asking for flags and other wearable items to represent people of more than just one general group and me making a subtle--and respectful--allusion to my OWN religious background is against the rules, despite the following being clearly stated in the most recently posted FAQs concerning the site rules: "Personal beliefs and association may be shared respectfully, but we do not condone behaviour that offends or aims to recruit". (http://classic.support.neopets.com/hc/en-us/articles/38488498499469-Prohibited-Chat-Explained)
I meant absolutely ZERO disrespect or offense towards any other player, but there was clear disdain present in *their* posts regarding me and my beliefs. Yes, I believe differently than they. No, I do not consider it hateful (or whatever it is that has been claimed against me) to express a desire to have what they have. But why specifically was I dealt a silencing for what I said, and not simply a friendly reminder, if anything at all? Especially today of all days (my first time celebrating the birthday of Neopets)
So what if some people have problems with people who are *not* LGBT being proud of who they are? It's not hateful to be different. It's not hateful to believe different. It IS however hateful to treat people the way they have been treating me, simply because they know that I belong to a different school of thought than they. I could go on and on and on about the problems with the "dogwhistle" thing, but for now, suffice it to say that the other day, I was accused of "dogwhistling" because I referred to one's lifestyle as a lifestyle. That's what it is. I'm not claiming that the feelings that they feel are false or made up, but ACTING on such feelings is a choice! It's an important distinction that many seem to just simply ignore. To claim that it's hateful to say that I don't agree with those choices is a VERY effective way for people to get me banned JUST because I don't believe as they do, because I would be completely unable to say that I don't believe as they do, because apparently it's somehow "hateful" to simply say that I don't believe as they do. This is EXACTLY what I have been afraid of, what I've been talking about in previous tickets. Why am I being punished so severely for possessing certain beliefs despite my every effort to be respectful to other Neopians?
And how will other people know that I've been silenced? I have been in the middle of talks with a member of the Fan Art Program for something that I'd commissioned, a very large commission featuring four of my Neopets that cost me $175. How will she know that I won't receive her NMs or even know when she sends them? My inbox as well is starting to get to the fuller side too, and I can't even archive and clear it out, and who knows how many NMs are never sent because the would-be recipient's inbox gets full? All because I had the audacity to state my beliefs in complete accordance with the posted rules to the absolute best of my ability. I feel that it should at least be possible to know if someone is unable to reply to--or even read--sent NMs.
I have previously stated in a ticket that I have not felt safe to state what I believe in the Neoboards. This is why. So what if I've been reported en masse by people who are intolerant of the presence of someone who possesses a different worldview than they? ("All reports are reviewed in context. Not every report results in a freeze or disciplinary action" - http://classic.support.neopets.com/hc/en-us/articles/38488633989389-I-reported-a-player-Why-didn-t-you-freeze-them)
It was absolutely NOT my intention to be provocative! I simply don't believe in a certain way. Am I supposed to just NOT enjoy this right that other people have and I apparently don't? How can this be reconciled with your statements of equality and inclusion? I would never intentionally bully another Neopian. Not because of their beliefs, the way they talk, the way they customize their Neopets, or even the font they use in their NeoHTML. We're all capable of unintentionally saying something hurtful, and if someone asks me to stop doing something, I will respect that if it is within reason. If someone doesn't want me posting on topics they've created, or speaking ill of a certain Neospecies, I'll do my best to fulfill that request. But I'm not going to renounce my beliefs just because some random user asks me to. Nor would I voluntarily deactivate my account at any Neopian's demand. And I'm sure others would say the same.
Silenced for "discuss[ing] political or religious views of any kind". I didn't "discuss" my views. I stated my desires for ALL Neopians to be treated equally, regardless of our views. The only thing it should depend on is our behavior. Which is why I take major exception at me being dealt a silencing when the things other users had said are quite nakedly disrespectful, such as implying that I'm a "bad part of history" because of my religion. It's one thing to simply remove a post to protect someone from harassment. It's another to silence someone because he had stated his beliefs and someone ELSE decided to attack his beliefs and his heritage. Please consider removing this strike against me if you are truly committed to treating all Neopians fairly, judged solely by their BEHAVIORS NOT BELIEFS.
I was so very much looking forward to today. I managed to purchase a working 2009 Green Acara Mini-Pal (!!!) from ebay on Wednesday after selling most of my platinum and gold and it will likely arrive today. I was really excited at the matchless coincidence of this happening as Neopets will be celebrating its first birthday since I joined and proclaiming it in the *friendlier* sections of the Neoboards. But there was a time when I'd thought that Board 2 was one of those friendlier sections.
Honestly... please do not restore my access to the Neoboards. Please also revoke the Neoboard access of my side account. I'm done with the boards. Until this whole mess quiets down I don't want to risk this happening again. Obviously I do still want this warning revoked and to be able to fully enjoy all the other aspects of communication on Neopets (lookups, Petpages, Neomail, NC trading, etc.) but not the Neoboards. I want to be a good Neopian and to treat my fellows with respect, but if there are people that are so offended by my mere presence that they would mass report me just for expressing my own beliefs--but not saying a WORD against their own beliefs--then I won't let them have any more tools to try to take my beloved Neopets away from me. I don't need approval from strangers. I'm here for the wholesome interactions I have with my own Neopets.
Please prove that my faith in TNT is justified, and that my fears will NOT be allowed to come true!
The details of the official warning dealt against me
November 25th, 2025 (25th of Storing, Y27)
Follow-up to Zendesk ticket #309444: I thought that it was allowed now to state what our beliefs are (continued from November 15th)
2:19 AM
Can there please be any plans to publicly address the exclusionary behaviors that have been occurring on the Neoboards against those of us who choose not to believe as some other users do? I don't know what all was going on when that announcement was made in April (since I hadn't joined Neopets until a month later) but if that neocities page by cytricacid that I had mentioned in an earlier ticket for the purpose of bringing to TNT's attention just what all that those users claim to be "transphobic" is any indication, it would appear that that announcement was given in response to users calling out their bullying and gang-up behaviors against those who believe differently than they. Note my posts that are included on that webpage. Nothing of what I said is hateful, but my post saying that I have a problem with people forcing their beliefs on others is the only one that was highlighted. Not any of the ones that are actually against the rules for explicit content. What else need I provide to prove my case?
↵
Nobody should ever have to feel unwelcome for their beliefs but that's just what has been happening to me. When will there be an announcement that EVERYONE should be welcome and that exclusionary behavior should never be tolerated, regardless of people's beliefs? There are people who will take issue with anything I say no matter what it is, simply because they know I am different than them, and apparently assume that I "hate" them. Well, I don't. I am rather irritated at their unprovoked actions against me, actions that lead me to believe that they are unable to tolerate my presence. Please make it clear to everybody that there are people of all beliefs here, and that people can either accept that, or go somewhere that doesn't make any attempt at being truly inclusive but rather openly panders to one particular side of the aisle. I want very dearly to know that Neopets will NOT be one of those pandering sites. Please. Public statement.
Can there please be any plans to publicly address the exclusionary behaviors that have been occurring on the Neoboards against those of us who choose not to believe as some other users do? I don't know what all was going on when that announcement was made in April (since I hadn't joined Neopets until a month later) but if that neocities page by cytricacid that I had mentioned in an earlier ticket for the purpose of bringing to TNT's attention just what all that those users claim to be "transphobic" is any indication, it would appear that that announcement was given in response to users calling out their bullying and gang-up behaviors against those who believe differently than they. Note my posts that are included on that webpage. Nothing of what I said is hateful, but my post saying that I have a problem with people forcing their beliefs on others is the only one that was highlighted. Not any of the ones that are actually against the rules for explicit content. What else need I provide to prove my case?
↵
Nobody should ever have to feel unwelcome for their beliefs but that's just what has been happening to me. When will there be an announcement that EVERYONE should be welcome and that exclusionary behavior should never be tolerated, regardless of people's beliefs? There are people who will take issue with anything I say no matter what it is, simply because they know I am different than them, and apparently assume that I "hate" them. Well, I don't. I am rather irritated at their unprovoked actions against me, actions that lead me to believe that they are unable to tolerate my presence. Please make it clear to everybody that there are people of all beliefs here, and that people can either accept that, or go somewhere that doesn't make any attempt at being truly inclusive but rather openly panders to one particular side of the aisle. I want very dearly to know that Neopets will NOT be one of those pandering sites. Please. Public statement.
Response on 8:33 PM November 27th: Please be aware that when disciplinary action is taken on your account, your account history—including any previous warnings or reminders—will be taken into consideration. If you receive a reminder or warning, it is important that you take it seriously. Repeating the same behavior or messages, including through alternate or side accounts, may result in further disciplinary action. We appreciate your cooperation in maintaining a positive and respectful community environment. Thank you for understanding.
(ticket continued November 27th)
(ticket continued November 27th)
November 27th, 2025 (27th of Storing, Y27)
Follow-up to Zendesk ticket #309444: I thought that it was allowed now to state what our beliefs are (continued from November 25th)
9:27 PM
I am confused as to how that relates to how my first silencing was dealt on only my FIFTH day on this site, before I had any sort of feel of the general attitude of the boards, for breaking a rule I had no way of knowing existed (i.e. offsite linking). Plus I still wonder why the first warning I was given (on May 3rd, two days after I joined) was a full warning, and not just a reminder which I feel would have been more appropriate since it was after all only my first and second days on the Neoboards, and so how was I to know that anything that I, as someone who had been assumed (correctly, yet it was an assumption nonetheless) to not be like most of the 55ers, would be apparently mass reported despite my only intentions being to strive for positivity and respect? And again, do the FAQs not say that it does not magically make something against the rules just because a lot of people report it? I am human after all, but I do try my best to be better than I am.
And again, according to July's FAQs, nothing of what I posted two weeks ago--including the posts flagged in the warning--was against the rules. Why do others get to state their beliefs and appear to get a mere slap on the wrist after *directly* attacking those who do not believe as they do, and yet when I alluded to my beliefs (not even directly and in practically zero detail) while not saying a SINGLE WORD against other people's beliefs, this happened? Surely you don't actually believe that I'm being hateful, right? They have their beliefs, and I have mine. What should matter is how people treat one another. Do the new FAQs not count, or are they only applied based on what "kind" of views one has? I tolerate the presence of those who believe differently than me. I do not tolerate calling for people to be banned simply because of what they believe (and yes that does go for both sides!)
I am unable to see how it is just to silence me for indirectly mentioning my faith while those who constantly discuss political views, often in a contentious and inflammatory way, and imply or even flat-out state that they have no tolerance for those who have different views than they (regardless of our actual behavior) are still able to post, including those who glorified a high-profile murder two months ago. Has any serious action been taken at all regarding that incident, or if not, will there ever be? If not, I'm not sure if I can still believe that true fairness and inclusion is a priority, but instead pandering to those of specific beliefs.
I love this website, and I want to be welcome in it. I only want to be a good Neopian, but if I am made to feel that I have to possess certain beliefs to be welcome... I'm really not sure what I'd do.
Please PUBLICLY address the *actually* toxic behavior that goes on--regardless of the sources and what they believe--and PUBLICLY affirm that ALL rule-abiding Neopians are welcome in Neopets, no matter what they believe.
Btw if Board 55 had a name that more accurately reflects what goes on in it, I would likely have not stepped a single foot there, and the issues that have stemmed from it might not have even happened. I have a lot of trouble staying silent when I am lied about.
I am confused as to how that relates to how my first silencing was dealt on only my FIFTH day on this site, before I had any sort of feel of the general attitude of the boards, for breaking a rule I had no way of knowing existed (i.e. offsite linking). Plus I still wonder why the first warning I was given (on May 3rd, two days after I joined) was a full warning, and not just a reminder which I feel would have been more appropriate since it was after all only my first and second days on the Neoboards, and so how was I to know that anything that I, as someone who had been assumed (correctly, yet it was an assumption nonetheless) to not be like most of the 55ers, would be apparently mass reported despite my only intentions being to strive for positivity and respect? And again, do the FAQs not say that it does not magically make something against the rules just because a lot of people report it? I am human after all, but I do try my best to be better than I am.
And again, according to July's FAQs, nothing of what I posted two weeks ago--including the posts flagged in the warning--was against the rules. Why do others get to state their beliefs and appear to get a mere slap on the wrist after *directly* attacking those who do not believe as they do, and yet when I alluded to my beliefs (not even directly and in practically zero detail) while not saying a SINGLE WORD against other people's beliefs, this happened? Surely you don't actually believe that I'm being hateful, right? They have their beliefs, and I have mine. What should matter is how people treat one another. Do the new FAQs not count, or are they only applied based on what "kind" of views one has? I tolerate the presence of those who believe differently than me. I do not tolerate calling for people to be banned simply because of what they believe (and yes that does go for both sides!)
I am unable to see how it is just to silence me for indirectly mentioning my faith while those who constantly discuss political views, often in a contentious and inflammatory way, and imply or even flat-out state that they have no tolerance for those who have different views than they (regardless of our actual behavior) are still able to post, including those who glorified a high-profile murder two months ago. Has any serious action been taken at all regarding that incident, or if not, will there ever be? If not, I'm not sure if I can still believe that true fairness and inclusion is a priority, but instead pandering to those of specific beliefs.
I love this website, and I want to be welcome in it. I only want to be a good Neopian, but if I am made to feel that I have to possess certain beliefs to be welcome... I'm really not sure what I'd do.
Please PUBLICLY address the *actually* toxic behavior that goes on--regardless of the sources and what they believe--and PUBLICLY affirm that ALL rule-abiding Neopians are welcome in Neopets, no matter what they believe.
Btw if Board 55 had a name that more accurately reflects what goes on in it, I would likely have not stepped a single foot there, and the issues that have stemmed from it might not have even happened. I have a lot of trouble staying silent when I am lied about.
November 28th, 2025 (28th of Storing, Y27)
Follow-up to Zendesk ticket #309444: I thought that it was allowed now to state what our beliefs are (continued from November 27th)
4:24 AM
I temporarily removed the boards from the webblocker extension for a little while. Found a couple posts that I am quite certain refer directly to me (screenshot of that post and a couple of my own posts attached below). What appears to be going on is an attempt to criminalize me purely for my worldview. Note my attempts to stay respectful as every word of what I said was picked apart and twisted out of order and context. I literally said right there that NOBODY should be made unwelcome because of their worldview. Didn't stop rissy123 from claiming that the exact opposite was said instead, despite my posts having still been there for people to see for themselves. Until the next day that is...
For the record, no, the FAQs absolutely do NOT say that I cannot refer to lifestyle choices as lifestyle choices. As I already said in this (and at least one other) ticket, but feel it worth repeating: I'm not claiming that what people feel is fake or made up, but acting on those feelings--or not acting on them--IS. A. CHOICE. Am I supposed to just sit here alone and unsupported while an organized mass of users--apparently including some of the ambassadors (which is certainly new information to me)--is making an effort to have me BANNED just because I possess different beliefs than some people?! It is indescribably injurious to me to consider the possibility that I would ever have to renounce my beliefs to be able to use this website. What right have these people to go after me as aggressively as they are?! I never spoke a word on the Neoboards directly against their worldviews. I stated ONCE on my FIRST DAY that many parents do not want their children exposed to certain contents (which is something that *does* need to be addressed if Neopets is to continue to be considered an all-ages website, which I hope it will be) and I lamented behaviors that some users level against those who believe differently than they, whether it is known or even simply assumed. I already have come across one offsite location with a hatelist in which I am included (that I have already mentioned here and in another ticket, #287440) that contains screenshots of my posts, and nothing I have said in them is bullying or hateful but merely calls for all to be treated equally and to not harass people for believing differently. And yet that's apparently considered "hateful" simply because I am not of that crowd. Those of that crowd say similar things, so how is that different at all?! Plus, who knows how many other lists I'm on out there, and how often they talk about me on other platforms and servers and things? I really don't want to know. The fact is I DO NOT FEEL SAFE.
I'm sorry for speaking so forcefully, but I am feeling attacked, ganged-up upon, discriminated against, and I do not know what to do. I love this website and I do not want to lose this just because people know that my beliefs are different than their own. Please remove the "dogwhistle" rule and replace it with something MUCH more specific that is fair to all and is unambiguous and not abusable.
These attitudes and behaviors absolutely MUST be PUBLICLY addressed. PLEASE. And I am more than willing to honestly answer any questions you may have regarding my position. I have nothing to hide and I want to be able to do all I can to make Neopia a safe and fair place for EVERYBODY who is willing to get along with their fellows. Which means NOT calling people "bad parts of history" or a "problem" simply because of what they believe rather than how they behave.
Attached files: <Screenshot 2025-11-28 3.15.56 AM.png> <Screenshot 2025-11-28 3.15.42 AM.png> <aqua08.mhtml> <aqua09.mhtml>
I temporarily removed the boards from the webblocker extension for a little while. Found a couple posts that I am quite certain refer directly to me (screenshot of that post and a couple of my own posts attached below). What appears to be going on is an attempt to criminalize me purely for my worldview. Note my attempts to stay respectful as every word of what I said was picked apart and twisted out of order and context. I literally said right there that NOBODY should be made unwelcome because of their worldview. Didn't stop rissy123 from claiming that the exact opposite was said instead, despite my posts having still been there for people to see for themselves. Until the next day that is...
For the record, no, the FAQs absolutely do NOT say that I cannot refer to lifestyle choices as lifestyle choices. As I already said in this (and at least one other) ticket, but feel it worth repeating: I'm not claiming that what people feel is fake or made up, but acting on those feelings--or not acting on them--IS. A. CHOICE. Am I supposed to just sit here alone and unsupported while an organized mass of users--apparently including some of the ambassadors (which is certainly new information to me)--is making an effort to have me BANNED just because I possess different beliefs than some people?! It is indescribably injurious to me to consider the possibility that I would ever have to renounce my beliefs to be able to use this website. What right have these people to go after me as aggressively as they are?! I never spoke a word on the Neoboards directly against their worldviews. I stated ONCE on my FIRST DAY that many parents do not want their children exposed to certain contents (which is something that *does* need to be addressed if Neopets is to continue to be considered an all-ages website, which I hope it will be) and I lamented behaviors that some users level against those who believe differently than they, whether it is known or even simply assumed. I already have come across one offsite location with a hatelist in which I am included (that I have already mentioned here and in another ticket, #287440) that contains screenshots of my posts, and nothing I have said in them is bullying or hateful but merely calls for all to be treated equally and to not harass people for believing differently. And yet that's apparently considered "hateful" simply because I am not of that crowd. Those of that crowd say similar things, so how is that different at all?! Plus, who knows how many other lists I'm on out there, and how often they talk about me on other platforms and servers and things? I really don't want to know. The fact is I DO NOT FEEL SAFE.
I'm sorry for speaking so forcefully, but I am feeling attacked, ganged-up upon, discriminated against, and I do not know what to do. I love this website and I do not want to lose this just because people know that my beliefs are different than their own. Please remove the "dogwhistle" rule and replace it with something MUCH more specific that is fair to all and is unambiguous and not abusable.
These attitudes and behaviors absolutely MUST be PUBLICLY addressed. PLEASE. And I am more than willing to honestly answer any questions you may have regarding my position. I have nothing to hide and I want to be able to do all I can to make Neopia a safe and fair place for EVERYBODY who is willing to get along with their fellows. Which means NOT calling people "bad parts of history" or a "problem" simply because of what they believe rather than how they behave.
Attached files: <Screenshot 2025-11-28 3.15.56 AM.png> <Screenshot 2025-11-28 3.15.42 AM.png> <aqua08.mhtml> <aqua09.mhtml>
Response on 9:11 PM November 30th: Thank you for reaching out to us, and for taking the time to share your experience. We truly appreciate you bringing this to our attention. Your report has been forwarded to the appropriate team for review, and we’ll make sure it receives the consideration it deserves.
(ticket continued November 30th)
(ticket continued November 30th)
November 30th, 2025 (30th of Storing, Y27)
Follow-up to Zendesk ticket #309444: I thought that it was allowed now to state what our beliefs are (continued from November 28th)
11:19 PM
So then does the warning still apply or not? Are the July FAQs accurate or not? Were my posts ever read in context or was I only silenced because people were offended by my existence?
I do not feel heard and frankly I am feeling discriminated against because of my beliefs. I want to know whether you truly mean it when you say that everyone is welcome, provided that they do their best to follow the posted rules and treat their fellows with respect regardless of the differences of beliefs between us all.
Please tell me straight: am I welcome in Neopia? And can you *please* publicly address what has been going on on the boards?
So then does the warning still apply or not? Are the July FAQs accurate or not? Were my posts ever read in context or was I only silenced because people were offended by my existence?
I do not feel heard and frankly I am feeling discriminated against because of my beliefs. I want to know whether you truly mean it when you say that everyone is welcome, provided that they do their best to follow the posted rules and treat their fellows with respect regardless of the differences of beliefs between us all.
Please tell me straight: am I welcome in Neopia? And can you *please* publicly address what has been going on on the boards?
Response on 11:30 PM(!) November 30th: Thank you for reaching out. As noted in our previous responses, your account review has been completed and the decision is final. At this time, submitting additional tickets regarding this matter will not result in a different outcome. This matter cannot be appealed or escalated, and there are no further options available. This ticket will now be closed. If you encounter a separate issue or have a new question, please feel free to submit a new support ticket and our team will be happy to assist. We appreciate your understanding and cooperation.
|
For the record, no it had not been stated in any previous responses that the decision was made final or that any review had been done at all.
For those watching at home, it most certainly appears that while some people are getting away with a slap on the wrist (at most) after literally celebrating and encouraging actually murdering people for their beliefs, I have essentially been told that if I were to for a second time state that it would be nice to be represented with a handcart-inspired wearable, my account could be at risk of suspension or worse, despite nothing of what I said that day (or the previous day for that matter, regardless of what some users may claim) being against the rules. WHERE IS THE JUSTICE?! Needless to say, this is not the message that I wanted to hear. I stated my fears and concerns as plainly and frankly as I could, and in response, those very fears seem to have been fulfilled. Thankfully I do still currently enjoy full account privileges (though I will NOT be using the Neoboards until these issues are publicly addressed by TNT) but above all, I just want to be able to enjoy Neopets--especially my own Neopets--and be able to show them off to others and ask for help or give help and discuss the merch items that I want to exist the most, et cætera et cætera, without having to worry about people calling for my beloved Neopets to be taken away from me, simply because of what I believe. This is not right. |
December 15th, 2025 (15th of Celebrating, Y27)
Zendesk ticket #316232: Please address my concerns
8:15 PM
1.) Why was I silenced for breaking a rule that no longer exists, and why was the decision upheld? I have no indication that anything I'd written was even read, and I agonize every day over the fact that I have two silencings against me, particularly since the first one (on May 5th, 2025) was for breaking a rule I had NO way of knowing exists, seeing as how it was only my fifth day as a Neopian, and even now to this day the stated rules do not expressly state that it is not allowed to post any sort of link or URL that is not part of the Neopets.com domain or of approved websites. I love this website and I love my Neopets, and despite my every effort to follow the rules so that I shouldn't have to worry about them being taken from me, it feels like substantial efforts are being expended *against* me, simply because of my beliefs.
2.) Has any action been taken at all regarding those who glorified the murder of Charlie Kirk and encouraged further such murders to occur, or if nothing else can some kind of action be taken to make sure that such vile behavior does not occur again? It flat out sickens me how the same people that have celebrated such a despicable act of violence are the ones who claim that anyone who does not possess the same beliefs as they do are somehow "committing violence" merely by existing. PLEASE put out a public statement making it clear that people of ALL beliefs enjoy this website, and that people's acceptance in Neopia should NEVER be dependent on their beliefs or personal lifestyles, whatever (*emphasis*) they may be, but on how they treat their fellows. When people literally call to SHOOT people who believe in a certain way, that is a literal call to kill their fellow Neopians, whether they're willing to accept that or not. Nobody should get a free pass for such things just because they believe a certain way, any more than anybody should be given a disproportionately severe punishment simply for believing in a different way.
3.) Will Neopets truly remain a family-friendly website? I would very much like for it to remain so, but the state of the Neoboards are not easily reconciled with that status. The fact is that transgender topics are inherently sexualized in nature. But that is NOT to say that people who believe in and follow that lifestyle cannot or should not be made welcome in Neopia! The same way that me saying that I'm Christian/LDS is not a requirement or any sort of invitation to discuss adultery, simply saying that someone is of one of those identities does not necessitate detailed or mature discussions that are objectively not appropriate for children. As the "old Rule #5" stated, "There are plenty of places on the Internet to discuss these things if you'd like. Neopets is not one of them." Please, I beg of you, do not remove anything of what makes Neopets special and unique from literally everywhere else on the web. I'm not here to engage in political fights, but I am more easily tempted than I'd like to be, hence my blocking of the Neoboards as a whole. If there really absolutely must be, there can be a place to discuss mature or polarized topics in one or two areas that one can choose to opt out of, and most importantly where one can *know* what goes on there before going in, or letting one's child in such an area. Anyone simple stating their own titles anywhere should not be an issue either way, but beyond that any further controversial and age-inappropriate discussions really should be restricted in regards to general public areas. I would like that the board section titled "General Neopets Discussion" be actually accurate to its title. If I'd known the de facto nature of Board 55 before I started using the boards, it's likely that these problems would not be nearly so serious as they are now.
I alluded to my faith on the boards. I didn't do so to start a discussion about who oppressed whom two hundred years ago. It was the choice of others to turn the topic to finger-pointing and such. I *could've* mentioned in response to them the fact that the governor of Missouri essentially legalized the murder of my people in 1838, but why would I want to do that, especially on a site such as Neopets? But when discussions do go south like that, removing the initial post(s) is indeed fair, but why issue a *silencing* to the one who simply alluded to his beliefs--with no specifics or any harmful or offensive intentions--when it was only the ones who replied to it who were being disparaging?
4.) Am I truly welcome in Neopia? Yes, I do not believe in transgender ideology. I am very very far from the only one who does not. Nevertheless I have no desires to pick on those who do or anybody else for that matter. I am no bully. I am not here to bully. I did not join Neopets to bully. I joined to have a Red Usul. And my Usul is precious to me, and I will do practically anything short of compromising or renouncing my personal beliefs to be able to continue to enjoy the privilege of being a part of this amazing site and to care for my Usul and to contribute to the community however I am able to.
I feel that I am struggling in this alone. That certain Neopians are calling to have me banned not because of my behavior but simply because what I am and how I believe, and I have been having a hard time dispelling the suspicion that TNT is joining along in that viewpoint discrimination against me, purely due to my beliefs. I would greatly prefer to have reasons to not believe that, but until I do, I want to make sure that my concerns are known, read, acknowledged, and addressed, so that I truly do not need to worry about having my beloved Usul princess taken away from me so long as I follow the rules to the best of my ability. The events of last month suggest that me following the rules may not be enough to maintain my privilege to exist here, merely because I do not believe in a certain way.
1.) Why was I silenced for breaking a rule that no longer exists, and why was the decision upheld? I have no indication that anything I'd written was even read, and I agonize every day over the fact that I have two silencings against me, particularly since the first one (on May 5th, 2025) was for breaking a rule I had NO way of knowing exists, seeing as how it was only my fifth day as a Neopian, and even now to this day the stated rules do not expressly state that it is not allowed to post any sort of link or URL that is not part of the Neopets.com domain or of approved websites. I love this website and I love my Neopets, and despite my every effort to follow the rules so that I shouldn't have to worry about them being taken from me, it feels like substantial efforts are being expended *against* me, simply because of my beliefs.
2.) Has any action been taken at all regarding those who glorified the murder of Charlie Kirk and encouraged further such murders to occur, or if nothing else can some kind of action be taken to make sure that such vile behavior does not occur again? It flat out sickens me how the same people that have celebrated such a despicable act of violence are the ones who claim that anyone who does not possess the same beliefs as they do are somehow "committing violence" merely by existing. PLEASE put out a public statement making it clear that people of ALL beliefs enjoy this website, and that people's acceptance in Neopia should NEVER be dependent on their beliefs or personal lifestyles, whatever (*emphasis*) they may be, but on how they treat their fellows. When people literally call to SHOOT people who believe in a certain way, that is a literal call to kill their fellow Neopians, whether they're willing to accept that or not. Nobody should get a free pass for such things just because they believe a certain way, any more than anybody should be given a disproportionately severe punishment simply for believing in a different way.
3.) Will Neopets truly remain a family-friendly website? I would very much like for it to remain so, but the state of the Neoboards are not easily reconciled with that status. The fact is that transgender topics are inherently sexualized in nature. But that is NOT to say that people who believe in and follow that lifestyle cannot or should not be made welcome in Neopia! The same way that me saying that I'm Christian/LDS is not a requirement or any sort of invitation to discuss adultery, simply saying that someone is of one of those identities does not necessitate detailed or mature discussions that are objectively not appropriate for children. As the "old Rule #5" stated, "There are plenty of places on the Internet to discuss these things if you'd like. Neopets is not one of them." Please, I beg of you, do not remove anything of what makes Neopets special and unique from literally everywhere else on the web. I'm not here to engage in political fights, but I am more easily tempted than I'd like to be, hence my blocking of the Neoboards as a whole. If there really absolutely must be, there can be a place to discuss mature or polarized topics in one or two areas that one can choose to opt out of, and most importantly where one can *know* what goes on there before going in, or letting one's child in such an area. Anyone simple stating their own titles anywhere should not be an issue either way, but beyond that any further controversial and age-inappropriate discussions really should be restricted in regards to general public areas. I would like that the board section titled "General Neopets Discussion" be actually accurate to its title. If I'd known the de facto nature of Board 55 before I started using the boards, it's likely that these problems would not be nearly so serious as they are now.
I alluded to my faith on the boards. I didn't do so to start a discussion about who oppressed whom two hundred years ago. It was the choice of others to turn the topic to finger-pointing and such. I *could've* mentioned in response to them the fact that the governor of Missouri essentially legalized the murder of my people in 1838, but why would I want to do that, especially on a site such as Neopets? But when discussions do go south like that, removing the initial post(s) is indeed fair, but why issue a *silencing* to the one who simply alluded to his beliefs--with no specifics or any harmful or offensive intentions--when it was only the ones who replied to it who were being disparaging?
4.) Am I truly welcome in Neopia? Yes, I do not believe in transgender ideology. I am very very far from the only one who does not. Nevertheless I have no desires to pick on those who do or anybody else for that matter. I am no bully. I am not here to bully. I did not join Neopets to bully. I joined to have a Red Usul. And my Usul is precious to me, and I will do practically anything short of compromising or renouncing my personal beliefs to be able to continue to enjoy the privilege of being a part of this amazing site and to care for my Usul and to contribute to the community however I am able to.
I feel that I am struggling in this alone. That certain Neopians are calling to have me banned not because of my behavior but simply because what I am and how I believe, and I have been having a hard time dispelling the suspicion that TNT is joining along in that viewpoint discrimination against me, purely due to my beliefs. I would greatly prefer to have reasons to not believe that, but until I do, I want to make sure that my concerns are known, read, acknowledged, and addressed, so that I truly do not need to worry about having my beloved Usul princess taken away from me so long as I follow the rules to the best of my ability. The events of last month suggest that me following the rules may not be enough to maintain my privilege to exist here, merely because I do not believe in a certain way.
Response on 2:12 AM January 12th: Thank you for reaching out to us, and for taking the time to share your experience. We truly appreciate you bringing this to our attention. Your report has been forwarded to the appropriate team for review, and we’ll make sure it receives the consideration it deserves.
(ticket continued January 13th)
(ticket continued January 13th)
January 13th, 2026 (13th of Sleeping, Y28)
5:09 PM
There is a phrase in the recent announcement regarding the Varwolf glitch that actually concerns me deeply: "we understand and appreciate the feedback that some of our filters may feel outdated". While it very well could refer to the mechanism of the filter (for instance, a request to make it based on RegEx or something instead of certain letters just being there, so that one can refer to the Grapes of Wrath but not a certain violent activity that is and should ever be inappropriate to even vaguely allude to on Neopets) I do worry that it could instead be a sign that Neopets is drifting even farther from being the family-friendly virtual pet site that I feel that it should be, but instead is being reduced to yet another platform for activism that very many people (including myself) feel is not appropriate for anyone under 18, or for a site that claims to be for people of ALL walks of life, but if one were to say such things on the boards, they would be quickly harassed and targeted and added to "hatelists" and made to feel unwelcome, not because of their behavior, but because of what they believe.
For proof that this is not hyperbole, please note the sheer range of what the activists ridiculously assert as "hateful" here: https://internationalfeel.neocities.org/neopets/screenshots -- note that the only phrase that is highlighted, implying that it is somehow "extra hateful", is one of my own, the highlighted text simply being: "I have problems with harassing people who choose not to overtly celebrate your or any other worldview".
People can state what, nominally, they are, so long as this standard evenly applies to everyone, but under NO circumstances should one's account security have to depend on openly pledging fealty to an extremely controversial worldview or lifestyle, whatever it may be. The fact that those who openly glorified murder on Neopets--OF ALL PLACES TO DO SUCH A VILE THING--still have the privilege to post and try to threaten and chase off those who do not believe the same way as they do, no matter how they actually treat one another, is proof to me that heavy unfair bias is prevalent. Threats should never be tolerated, NO MATTER WHAT the instigator (or the victim for that matter) may believe. Please note the Petpage /~Vandigard, which people have used to mock and imply that people like me, who have issues with the widespread bullying perpetrated by the activists, are unwelcome trespassers on Neopets.
Imagine being a brand-new user, heading for the Neoboards for the first time, and seeing the section entitled "General Neopets Discussion", thinking that it's a sort of main hall, and going into it only to find that it is filled with topics in which people are openly wishing death upon those who do not believe as they do. All the while claiming that it's "literal violence" to want to simply enjoy all that Neopets has to offer while happening to believe that men cannot become women, but to still be willing to be decent and civil with anyone who is willing to play nice and fair to others. If TNT truly means it when they say they value INCLUSION, then this should not be. What even happened to make these people so confident that they can get away with calls for MURDER on Neopets purely because of their own beliefs that they possess? It is made even worse by the fact that I NOMINALLY stated what my religion is (not even explicitly, and entirely in compliance with the stated rules) and was silenced for it, as if the two infringements are even remotely on the same tier as each other. I can't see a lot of new users being retained in this manner.
I am sorry for keeping going on about this, but this is a very very serious issue. I realize that I can remain safely as a Neopian if I continue to abstain from the boards as I have been, but I am not the only Neopian. I do not want others to have to learn things the hard way as I have.
!!!PLEASE release a public statement condemning threatening posts of any kind (including those that attempt to make one's fellow Neopians feel unwelcome or attempt to force them out for any reason other than their behavior) and !PLEASE PUBLICLY STATE! TNT's plans on whether or not Neopets truly will remain a family-friendly site, and whether you truly mean it when you say "inclusion" or if an alternative, discriminatory definition is used. Neopets is still marketed as a family-friendly website. For the sake of all future Neopians, there needs to be clarity as to whether or not this is still true. I know that this is no easy task, considering how inexplicably mind-numbingly polarized this issue is, but all I want is confirmation that TNT is really trying to be fair and evenhanded instead of showing bias towards only one side of the issue (whichever side it may be--I want it clear that I want fairness for ALL NEOPIANS who are willing to follow the rules) A lot of things that I've seen aren't always encouraging. Public statement, please!
There is a phrase in the recent announcement regarding the Varwolf glitch that actually concerns me deeply: "we understand and appreciate the feedback that some of our filters may feel outdated". While it very well could refer to the mechanism of the filter (for instance, a request to make it based on RegEx or something instead of certain letters just being there, so that one can refer to the Grapes of Wrath but not a certain violent activity that is and should ever be inappropriate to even vaguely allude to on Neopets) I do worry that it could instead be a sign that Neopets is drifting even farther from being the family-friendly virtual pet site that I feel that it should be, but instead is being reduced to yet another platform for activism that very many people (including myself) feel is not appropriate for anyone under 18, or for a site that claims to be for people of ALL walks of life, but if one were to say such things on the boards, they would be quickly harassed and targeted and added to "hatelists" and made to feel unwelcome, not because of their behavior, but because of what they believe.
For proof that this is not hyperbole, please note the sheer range of what the activists ridiculously assert as "hateful" here: https://internationalfeel.neocities.org/neopets/screenshots -- note that the only phrase that is highlighted, implying that it is somehow "extra hateful", is one of my own, the highlighted text simply being: "I have problems with harassing people who choose not to overtly celebrate your or any other worldview".
People can state what, nominally, they are, so long as this standard evenly applies to everyone, but under NO circumstances should one's account security have to depend on openly pledging fealty to an extremely controversial worldview or lifestyle, whatever it may be. The fact that those who openly glorified murder on Neopets--OF ALL PLACES TO DO SUCH A VILE THING--still have the privilege to post and try to threaten and chase off those who do not believe the same way as they do, no matter how they actually treat one another, is proof to me that heavy unfair bias is prevalent. Threats should never be tolerated, NO MATTER WHAT the instigator (or the victim for that matter) may believe. Please note the Petpage /~Vandigard, which people have used to mock and imply that people like me, who have issues with the widespread bullying perpetrated by the activists, are unwelcome trespassers on Neopets.
Imagine being a brand-new user, heading for the Neoboards for the first time, and seeing the section entitled "General Neopets Discussion", thinking that it's a sort of main hall, and going into it only to find that it is filled with topics in which people are openly wishing death upon those who do not believe as they do. All the while claiming that it's "literal violence" to want to simply enjoy all that Neopets has to offer while happening to believe that men cannot become women, but to still be willing to be decent and civil with anyone who is willing to play nice and fair to others. If TNT truly means it when they say they value INCLUSION, then this should not be. What even happened to make these people so confident that they can get away with calls for MURDER on Neopets purely because of their own beliefs that they possess? It is made even worse by the fact that I NOMINALLY stated what my religion is (not even explicitly, and entirely in compliance with the stated rules) and was silenced for it, as if the two infringements are even remotely on the same tier as each other. I can't see a lot of new users being retained in this manner.
I am sorry for keeping going on about this, but this is a very very serious issue. I realize that I can remain safely as a Neopian if I continue to abstain from the boards as I have been, but I am not the only Neopian. I do not want others to have to learn things the hard way as I have.
!!!PLEASE release a public statement condemning threatening posts of any kind (including those that attempt to make one's fellow Neopians feel unwelcome or attempt to force them out for any reason other than their behavior) and !PLEASE PUBLICLY STATE! TNT's plans on whether or not Neopets truly will remain a family-friendly site, and whether you truly mean it when you say "inclusion" or if an alternative, discriminatory definition is used. Neopets is still marketed as a family-friendly website. For the sake of all future Neopians, there needs to be clarity as to whether or not this is still true. I know that this is no easy task, considering how inexplicably mind-numbingly polarized this issue is, but all I want is confirmation that TNT is really trying to be fair and evenhanded instead of showing bias towards only one side of the issue (whichever side it may be--I want it clear that I want fairness for ALL NEOPIANS who are willing to follow the rules) A lot of things that I've seen aren't always encouraging. Public statement, please!
Response on 8:16 PM January 13th: Thank you for reaching out to us, and for taking the time to share your experience. We truly appreciate you bringing this to our attention. Your report has been forwarded to the appropriate team for review, and we’ll make sure it receives the consideration it deserves.
(ticket continued January 29th)
(ticket continued January 29th)
January 17th, 2026 (17th of Sleeping, Y28)
Question to TNT Dom (via portal.neopets.com)
Good day TNT Dom,
Lately I've been having a lot of concerns regarding what exactly TNT means when they say "inclusion". Namely, I've seen people on the Neoboards openly celebrating a high-profile real-life murder this past September (and even posting not-so-subtle wishes for further acts of physical violence to be perpetrated against those who share the same beliefs as the victim) and after posting such things, those people, as far as I'm aware, are still able to post on the boards. Meanwhile, a couple months ago I had respectfully (and indirectly) alluded to my own religious faith, in a manner that is compliant with the current site rules as stated in last July's FAQs, and was dealt a 48-hour silencing for it.
Long story short, I am concerned that there is blatant bias regarding moderation policy, that those who have glorified political assassinations got off easy purely because they identify with or are public supporters of the trans ideology, and that I was punished overly harshly despite following the rules to the best of my ability, simply because I am known to not agree with said ideology.
Do not misunderstand: I make a point not to hate anyone, and I believe that nobody should ever be excluded from Neopets because of their beliefs or what they nominally are, whatever that may be. However, for a site that claims that "everyone is welcome", I want to make sure that such is a sincere statement. Those who follow the rules should never have anything to fear when using the boards, and those who repeatedly defy the rules should be dealt with in an appropriate manner, in all cases with zero regard to the beliefs of the individuals in question.
I also find the "ban the transphobes" boards threatening, because even after attempts on my part to have people define what they mean when they even use that word, which attempts were met with deflections and accusations of "hatred", there is no evidence that I have seen that they are referring to banning people for bullying or other unacceptable behaviors, but instead it really does seem that they are calling on people to be banned simply for being known to have different beliefs that they do, regardless of how such people (which includes me) treat their fellows. And it is especially frustrating when I am accused of "violence" and "hate" simply for implying (I don't think I ever did flat out explicitly say so on the boards) that I do not personally agree with certain lifestyle choices by the same people who have cheered--going to *Neopets* of all places to do so--a man being killed in front of his two very young children, simply because of the beliefs he held, despite him being known for encouraging civil, non-violent debate.
Further, I worry about perception by other new users, especially if word of certain goings-on spreads to wider audiences. I myself had just joined Neopets only eight and a half months ago, and if I had known about what goes on in Board 55 beforehand I would not have ever ventured into that section, but instead would have used the other board sections, MOST of which have been less toxic (though now I don't even so much as lurk the boards at all anymore). The title "General Neopets Discussion" is remarkably misleading, and I am quite sure that if it weren't for that I would not be having the concerns I have today, because I would have known to stay away. In fact, the only reason I'm still here on Neopets is because I love my Usul, SadKingOttsDaughter, dearly, and have loved the entire general style of this site since day one and I do desperately want to see it thrive as I've heard it had before!
What I am asking for is for you to please put out a public statement condemning threatening and bullying behavior of all kinds and all sources, and to affirm and clarify your inclusion policies, that EVERYONE is and should be welcome in Neopia, and that Neopians should be judged ONLY by their behaviors, not their beliefs. And please make sure that key words such as "violence" and "hate" are clearly and unambiguously defined.
Long Live Neopia!
~gumbasian_usul27
Lately I've been having a lot of concerns regarding what exactly TNT means when they say "inclusion". Namely, I've seen people on the Neoboards openly celebrating a high-profile real-life murder this past September (and even posting not-so-subtle wishes for further acts of physical violence to be perpetrated against those who share the same beliefs as the victim) and after posting such things, those people, as far as I'm aware, are still able to post on the boards. Meanwhile, a couple months ago I had respectfully (and indirectly) alluded to my own religious faith, in a manner that is compliant with the current site rules as stated in last July's FAQs, and was dealt a 48-hour silencing for it.
Long story short, I am concerned that there is blatant bias regarding moderation policy, that those who have glorified political assassinations got off easy purely because they identify with or are public supporters of the trans ideology, and that I was punished overly harshly despite following the rules to the best of my ability, simply because I am known to not agree with said ideology.
Do not misunderstand: I make a point not to hate anyone, and I believe that nobody should ever be excluded from Neopets because of their beliefs or what they nominally are, whatever that may be. However, for a site that claims that "everyone is welcome", I want to make sure that such is a sincere statement. Those who follow the rules should never have anything to fear when using the boards, and those who repeatedly defy the rules should be dealt with in an appropriate manner, in all cases with zero regard to the beliefs of the individuals in question.
I also find the "ban the transphobes" boards threatening, because even after attempts on my part to have people define what they mean when they even use that word, which attempts were met with deflections and accusations of "hatred", there is no evidence that I have seen that they are referring to banning people for bullying or other unacceptable behaviors, but instead it really does seem that they are calling on people to be banned simply for being known to have different beliefs that they do, regardless of how such people (which includes me) treat their fellows. And it is especially frustrating when I am accused of "violence" and "hate" simply for implying (I don't think I ever did flat out explicitly say so on the boards) that I do not personally agree with certain lifestyle choices by the same people who have cheered--going to *Neopets* of all places to do so--a man being killed in front of his two very young children, simply because of the beliefs he held, despite him being known for encouraging civil, non-violent debate.
Further, I worry about perception by other new users, especially if word of certain goings-on spreads to wider audiences. I myself had just joined Neopets only eight and a half months ago, and if I had known about what goes on in Board 55 beforehand I would not have ever ventured into that section, but instead would have used the other board sections, MOST of which have been less toxic (though now I don't even so much as lurk the boards at all anymore). The title "General Neopets Discussion" is remarkably misleading, and I am quite sure that if it weren't for that I would not be having the concerns I have today, because I would have known to stay away. In fact, the only reason I'm still here on Neopets is because I love my Usul, SadKingOttsDaughter, dearly, and have loved the entire general style of this site since day one and I do desperately want to see it thrive as I've heard it had before!
What I am asking for is for you to please put out a public statement condemning threatening and bullying behavior of all kinds and all sources, and to affirm and clarify your inclusion policies, that EVERYONE is and should be welcome in Neopia, and that Neopians should be judged ONLY by their behaviors, not their beliefs. And please make sure that key words such as "violence" and "hate" are clearly and unambiguously defined.
Long Live Neopia!
~gumbasian_usul27
January 29th, 2026 (29th of Sleeping, Y28)
Zendesk ticket #324594: Re: [World of Neopets] Re: Please address my concerns (continued from January 13th)
2:31 AM
I just want to have reasons to believe that TNT is trying to be fair and non-biased, and not actively engaging in viewpoint discrimination without any regard to Neopians' actual behavior towards one another.
I am still fuming over certain users' behaviors on Sept 10th, how along with everything else they went so far as to purposefully bypass the profanity filters on at least two occasions that day, as if to rub in the faces of the rest of us that they are, as it seems, essentially untouchable, all because of the titles that they use for themselves, while I, a couple months later, was severely punished despite following the rules as they are currently posted, and doing my best to treat others with respect, even when we may disagree.
Some closure would be really nice. Not just for me, but for all Neopians who are wondering whether they are truly welcome here.
I just want to have reasons to believe that TNT is trying to be fair and non-biased, and not actively engaging in viewpoint discrimination without any regard to Neopians' actual behavior towards one another.
I am still fuming over certain users' behaviors on Sept 10th, how along with everything else they went so far as to purposefully bypass the profanity filters on at least two occasions that day, as if to rub in the faces of the rest of us that they are, as it seems, essentially untouchable, all because of the titles that they use for themselves, while I, a couple months later, was severely punished despite following the rules as they are currently posted, and doing my best to treat others with respect, even when we may disagree.
Some closure would be really nice. Not just for me, but for all Neopians who are wondering whether they are truly welcome here.
Response on 4:23 AM January 29th: We're truly sorry for any negativity you've experienced while interacting on our site. We wanted to let you know that the block function has been updated and can now be applied to Neoboards. We hope this improvement helps you feel safer and more comfortable while interacting on the site. Your safety is our priority, and we’re committed to making your experience as enjoyable as possible. You can read more about this update here: Blocking Feature
5:54 AM
THANK YOU!!! While this isn't quite what I've been wanting, I will certainly try to make it work. I'd been wanting to go along not having anyone in my own block list, since most of those who have been making my time on Neo unpleasant by unfairly accusing me of hatred had already blocked me, but well I suppose there's no harm in keeping myself extra safe (won't bother with those who I know have already blocked me though). I'm sure that there are and will be lurkers on both sides--who block no one and are blocked by no one--to watch the boards, and while I am thankful for such people I do not have the mental strength to be one of them myself XD
I do still worry about what this means for future Neopians, but I'm sure that things can be worked out somehow in that arena.
When announcing the update though, PLEASE do include in it that Neopets is for EVERYBODY, and that bullying and threatening (including in the third person) shall not be acceptable no matter which direction it goes in, and that nobody should ever have to feel unwelcome because of their beliefs.
Also, one more thing, is there a way to make it so that on the boards, where a post is hidden (either due to blocking or to a post being removed due to moderator action) that there be a double-line separator where the post would be instead of the regular single line? I think it'd be really useful in being able to follow Neoboard conversations a bit better.
Again, thank you so much, and long live Neopia!
-gumbasian_usul27
PS: I had actually opened up Jellyneo and saw the update on it mere minutes before your last reply. This January seems to be a month of good timing for me ^-^
THANK YOU!!! While this isn't quite what I've been wanting, I will certainly try to make it work. I'd been wanting to go along not having anyone in my own block list, since most of those who have been making my time on Neo unpleasant by unfairly accusing me of hatred had already blocked me, but well I suppose there's no harm in keeping myself extra safe (won't bother with those who I know have already blocked me though). I'm sure that there are and will be lurkers on both sides--who block no one and are blocked by no one--to watch the boards, and while I am thankful for such people I do not have the mental strength to be one of them myself XD
I do still worry about what this means for future Neopians, but I'm sure that things can be worked out somehow in that arena.
When announcing the update though, PLEASE do include in it that Neopets is for EVERYBODY, and that bullying and threatening (including in the third person) shall not be acceptable no matter which direction it goes in, and that nobody should ever have to feel unwelcome because of their beliefs.
Also, one more thing, is there a way to make it so that on the boards, where a post is hidden (either due to blocking or to a post being removed due to moderator action) that there be a double-line separator where the post would be instead of the regular single line? I think it'd be really useful in being able to follow Neoboard conversations a bit better.
Again, thank you so much, and long live Neopia!
-gumbasian_usul27
PS: I had actually opened up Jellyneo and saw the update on it mere minutes before your last reply. This January seems to be a month of good timing for me ^-^
Response on 12:06 AM February 3rd: Firstly, I'm sorry for the delay in my response. Hope February is good to you too!
(ticket continued February 3rd)
(ticket continued February 3rd)
February 3rd, 2026 (3rd of Awakening, Y28)
Zendesk ticket #324594: Re: [World of Neopets] Re: Please address my concerns (continued from January 29th)
12:35 AM
I do still have massive concerns regarding impartiality (or lack thereof) in moderation's actions.
Today I started a topic on Board 7, as a plea to TNT to remove the posts with profanity that I had reported days ago yet are still there, and also to consider misusing God's name as a form of profanity as well, and while I wasn't expecting the hostility from other users that I got, I did expect those users to get moderated due to their hostility and open contempt against me as a religious person.
I may have let the rage take the wheel at that ONE point in the conversation, but at the heart of my argument in the post flagged in the official warning is comparing my wishes that people use the Lord's name respectfully to how others wish people use certain pronouns in a certain way. It was not intended to be an attack. I want ALL people to not worry about them or their beliefs being disrespected on Neopets. Attached are all my posts that I'd made in it. Note my efforts to try to compromise as best I could.
Ultimately though, considering the fact that I received a warning for making that comparison, while it appears that unnamedgraves and namelesskangaroo were not, despite their posts not only showing indubitable contempt and disrespect towards me, but also expressly and pointedly doing the very thing that I made the topic to plea that people not do (a serious form of harassment)...
...this was a crossing of the line for me. I have no plans to leave permanently, but after I find some temporary caretakers for my directory-hosting Neopets, I intend to take a hiatus from the site until I can once again believe that TNT intends to be fairhanded, that they will not engage in anti-religious bias, and that Neopets will still be able to worthily be called a family-friendly site. Because it is now clear that it is not.
Deciding to go on hiatus is just as upsetting to me just as the events that led me to this decision, and I do truly hope things will change for the better soon. But it is considerably hard to feel safe in an environment policed by people who are quite apparently openly biased and that engage in obvious selective enforcement of the posted rules.
I do still have massive concerns regarding impartiality (or lack thereof) in moderation's actions.
Today I started a topic on Board 7, as a plea to TNT to remove the posts with profanity that I had reported days ago yet are still there, and also to consider misusing God's name as a form of profanity as well, and while I wasn't expecting the hostility from other users that I got, I did expect those users to get moderated due to their hostility and open contempt against me as a religious person.
I may have let the rage take the wheel at that ONE point in the conversation, but at the heart of my argument in the post flagged in the official warning is comparing my wishes that people use the Lord's name respectfully to how others wish people use certain pronouns in a certain way. It was not intended to be an attack. I want ALL people to not worry about them or their beliefs being disrespected on Neopets. Attached are all my posts that I'd made in it. Note my efforts to try to compromise as best I could.
Ultimately though, considering the fact that I received a warning for making that comparison, while it appears that unnamedgraves and namelesskangaroo were not, despite their posts not only showing indubitable contempt and disrespect towards me, but also expressly and pointedly doing the very thing that I made the topic to plea that people not do (a serious form of harassment)...
...this was a crossing of the line for me. I have no plans to leave permanently, but after I find some temporary caretakers for my directory-hosting Neopets, I intend to take a hiatus from the site until I can once again believe that TNT intends to be fairhanded, that they will not engage in anti-religious bias, and that Neopets will still be able to worthily be called a family-friendly site. Because it is now clear that it is not.
Deciding to go on hiatus is just as upsetting to me just as the events that led me to this decision, and I do truly hope things will change for the better soon. But it is considerably hard to feel safe in an environment policed by people who are quite apparently openly biased and that engage in obvious selective enforcement of the posted rules.
Response on 1:27 AM February 4th: Thank you for your report! Our team will review the information you've provided as soon as possible. While we may not be able to share the outcome of our investigation due to privacy reasons, please know that we take all reports seriously and act in accordance with our policies. Sometimes, actions taken may not be visible to the public. As a reminder, all reports should be made honestly and in good faith. False or misleading reports can result in disciplinary action. We’ll go ahead and close this ticket now as no further action is needed on your end. We truly appreciate your help to keep Neopia safe!
February 13th, 2026 (13th of Awakening, Y28)
Zendesk ticket #327360: I am greatly concerned that there is blatant anti-religious bias in TNT's moderation force
10:17 AM
(Please read this ticket carefully and please do what you can to ensure that my concerns and fears are addressed instead of manifested as they have been recently. It is not my most concise work but I have thought long and hard about much of this and while I spent work last night mentally gathering my thoughts, and just now scribing them down all in one sitting, I am satisfied that I have covered most if not all of the more important points that have been on my mind)
First things first, I have been on hiatus as of February 7th and it is absolutely not a decision I have taken lightly. And while I don't like being forceful, after all that has happened all within these my only nine months on this site, I need explanations so that I can decide whether my faith in TNT has been hitherto justified.
*** I want to be able to have reason again to be confident enough to renew my support for this amazing website, and the response to this ticket will very likely determine whether that day will come anytime soon. ***
In the latest instance of apparent bias, on February 3rd, I was expressing frustration on the Site Events board over the fact that profane Neoboard posts that I had reported days earlier (including one in the topic title on a currently very inactive board section) had not been taken down, despite Neopets being marketed as a family-friendly site. While there is still much controversy regarding the issue of discussions of gender ideology, is it not still widely accepted that swearing is not something that people should expose to other people's children? Emphasis on OTHER PEOPLE'S children, for while some may not have issue with these things, the fact is that they do not have any rights or authorities over another child's parents.
In that topic, I mentioned my wish for TNT to include the irreverent usage of God's name in the scope of what they define as profanity, for there are many, including myself, that consider such misuse more offensive even than the "big F". I also later added a comparative example of a couple words that in Britain are considered strong swears but not in the United States where I reside, and that I do not use such words outside of their proper context out of respect to Neopians from the UK, who I know use the site.
Almost immediately I was bombarded with contemptuous and mocking replies that plainly espouse anti-religious sentiment with little to no sign of due restraint or respect considering that they are after all communicating with a fellow Neopian on a public forum. One user, who is trans, posted "i don't have to follow your personal rules for speaking". I admit I was considerably hot under the collar at the time, as happens when I am mocked for expressing (or even alluding to) my beliefs, especially when I am not expecting it, which I truly, honestly did not, especially not to that extreme degree. I then sent an *are you absolutely sure you want to go there* post, which was quickly brushed off, so I then posted "If you don't have any interest in respecting my views on the usage of the Lord's name, why then would you expect others to respect your views on the usage of pronouns?"
This was not meant as an attack towards anyone. I have not ever "misgendered" on the boards or anything of the sort that is stated to be against the rules. My post points out that respecting others' beliefs should go both ways, albeit not written as calmly as it could've been (and I had by the way said something very similar to it in my first Zendesk ticket back in May). I think my point and purpose would've come through more clearly had I used "should" instead of "would". It is also worth noting that an understanding was soon reached with that user on that topic; very few things make my soul happier than when common ground is found between me and one who believes so differently than I, because it is one more instance in an already growing list of proof that such things are indeed possible. (I do still have MHTML files saves of the first three pages of that topic before it was removed in case you do not so you can see the full context, if you want or need to)
The point that I am getting to though is, considering the wording of the warning dealt against me, and that those who actually harassed me and mocked my faith did not seem to be punished at all (not to mention the fact that the profane posts were even then STILL THERE), it seems to send the message that I was punished for possessing the beliefs that I do, not for the way I treat others. Do trans users ever get accused of "harassment veiled as political views" or "attempts to recruit" for coercing others to follow their "personal rules for speaking", often with rhetoric that, given the current political climate and recent news trends, can easily be construed as threatening of physical violence? In the case of September 10th, when they celebrated a man being murdered because he had political beliefs that were different than theirs (even though nothing of what he ever said could ever legitimately justify such a response) it doesn't take much of a stretch at all to find what they said purely and legitimately threatening, whether or not the moderators had been following national news up-to-the-minute at the time. But all those user accounts I reported that day are still active.
I cannot continue to ignore the signs of unjust and discriminatory special treatment, where those who happen to be trans or trans-allied celebrate murder and even encourage further physical violence in a way that is not very subtle ("let's thoughts and prayers the rest of his ilk." -witchpwnfulness) and are not frozen, but those who do so much as show any sort of sign that they do not agree with the trans movement in any part are given a full official warning with no regard to how they actually treat others (a warning at the least, that is; I haven't forgotten about receiving a 48-hour silencing for respectfully alluding to my religion while expressly attacking no one, which has been perfectly compliant with the rules since four months earlier). If, upon reversing the roles, the outcomes are not the same, then that is bias at the hand of the moderators, plain and simple. Not treating the following of alternative lifestyles the same as the following of any other political and/or religious views does little but open wide the gates of unfair treatment and unchecked tyranny. It's one thing to make sure that groups that have not always had the same visiblility as others have visibility now, but I see no real justice in unconditionally elevating any one group at the expense of everyone else (unless "rule-followers" counts as a demographic of course)
I don't have any problems whatsoever with people who are trans being on Neopets, provided that they follow the same rules and are held to the same standards as everybody else, and the same applies to ABSOLUTELY EVERYBODY. I would guess that TNT is hesitant to freeze prominent trans users, probably out of fear of backlash, but the result of that hesitation is wild unaccountability and an extremely hostile environment to anybody who in any way does not perfectly toe the line of their demands to conform to their worldview because they have essentially been given the message from TNT that they can do whatever they want and not face any real or lasting consequences for it. I cannot see Neopets growing and thriving very much at all with this reality looming over it, at least not in a way that is welcoming to ALL people willing to follow the rules. One set of standards MUST APPLY TO EVERYBODY EQUALLY. It should be okay to state or imply what you are. It should be okay to simply state or imply that you do not believe the same way that someone else does. It should NOT be okay to mock or disparage another's beliefs or anything else important to that person. And it should never, NEVER be seen even remotely as acceptable by any means whatsoever to wish physical harm on someone or to celebrate physical harm coming to them, even in jest. It doesn't matter at all if the person believes differently. Neopets is--or at least SHOULD BE--for everybody. With that and with what Neopets IS at its core both in mind, there is no reason to allow the disparagement (or worse) of political, etc figures (especially current and recent ones) or the disparagement of any sort of political or religious affiliation or lifestyles or any of that. Neopets isn't a political site, neither for both sides to contentiously debate each other nor for one single side to strategize against the other.
As a hypothetical situation, say two people who voted for the same person were to each make a post. One post says "I didn't vote for So-and-So". The other says "So-and-So is a despicable human being and should die". What is said in the place of "So-and-So" should have absolutely no bearing at all on the decision of which of the two posts a moderator should remove. Fair and just moderation would remove the second in any case at all, because there should be absolutely zero tolerance for any sort of promotion of real-life physical violence, even if the moderator doesn't care for "So-and-So" either.
On May 1st, 2025, as I was taking my first looks around this website a few hours or so before I joined, there were two things in particular that served to instantly endear it to me more than anything else: 1.) the default Usul Petpage via defaultpetpage.fun (Usuls are truly my spirit animal ^-^), and 2.) portal.neopets.com/our-team where it says "In Neopets, you are a Neopian, plain and simple." I loved the idea of people of all persuasions and walks of life being united together by the expansive something-for-everyone style that Neopets offers, and I love this website very, VERY dearly, and I've strived to treat my fellow Neopians with as much respect as I am able to, despite the often heated differences between us, but feeling like despite all that I'm being treated by TNT as a second-class Neopian all because of the beliefs I happen to possess, in such stark direct contrast to the statements on that page (at least if understood to use the words' ACTUAL meanings) is nothing short of absolutely devastating.
One can not reputably say that something is for everyone and then proceed to take actions that make people feel unwelcome simply because of which side they're on of what is currently a SUPREMELY DIVIDED AND HEATED ISSUE. Either all who strive to follow the rules are welcome, or they aren't. Either TNT still intends for Neopets to remain family-friendly, or they don't. Whichever one it is, it should be clearly visible to any who are thinking about joining, so that they need not learn the truth the hard way and experience the heartbreak after having had the time to let the wonders of this site take firm root in their hearts.
It is plain and clear that Neopets does indeed attract people of all walks of life, of all persuasions, and with that TNT has a huge opportunity here. An opportunity to use Neopets to bring all its users together, unified over our love for Neopets, rather than what it feels like now, with the Neoboards filled with gluttons of negativity and activists berating and threatening and trying to chase off any who are of a different persuasion than they. Please, I BEG OF YOU, take this opportunity and make Neopets even greater than it has ever been, even an example for all the world of how different people can get along DESPITE the seemingly great differences between them. Because in Neopets, we are Neopians, plain and simple. Period. Let our Neopets bring us all together.
Because what I'm asking for is not just for me. Not even close to being just for me, or even just for my fellow religious Neopians. As I said, the same standards should apply to everyone. Once again, I ask that you please release a public statement regarding the toxic behaviors perpetrated in the Neoboards, that are nakedly exclusionary but not in the way that many insist. Perhaps a statement that exhaustively clarifies your inclusion policies, and preferably one that also affirms that everybody, ABSOLUTELY every single human being, can and should be welcome in Neopia dependent on nothing but that they follow the rules and treat their fellows with respect. Even the ones with whom they have disagreements. And that includes people accepting the fact that those who don't agree with them on certain things are welcome too, and are no more or less valid citizens of Neopia than they. And that this all goes both ways, without exception.
Alternatively, if this ticket's response should tragically be that my suspicions are true, and that inclusion in Neopets is conditional of being of one certain political/ideological alignment, then such should be plainly and *publicly* stated. If I truly am not welcome in Neopia, I will be disappointed for certain, but why hang around if I am not wanted? I admit, sometimes I question what is *really* meant in the official rules page as last updated on May 7th when it says "religious intolerance". I'd first read it to mean that intolerance towards those of any religious affiliation is against the rules, which if that is the correct interpretation, then I am behind that 100%! But more and more lately, I worry that it is really meant to be read as saying that merely *being* religious is against the rules, that choosing not to embrace other people's personal lifestyles is somehow considered "intolerant" towards an officially favored class ("favored classes" being a concept that absolutely should never exist on Neopets!!!)
Please, I implore you with all my being, PLEASE take this chance to prove my suspicions wrong, or at least to start to correct course if not. I love Neopets. I love my Neopets. I want to have the opportunity to see this site grow, and with it hopefully see more ways to interact with my Neopets come to be (because for me Neopets is about my Neopets) and I want to be able to be free to use the boards and both to not get bogged down by all the negativity spouted against the site (some things just need patience, right?) and to not have to worry about TNT itself unfairly and harshly targeting me while showing preferential treatment to others wholly on the basis of the beliefs known or even hinted to be possessed. I've already expressed my fear of being sacrificed as an appeasement, despite my actual behavior. Please ensure that this will not be allowed to happen so long as I continue to treat others with respect.
Whenever I see a clock say 11:11, my go-to wish is ALWAYS a free and fair Neopia for EVERYBODY.
Thank you so much for your time, and I assure you I'd much rather end up being wrong and briefly embarassed than be right and... I can't stand even the thought of ever losing my beloved Usul SadKingOttsDaughter and as bad as I feel having spent almost a week now since logging in and pampering her as I'd done every single day from her creation until making the hard decision to go on hiatus, I want to make completely certain that I can feel good about what I am supporting before I return to doing so so that I can still be a part of Neopia's journey to exceptional greatness! (but not great in exceptions)
As I have always said and always will, Long Live Neopia!
-gumbasian_usul27
Relevant files: (not currently attached to any ticket) <profan1.mhtml> <profan2.mhtml> <profan3.mhtml>
(Please read this ticket carefully and please do what you can to ensure that my concerns and fears are addressed instead of manifested as they have been recently. It is not my most concise work but I have thought long and hard about much of this and while I spent work last night mentally gathering my thoughts, and just now scribing them down all in one sitting, I am satisfied that I have covered most if not all of the more important points that have been on my mind)
First things first, I have been on hiatus as of February 7th and it is absolutely not a decision I have taken lightly. And while I don't like being forceful, after all that has happened all within these my only nine months on this site, I need explanations so that I can decide whether my faith in TNT has been hitherto justified.
*** I want to be able to have reason again to be confident enough to renew my support for this amazing website, and the response to this ticket will very likely determine whether that day will come anytime soon. ***
In the latest instance of apparent bias, on February 3rd, I was expressing frustration on the Site Events board over the fact that profane Neoboard posts that I had reported days earlier (including one in the topic title on a currently very inactive board section) had not been taken down, despite Neopets being marketed as a family-friendly site. While there is still much controversy regarding the issue of discussions of gender ideology, is it not still widely accepted that swearing is not something that people should expose to other people's children? Emphasis on OTHER PEOPLE'S children, for while some may not have issue with these things, the fact is that they do not have any rights or authorities over another child's parents.
In that topic, I mentioned my wish for TNT to include the irreverent usage of God's name in the scope of what they define as profanity, for there are many, including myself, that consider such misuse more offensive even than the "big F". I also later added a comparative example of a couple words that in Britain are considered strong swears but not in the United States where I reside, and that I do not use such words outside of their proper context out of respect to Neopians from the UK, who I know use the site.
Almost immediately I was bombarded with contemptuous and mocking replies that plainly espouse anti-religious sentiment with little to no sign of due restraint or respect considering that they are after all communicating with a fellow Neopian on a public forum. One user, who is trans, posted "i don't have to follow your personal rules for speaking". I admit I was considerably hot under the collar at the time, as happens when I am mocked for expressing (or even alluding to) my beliefs, especially when I am not expecting it, which I truly, honestly did not, especially not to that extreme degree. I then sent an *are you absolutely sure you want to go there* post, which was quickly brushed off, so I then posted "If you don't have any interest in respecting my views on the usage of the Lord's name, why then would you expect others to respect your views on the usage of pronouns?"
This was not meant as an attack towards anyone. I have not ever "misgendered" on the boards or anything of the sort that is stated to be against the rules. My post points out that respecting others' beliefs should go both ways, albeit not written as calmly as it could've been (and I had by the way said something very similar to it in my first Zendesk ticket back in May). I think my point and purpose would've come through more clearly had I used "should" instead of "would". It is also worth noting that an understanding was soon reached with that user on that topic; very few things make my soul happier than when common ground is found between me and one who believes so differently than I, because it is one more instance in an already growing list of proof that such things are indeed possible. (I do still have MHTML files saves of the first three pages of that topic before it was removed in case you do not so you can see the full context, if you want or need to)
The point that I am getting to though is, considering the wording of the warning dealt against me, and that those who actually harassed me and mocked my faith did not seem to be punished at all (not to mention the fact that the profane posts were even then STILL THERE), it seems to send the message that I was punished for possessing the beliefs that I do, not for the way I treat others. Do trans users ever get accused of "harassment veiled as political views" or "attempts to recruit" for coercing others to follow their "personal rules for speaking", often with rhetoric that, given the current political climate and recent news trends, can easily be construed as threatening of physical violence? In the case of September 10th, when they celebrated a man being murdered because he had political beliefs that were different than theirs (even though nothing of what he ever said could ever legitimately justify such a response) it doesn't take much of a stretch at all to find what they said purely and legitimately threatening, whether or not the moderators had been following national news up-to-the-minute at the time. But all those user accounts I reported that day are still active.
I cannot continue to ignore the signs of unjust and discriminatory special treatment, where those who happen to be trans or trans-allied celebrate murder and even encourage further physical violence in a way that is not very subtle ("let's thoughts and prayers the rest of his ilk." -witchpwnfulness) and are not frozen, but those who do so much as show any sort of sign that they do not agree with the trans movement in any part are given a full official warning with no regard to how they actually treat others (a warning at the least, that is; I haven't forgotten about receiving a 48-hour silencing for respectfully alluding to my religion while expressly attacking no one, which has been perfectly compliant with the rules since four months earlier). If, upon reversing the roles, the outcomes are not the same, then that is bias at the hand of the moderators, plain and simple. Not treating the following of alternative lifestyles the same as the following of any other political and/or religious views does little but open wide the gates of unfair treatment and unchecked tyranny. It's one thing to make sure that groups that have not always had the same visiblility as others have visibility now, but I see no real justice in unconditionally elevating any one group at the expense of everyone else (unless "rule-followers" counts as a demographic of course)
I don't have any problems whatsoever with people who are trans being on Neopets, provided that they follow the same rules and are held to the same standards as everybody else, and the same applies to ABSOLUTELY EVERYBODY. I would guess that TNT is hesitant to freeze prominent trans users, probably out of fear of backlash, but the result of that hesitation is wild unaccountability and an extremely hostile environment to anybody who in any way does not perfectly toe the line of their demands to conform to their worldview because they have essentially been given the message from TNT that they can do whatever they want and not face any real or lasting consequences for it. I cannot see Neopets growing and thriving very much at all with this reality looming over it, at least not in a way that is welcoming to ALL people willing to follow the rules. One set of standards MUST APPLY TO EVERYBODY EQUALLY. It should be okay to state or imply what you are. It should be okay to simply state or imply that you do not believe the same way that someone else does. It should NOT be okay to mock or disparage another's beliefs or anything else important to that person. And it should never, NEVER be seen even remotely as acceptable by any means whatsoever to wish physical harm on someone or to celebrate physical harm coming to them, even in jest. It doesn't matter at all if the person believes differently. Neopets is--or at least SHOULD BE--for everybody. With that and with what Neopets IS at its core both in mind, there is no reason to allow the disparagement (or worse) of political, etc figures (especially current and recent ones) or the disparagement of any sort of political or religious affiliation or lifestyles or any of that. Neopets isn't a political site, neither for both sides to contentiously debate each other nor for one single side to strategize against the other.
As a hypothetical situation, say two people who voted for the same person were to each make a post. One post says "I didn't vote for So-and-So". The other says "So-and-So is a despicable human being and should die". What is said in the place of "So-and-So" should have absolutely no bearing at all on the decision of which of the two posts a moderator should remove. Fair and just moderation would remove the second in any case at all, because there should be absolutely zero tolerance for any sort of promotion of real-life physical violence, even if the moderator doesn't care for "So-and-So" either.
On May 1st, 2025, as I was taking my first looks around this website a few hours or so before I joined, there were two things in particular that served to instantly endear it to me more than anything else: 1.) the default Usul Petpage via defaultpetpage.fun (Usuls are truly my spirit animal ^-^), and 2.) portal.neopets.com/our-team where it says "In Neopets, you are a Neopian, plain and simple." I loved the idea of people of all persuasions and walks of life being united together by the expansive something-for-everyone style that Neopets offers, and I love this website very, VERY dearly, and I've strived to treat my fellow Neopians with as much respect as I am able to, despite the often heated differences between us, but feeling like despite all that I'm being treated by TNT as a second-class Neopian all because of the beliefs I happen to possess, in such stark direct contrast to the statements on that page (at least if understood to use the words' ACTUAL meanings) is nothing short of absolutely devastating.
One can not reputably say that something is for everyone and then proceed to take actions that make people feel unwelcome simply because of which side they're on of what is currently a SUPREMELY DIVIDED AND HEATED ISSUE. Either all who strive to follow the rules are welcome, or they aren't. Either TNT still intends for Neopets to remain family-friendly, or they don't. Whichever one it is, it should be clearly visible to any who are thinking about joining, so that they need not learn the truth the hard way and experience the heartbreak after having had the time to let the wonders of this site take firm root in their hearts.
It is plain and clear that Neopets does indeed attract people of all walks of life, of all persuasions, and with that TNT has a huge opportunity here. An opportunity to use Neopets to bring all its users together, unified over our love for Neopets, rather than what it feels like now, with the Neoboards filled with gluttons of negativity and activists berating and threatening and trying to chase off any who are of a different persuasion than they. Please, I BEG OF YOU, take this opportunity and make Neopets even greater than it has ever been, even an example for all the world of how different people can get along DESPITE the seemingly great differences between them. Because in Neopets, we are Neopians, plain and simple. Period. Let our Neopets bring us all together.
Because what I'm asking for is not just for me. Not even close to being just for me, or even just for my fellow religious Neopians. As I said, the same standards should apply to everyone. Once again, I ask that you please release a public statement regarding the toxic behaviors perpetrated in the Neoboards, that are nakedly exclusionary but not in the way that many insist. Perhaps a statement that exhaustively clarifies your inclusion policies, and preferably one that also affirms that everybody, ABSOLUTELY every single human being, can and should be welcome in Neopia dependent on nothing but that they follow the rules and treat their fellows with respect. Even the ones with whom they have disagreements. And that includes people accepting the fact that those who don't agree with them on certain things are welcome too, and are no more or less valid citizens of Neopia than they. And that this all goes both ways, without exception.
Alternatively, if this ticket's response should tragically be that my suspicions are true, and that inclusion in Neopets is conditional of being of one certain political/ideological alignment, then such should be plainly and *publicly* stated. If I truly am not welcome in Neopia, I will be disappointed for certain, but why hang around if I am not wanted? I admit, sometimes I question what is *really* meant in the official rules page as last updated on May 7th when it says "religious intolerance". I'd first read it to mean that intolerance towards those of any religious affiliation is against the rules, which if that is the correct interpretation, then I am behind that 100%! But more and more lately, I worry that it is really meant to be read as saying that merely *being* religious is against the rules, that choosing not to embrace other people's personal lifestyles is somehow considered "intolerant" towards an officially favored class ("favored classes" being a concept that absolutely should never exist on Neopets!!!)
Please, I implore you with all my being, PLEASE take this chance to prove my suspicions wrong, or at least to start to correct course if not. I love Neopets. I love my Neopets. I want to have the opportunity to see this site grow, and with it hopefully see more ways to interact with my Neopets come to be (because for me Neopets is about my Neopets) and I want to be able to be free to use the boards and both to not get bogged down by all the negativity spouted against the site (some things just need patience, right?) and to not have to worry about TNT itself unfairly and harshly targeting me while showing preferential treatment to others wholly on the basis of the beliefs known or even hinted to be possessed. I've already expressed my fear of being sacrificed as an appeasement, despite my actual behavior. Please ensure that this will not be allowed to happen so long as I continue to treat others with respect.
Whenever I see a clock say 11:11, my go-to wish is ALWAYS a free and fair Neopia for EVERYBODY.
Thank you so much for your time, and I assure you I'd much rather end up being wrong and briefly embarassed than be right and... I can't stand even the thought of ever losing my beloved Usul SadKingOttsDaughter and as bad as I feel having spent almost a week now since logging in and pampering her as I'd done every single day from her creation until making the hard decision to go on hiatus, I want to make completely certain that I can feel good about what I am supporting before I return to doing so so that I can still be a part of Neopia's journey to exceptional greatness! (but not great in exceptions)
As I have always said and always will, Long Live Neopia!
-gumbasian_usul27
Relevant files: (not currently attached to any ticket) <profan1.mhtml> <profan2.mhtml> <profan3.mhtml>
Response on 8:55 PM February 24th: Thank you so much for taking the time to share your thoughts with us! We truly appreciate hearing from our players, and your feedback really matters. We’ve passed your message along to the right team so it can be reviewed and considered. Since this is feedback rather than something we can directly act on, we’ll be closing this ticket but please know your input helps us make Neopets better for everyone. Thanks again for letting us know, and we hope you continue to enjoy Neopets!
(ticket continued February 24th)
(ticket continued February 24th)
February 24th, 2026 (24th of Awakening, Y28)
Follow-up to Zendesk ticket #327360: I am greatly concerned that there is blatant anti-religious bias in TNT's moderation force (continued from February 13th)
9:05 PM
All I want is a confirmation as to whether I am truly welcome in Neopia or if I will continue to be unfairly targeted due to my beliefs rather than my behaviors
Can there please be a public statement/announcement made that clarifies your inclusion policies, stating that NOBODY should get a free pass due to their beliefs or who or what they are, and that NOBODY should be unfairly targeted by moderation due to their beliefs or who or what they are, but that the only thing that should matter is how Neopians treat their fellows. Calling on people to be banned (or even killed) due to their beliefs should never EVER be tolerated and I am extremely concerned that TNT is not treating this as seriously as they should.
It all goes both ways too. Equality is equal treatment of all. Period. No sides, no special treatment. I just want people to accept the fact that those who believe different from them enjoy this site as well. Neopets is for Neopets, not partisan activism of ANY form.
I want to continue enjoying Neopets, but I also want to know if I can in good conscience do so.
All I want is a confirmation as to whether I am truly welcome in Neopia or if I will continue to be unfairly targeted due to my beliefs rather than my behaviors
Can there please be a public statement/announcement made that clarifies your inclusion policies, stating that NOBODY should get a free pass due to their beliefs or who or what they are, and that NOBODY should be unfairly targeted by moderation due to their beliefs or who or what they are, but that the only thing that should matter is how Neopians treat their fellows. Calling on people to be banned (or even killed) due to their beliefs should never EVER be tolerated and I am extremely concerned that TNT is not treating this as seriously as they should.
It all goes both ways too. Equality is equal treatment of all. Period. No sides, no special treatment. I just want people to accept the fact that those who believe different from them enjoy this site as well. Neopets is for Neopets, not partisan activism of ANY form.
I want to continue enjoying Neopets, but I also want to know if I can in good conscience do so.
February 26th, 2026 (26th of Awakening, Y28)
Follow-up to Zendesk ticket #327360: I am greatly concerned that there is blatant anti-religious bias in TNT's moderation force (continued from February 24th)
11:11 AM
I noticed the release of another official Neopets Announcement this morning. While I'm pleased to see explanations given for major changes that TNT makes (even though many refuse to actually read them and erroneously claim that certain themed days are "cancelled") there is an official Neopets Announcement that has still not been made that I have been asking to be made for almost half a year now.
I need TNT to publicly address the state of the Neoboards and to clarify your "inclusion" policies. I find it absolutely unacceptable that at the same time that those who are known to be trans or trans-associated are essentially given free passes to continuously discuss--sometimes in explicit detail that really shouldn't have a place in what calls itself a FAMILY-FRIENDLY site--controversial real-world subjects and threaten those who do not swear fealty to their worldviews by calling on them to be banned or even SHOT (this is not hyperbole or figurative by the way--see tickets #293230 and #304741) all apparently with no substantial punishment, people who are known to not agree with such ideologies are given ridiculously over-severe punishments for the "crime" of wanting everyone to be treated the same regardless of beliefs, etc.
I also need to know if anyone at TNT at all has read the words I wrote in ticket #309444. The fact that what had happened that led me to write that ticket had happened in the first place is bad enough, but my concerns and fears were entirely brushed off with no sign that any of what I wrote has been read. I know I'm not good at brevity, but I'm doing what I can. I don't exactly have the advantage that the activists have with whatever offsite groups they do to form mobs on command. It's not like I can easily scope out any allies on the boards, since the activists will make up literally anything to claim that what I say, whatever it may be, is somehow "dogwhistling", solely because the words come from me. But the truth is I JUST WANT EVERYONE TO BE TREATED THE SAME. What is allowed/disallowed for one should be just as allowed/disallowed for another. PERIOD.
I am SO SICK of the viewpoint discrimination that is clearly occuring. I can't ignore it anymore. I need it publicly addressed by TNT. Please. I'm trying so hard to be patient but this is a serious problem and this issue is as deeply important to me as my Neopets themselves. Don't let the activists continue their reign of fear. Their behavior is flat-out unacceptable and it should be treated as such. Free Neopia for ALL who wish to enjoy Neopets for Neopets, trans or not, "allies" or not, religious or not. Neopets is not a place to force real-world ideas onto others. We should be able to say what we are nominally, but detailed discussions of controversial subjects (it doesn't matter whether or not people say they "shouldn't be controversial"; they are whether people want them to be or not) should be confined to specific areas where people who don't want to get involved with that stuff shouldn't have to. If people have a problem with that, then they can go to those alternative sites that they always claim are "better" anyway. There's a time and place. On Neopets, people should be able to get along despite our differences.
Why cater so much to those who openly hate TNT, the Neopets site, and those of us who love the site?!
---
On another note, somewhat related due to it centering around the state of the Neoboards, I'm wondering what TNT's plans are regarding the current movement going around the world to restrict social media use for children. Australia's already enacted a full ban on all those under 16 (go Australia!), and I've heard talk among the big guys in the US government doing something similar. Neopets, at its heart, is not a social media site, but the Neoboards in their current state have ALL the toxicities that are the reason why lawmakers are doing what they are doing, so I really hope that there is a plan in place to either clean up the boards or update and fortify age-restriction measures onsite to be fully compliant with the law of each country where Neopians reside, especially since such laws are already on the books in Australia.
Again I want to stress that any questions any of you may have about me and my position, PLEASE ask away! I want to be able to open a constructive dialog and work towards making Neopia a free and fair place for everyone who is willing to play nice and fair with their fellows. Plus, I do feel that with my unique Neopian origin story (the first time I visited neopets.com was May 1st, 2025, a few hours or so before I joined) I just might have insights that could help bring in--and retain!--new users... despite my pride in my tastes being for what is good, rather than what is "popular" lol (I like what I like, but I'm sure we can both agree that the Neopets legacy does NOT deserve to die!)
Oh look it's 11:11 as I finish this ^-^ I wish for a free and fair Neopia for EVERYBODY!!!
-gumbasian_usul27
I noticed the release of another official Neopets Announcement this morning. While I'm pleased to see explanations given for major changes that TNT makes (even though many refuse to actually read them and erroneously claim that certain themed days are "cancelled") there is an official Neopets Announcement that has still not been made that I have been asking to be made for almost half a year now.
I need TNT to publicly address the state of the Neoboards and to clarify your "inclusion" policies. I find it absolutely unacceptable that at the same time that those who are known to be trans or trans-associated are essentially given free passes to continuously discuss--sometimes in explicit detail that really shouldn't have a place in what calls itself a FAMILY-FRIENDLY site--controversial real-world subjects and threaten those who do not swear fealty to their worldviews by calling on them to be banned or even SHOT (this is not hyperbole or figurative by the way--see tickets #293230 and #304741) all apparently with no substantial punishment, people who are known to not agree with such ideologies are given ridiculously over-severe punishments for the "crime" of wanting everyone to be treated the same regardless of beliefs, etc.
I also need to know if anyone at TNT at all has read the words I wrote in ticket #309444. The fact that what had happened that led me to write that ticket had happened in the first place is bad enough, but my concerns and fears were entirely brushed off with no sign that any of what I wrote has been read. I know I'm not good at brevity, but I'm doing what I can. I don't exactly have the advantage that the activists have with whatever offsite groups they do to form mobs on command. It's not like I can easily scope out any allies on the boards, since the activists will make up literally anything to claim that what I say, whatever it may be, is somehow "dogwhistling", solely because the words come from me. But the truth is I JUST WANT EVERYONE TO BE TREATED THE SAME. What is allowed/disallowed for one should be just as allowed/disallowed for another. PERIOD.
I am SO SICK of the viewpoint discrimination that is clearly occuring. I can't ignore it anymore. I need it publicly addressed by TNT. Please. I'm trying so hard to be patient but this is a serious problem and this issue is as deeply important to me as my Neopets themselves. Don't let the activists continue their reign of fear. Their behavior is flat-out unacceptable and it should be treated as such. Free Neopia for ALL who wish to enjoy Neopets for Neopets, trans or not, "allies" or not, religious or not. Neopets is not a place to force real-world ideas onto others. We should be able to say what we are nominally, but detailed discussions of controversial subjects (it doesn't matter whether or not people say they "shouldn't be controversial"; they are whether people want them to be or not) should be confined to specific areas where people who don't want to get involved with that stuff shouldn't have to. If people have a problem with that, then they can go to those alternative sites that they always claim are "better" anyway. There's a time and place. On Neopets, people should be able to get along despite our differences.
Why cater so much to those who openly hate TNT, the Neopets site, and those of us who love the site?!
---
On another note, somewhat related due to it centering around the state of the Neoboards, I'm wondering what TNT's plans are regarding the current movement going around the world to restrict social media use for children. Australia's already enacted a full ban on all those under 16 (go Australia!), and I've heard talk among the big guys in the US government doing something similar. Neopets, at its heart, is not a social media site, but the Neoboards in their current state have ALL the toxicities that are the reason why lawmakers are doing what they are doing, so I really hope that there is a plan in place to either clean up the boards or update and fortify age-restriction measures onsite to be fully compliant with the law of each country where Neopians reside, especially since such laws are already on the books in Australia.
Again I want to stress that any questions any of you may have about me and my position, PLEASE ask away! I want to be able to open a constructive dialog and work towards making Neopia a free and fair place for everyone who is willing to play nice and fair with their fellows. Plus, I do feel that with my unique Neopian origin story (the first time I visited neopets.com was May 1st, 2025, a few hours or so before I joined) I just might have insights that could help bring in--and retain!--new users... despite my pride in my tastes being for what is good, rather than what is "popular" lol (I like what I like, but I'm sure we can both agree that the Neopets legacy does NOT deserve to die!)
Oh look it's 11:11 as I finish this ^-^ I wish for a free and fair Neopia for EVERYBODY!!!
-gumbasian_usul27
Response on 8:31 PM March 4th: We truly appreciate how much you care about the game and the community. We’ve shared your feedback with the relevant team so it can be considered. We understand that seeing certain discussions on the Neoboards can sometimes feel frustrating. At the same time, Neopets is a place for everyone, and players will naturally have different opinions and ways of expressing their experiences. If you come across posts or boards you’d rather not engage with, you can use the block function to help tailor your board experience and make your time there more enjoyable. We appreciate you being part of the community.
(ticket continued March 4th)
(ticket continued March 4th)
March 4th, 2026 (4th of Running, Y28)
Follow-up to Zendesk ticket #327360: I am greatly concerned that there is blatant anti-religious bias in TNT's moderation force (continued from February 26th)
10:05 PM
Here is the bottom line:
Do you tell the people who have gone to the Neoboards (of all places on the web) to openly celebrate and encourage real-life murder that Neopets is a place for everyone when those same people get upset whenever somebody shows signs of being Christian or of disagreeing with their objectively controversial worldview in even the slightest way?
THAT is the question I need answered before I can feel comfortable renewing my presence and monetary support on this website that I love.
If the answer is no then I will know that the bias is real. If it is, please just say so, but I would also gladly embrace any commitment to change that for the better, any statement of efforts planned to base Neopets policy on TRUE inclusion, based only on behaviors, not beliefs. I love this site too much to give up on it so easily : )
But if there's one constant that my life's experience has consistently proven to me ever since high school and an incident in what was once my favorite class (getting close to 8½ years ago now) it's that the saying "everyone is welcome" almost exclusively (pun intended) comes with the biggest hidden asterisk imaginable.
There is no valid excuse to exclude people just because of what they believe. The whole basis for doing so is founded on pure, dangerous assumptions that are--in virtually all cases--completely false. I don't want to "obliterate" LGBT people. I don't want to bully LGBT people. I don't want to have any LGBT people kicked out of the site so long as they are following the rules and treating others with the same respect expected from all other users. I am not racist. I am not fascist. I am not a Nazi. Neither are the grand majority of the people who vote like I do. And yet we are slandered as such by people who hate us to such a high degree that people have allowed themselves to be convinced that we are "hateful" even though we just want everyone to be treated the same regardless of who or what they are, listening to the assumptions made of us by those who don't know a single thing about what we actually believe. The identity politics of "us vs. them" is SO tiring in real life. Can't we just be able to escape from it when we go to Neopets instead of entering the Neoboards to find multiple people making claims that people who are different from them are "hateful trolls" and should be banned, or worse? Some of us just want to enjoy Neopets for Neopets.
I hate keeping going on this, I really do, but I really truly cannot ignore the discrepancies in moderation action taken against me for respectfully alluding to my beliefs in a manner that attacks nobody versus inaction against those who openly mocked and derided me for my beliefs as they demand tolerance (read: unconditional fealty) to their own beliefs. If Neopets is truly a place for everyone, then this would not be happening. People would not be silenced for nominally and respectfully stating what they are in regards to their own beliefs and people who actually attack another's beliefs would be silenced. Period. No matter what the beliefs of either party in question may be.
Why do the moderators act as if me saying "it'd be cool to have a handcart wearable to celebrate my own heritage just like you guys have the flags to celebrate yours" is in any way the same thing as saying "I want you gone and dead" or anything of the sort?! Especially when the people who are OPENLY AND EXPLICITLY saying things like that are not punished in any meaningful way?!!
I've heard that moderation was allegedly biased in the other direction before (some claim it still is, how they can claim that I couldn't tell ya), and while I do not have any firsthand knowledge of what happened on April and do not know the whole story (as a reminder I joined May 1st, Y27 and before that day I had never even so much as come across the word "Neoboard" in my life), what little I do know suggests that people were upset that moderation took down a topic that OBJECTIVELY is not appropriate for children. Parents deserve to know what goes on in places like that before they decide to allow their own children in it. Putting out a statement that effectively condones adult content while not addressing at all whether or not Neopets will continue to be marketed as a family-friendly site as it currently is is not a good look. Either one thing needs to change or the other.
!!! This is my one and only demand: to PUBLICLY state 1.) whether everyone (no asterisk attached) is welcome in Neopia provided that they treat their fellows with respect (btw mocking another's personal beliefs--whether it be regarding religion or gender theory--is disrespectful, but there is nothing wrong with merely showing signs of having different beliefs while not attacking the beliefs of someone else and it should all be treated the same no matter which "side" it's on) and 2.) whether Neopets will continue to be considered a family-friendly website that is safe for children. Parents' rights matter too.
Also, I do truly appreciate the blocking update, thank you again for it, but I do worry that it ultimately reduces accountability. It's nice to be able to hide threatening rhetoric from myself (and to hide my own words from those who would twist them to find any make-believe "dogwhistle" in them they can just because they know it's from me) but I don't just care about myself. I want Neopets to be a better place for all who want to enjoy it for the thing itself, not for the real-world political activism. I want those who are considering joining to be able to find out the easy way the things that I had to find out the hard way, so that they can freely enjoy this site without being mired in the woes that I have been. That is why I have been so persistently asking for a public statement on this matter. It's easy to assume that a group isn't there when they're too afraid to speak up against the mob, making the mob appear to be the only valid voice, but we are here too, we have voices too, and I want everybody who loves Neopets and is willing to accept the presence of others to be able to enjoy this site, free from worry.
And everything I have said goes both ways.
Here is the bottom line:
Do you tell the people who have gone to the Neoboards (of all places on the web) to openly celebrate and encourage real-life murder that Neopets is a place for everyone when those same people get upset whenever somebody shows signs of being Christian or of disagreeing with their objectively controversial worldview in even the slightest way?
THAT is the question I need answered before I can feel comfortable renewing my presence and monetary support on this website that I love.
If the answer is no then I will know that the bias is real. If it is, please just say so, but I would also gladly embrace any commitment to change that for the better, any statement of efforts planned to base Neopets policy on TRUE inclusion, based only on behaviors, not beliefs. I love this site too much to give up on it so easily : )
But if there's one constant that my life's experience has consistently proven to me ever since high school and an incident in what was once my favorite class (getting close to 8½ years ago now) it's that the saying "everyone is welcome" almost exclusively (pun intended) comes with the biggest hidden asterisk imaginable.
There is no valid excuse to exclude people just because of what they believe. The whole basis for doing so is founded on pure, dangerous assumptions that are--in virtually all cases--completely false. I don't want to "obliterate" LGBT people. I don't want to bully LGBT people. I don't want to have any LGBT people kicked out of the site so long as they are following the rules and treating others with the same respect expected from all other users. I am not racist. I am not fascist. I am not a Nazi. Neither are the grand majority of the people who vote like I do. And yet we are slandered as such by people who hate us to such a high degree that people have allowed themselves to be convinced that we are "hateful" even though we just want everyone to be treated the same regardless of who or what they are, listening to the assumptions made of us by those who don't know a single thing about what we actually believe. The identity politics of "us vs. them" is SO tiring in real life. Can't we just be able to escape from it when we go to Neopets instead of entering the Neoboards to find multiple people making claims that people who are different from them are "hateful trolls" and should be banned, or worse? Some of us just want to enjoy Neopets for Neopets.
I hate keeping going on this, I really do, but I really truly cannot ignore the discrepancies in moderation action taken against me for respectfully alluding to my beliefs in a manner that attacks nobody versus inaction against those who openly mocked and derided me for my beliefs as they demand tolerance (read: unconditional fealty) to their own beliefs. If Neopets is truly a place for everyone, then this would not be happening. People would not be silenced for nominally and respectfully stating what they are in regards to their own beliefs and people who actually attack another's beliefs would be silenced. Period. No matter what the beliefs of either party in question may be.
Why do the moderators act as if me saying "it'd be cool to have a handcart wearable to celebrate my own heritage just like you guys have the flags to celebrate yours" is in any way the same thing as saying "I want you gone and dead" or anything of the sort?! Especially when the people who are OPENLY AND EXPLICITLY saying things like that are not punished in any meaningful way?!!
I've heard that moderation was allegedly biased in the other direction before (some claim it still is, how they can claim that I couldn't tell ya), and while I do not have any firsthand knowledge of what happened on April and do not know the whole story (as a reminder I joined May 1st, Y27 and before that day I had never even so much as come across the word "Neoboard" in my life), what little I do know suggests that people were upset that moderation took down a topic that OBJECTIVELY is not appropriate for children. Parents deserve to know what goes on in places like that before they decide to allow their own children in it. Putting out a statement that effectively condones adult content while not addressing at all whether or not Neopets will continue to be marketed as a family-friendly site as it currently is is not a good look. Either one thing needs to change or the other.
!!! This is my one and only demand: to PUBLICLY state 1.) whether everyone (no asterisk attached) is welcome in Neopia provided that they treat their fellows with respect (btw mocking another's personal beliefs--whether it be regarding religion or gender theory--is disrespectful, but there is nothing wrong with merely showing signs of having different beliefs while not attacking the beliefs of someone else and it should all be treated the same no matter which "side" it's on) and 2.) whether Neopets will continue to be considered a family-friendly website that is safe for children. Parents' rights matter too.
Also, I do truly appreciate the blocking update, thank you again for it, but I do worry that it ultimately reduces accountability. It's nice to be able to hide threatening rhetoric from myself (and to hide my own words from those who would twist them to find any make-believe "dogwhistle" in them they can just because they know it's from me) but I don't just care about myself. I want Neopets to be a better place for all who want to enjoy it for the thing itself, not for the real-world political activism. I want those who are considering joining to be able to find out the easy way the things that I had to find out the hard way, so that they can freely enjoy this site without being mired in the woes that I have been. That is why I have been so persistently asking for a public statement on this matter. It's easy to assume that a group isn't there when they're too afraid to speak up against the mob, making the mob appear to be the only valid voice, but we are here too, we have voices too, and I want everybody who loves Neopets and is willing to accept the presence of others to be able to enjoy this site, free from worry.
And everything I have said goes both ways.
Response on 11:25 AM March 5th: Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience and completely understand how this could be frustrating. We’ve forwarded your report to the right team so they can review it and consider it for future improvements. Since this is feedback rather than an issue we can fix directly, we’ll be closing this ticket, but please know your input is really valuable and helps us make Neopets better for everyone. Thanks again for letting us know, and we appreciate your patience as we work on making improvements!
March 11th, 2026 (11th of Running, Y28)
Zendesk ticket #331403: Can I ever expect a public statement regarding moderation and "inclusion" policies?
9:42 AM
Good day,
This will be my final ticket asking for this--since there really isn't anything more I can say beyond what I already have said--so I'll try to keep it brief.
I want to end my hiatus and fully jump back in to Neopets--resubscribing to Premium will be my action that makes it official--but I cannot feel comfortable doing so until I have assurance that TNT will work on and eventually release a public statement that directly addresses the apparent anti-religious bias in moderation and clarifies in no uncertain terms what exactly is meant when words such as "inclusion" and "everyone is welcome" are used.
The fact is that there are likely many people who enjoy Neopets and who do not agree with trans ideology. I of couse am one of them. I do not nor do I intend to ever use Neopets to bully or harass those who do believe in that ideology or those who follow it, or even to speak out against it in any form. There is a time and a place, and Neopets SHOULD NOT BE A PLACE FOR SUCH CONDUCT. And it must--repeat, MUST--go both ways and apply evenly to everybody.
It is astonishingly clear why the old Rule #5 existed in the first place, and that things have gone to h*ll with the cessation of its enforcement, even though the cessation had supposedly already occured by the time that I joined the site in May. I like that we're able to say what we are nominally* (or at least so the rules claim) but under no circumstances should it ever be tolerable to speak negatively about anyone else's beliefs or lifestyle or self-given identities or whatever else you want to call it. And it must--repeat, MUST--go both ways and apply evenly to everybody.
Just as people rightfully aren't allowed to state that people should be banned simply for being trans or supporting gender theory, people should also not be allowed to call to ban people simply for being known to not support gender theory unless it is clear that it's referring only to actual bullying behaviors. And yet I was silenced--SILENCED--for making it known in a completely respectful manner that I am LDS. What punishment did people receive--if any at all--when they openly celebrated and even encouraged actual real-world MURDER six months ago yesterday?! (I am asking by the way) This NEEDS to be directly addressed. And it must--repeat, MUST--go both ways and apply evenly to everybody.
Not believing a certain way IS! NOT! VIOLENCE! There will always, ALWAYS be people who enjoy Neopets who do not believe the same way that others do. And they need to all be made to know that they need to either accept that, or go somewhere else. I don't have a problem with trans people being on Neopets, so long as they treat others--including those that disagree with them--with respect. And it must--repeat, MUST--go both ways and apply evenly to everybody.
Unless doxxing is involved, there is no physical safety issue with online chatting. To call anything that goes on in it "committing violence" is wrong and inflammatory. To be sure, seeing posts that express desire to kill anyone or that celebrate someone's death upset me deeply, but how could that possibly cause me or anyone else actual harm since it's not like anyone here actually knows me or where exactly I live. It is still wrong of course and posts that glorify human death should always lead to severe punishment. And it must--repeat, MUST--go both ways and apply evenly to everybody.
I do not care if people choose to hate me because I'm different. I do not care if they call me names. What upsets me is when people call for me to be banned just because of what I believe. I strive to follow the rules. I strive to respect others. And yet despite all that I have still received *unjustifiably* severe punishments. THAT is what I mean when I've said that I do not feel safe. I love this site and cannot bear the thought of losing it just because people manage to convince you that me merely existing is somehow "'real' violence". I'm sick of that stupid irresponsible rhetoric. Sick of it. It needs to be taken care of. And it must--repeat, MUST--go both ways and apply evenly to everybody.
It's hard to not feel discriminated against when people are given much wider liberties than I am based solely because of the way they believe. Nobody should be able to get away with calling people "violent haters" while at the same time expressing explicit hatred and wishes of death towards anyone who disagrees with them. And it must--repeat, MUST--go both ways and apply evenly to everybody.
I don't care if an official statement doesn't come this week, or even this month. I have only one demand:
>>> That I be assured that a public statement WILL at some point be made, and that TNT cares about those of us who enjoy Neopets for the site itself and that treat others with respect. No matter what we believe. No exceptions. No equivocations. That all Neopians will be treated the same, judged ONLY by our behavior, not beliefs.
I also request that the "transphobia" rule be replaced by something FAR more detailed that is actually enforceable in an objective and fair manner. There are several known definitions of the word "transphobia". When I tried pressing the activists to specify which of them they would have used, THEY DIRECTLY REFUSED TO ANSWER. I have no reason not to believe that the definition those particular individuals would have used would criminalize many Neopians with no regard to how they actually treat others. When many Neopians subscribe to a worldview that literally redefines and actively misuses crucial words (such as "violence" and "hate"), language of a much more precise nature is absolutely necessary. Bullying is bullying. Having examples and listing different forms that fall under the "bullying" umbrella are just fine, so long as all abusable ambiguity is wiped out.
And I cannot think of anything more abusably ambiguous than anything that relies on the supremely subjective term "dogwhistling". If someone is accused of this, they should have the chance to explain to TNT what was really meant. Certainly a lot of innocent people will get hurt from an imprecise policy like this.
How did Neopets become a place that encourages tribalism to such a high degree? Wouldn't it be easier (and better for PR and business) to let us come together around something that unites us all (ie our Neopets)? Why would you give people free passes to bully and threaten others just because of their beliefs? And it's worth remembering that Neopets is still branded as a family-friendly site. If people insist on being able to discuss controversial topics that are inherently sexual and often drug-related in nature (not to mention illegal in many areas; Neopets is after all a worldwide site!), then why not make a separate board section that is clearly marked for what it is. If people complain about it, how could it be for any reason other than being upset at not being able to force their beliefs on others? Such an act is plainly stated to be against the rules!
On Neopets, we are Neopians, plain and simple. End the tribalism. Release a statement. Behavior over beliefs. TRUE equality. TRUE inclusion. Please.
I am more than happy to clarify anything if requested. I'd love to be able to have a 1-on-1 call or some sort of live communication with someone, anyone from TNT to make sure that I am fully understood. Just because blocking is possible now doesn't mean that calling for people to be banned (or worse) based solely on their beliefs should be tolerated. Do not forget about new, future and returning users who will at some point have to deal with everything that I have been dealing with until this is finally addressed!
I do feel really bad pushing so persistently like this--it just isn't in my nature to be confrontational without folding at the faintist bit of resistence--but this means a lot to me. I love Neopets. I hate that I have to worry about losing it just because some people hate me (apparently because they FALSELY assume that I hate them). I'm sure it is completely possible to create a compromise that is acceptable to everyone who is willing to get along with their fellow Neopians. I just want to be able to do my part in making it truly so!
Good day,
This will be my final ticket asking for this--since there really isn't anything more I can say beyond what I already have said--so I'll try to keep it brief.
I want to end my hiatus and fully jump back in to Neopets--resubscribing to Premium will be my action that makes it official--but I cannot feel comfortable doing so until I have assurance that TNT will work on and eventually release a public statement that directly addresses the apparent anti-religious bias in moderation and clarifies in no uncertain terms what exactly is meant when words such as "inclusion" and "everyone is welcome" are used.
The fact is that there are likely many people who enjoy Neopets and who do not agree with trans ideology. I of couse am one of them. I do not nor do I intend to ever use Neopets to bully or harass those who do believe in that ideology or those who follow it, or even to speak out against it in any form. There is a time and a place, and Neopets SHOULD NOT BE A PLACE FOR SUCH CONDUCT. And it must--repeat, MUST--go both ways and apply evenly to everybody.
It is astonishingly clear why the old Rule #5 existed in the first place, and that things have gone to h*ll with the cessation of its enforcement, even though the cessation had supposedly already occured by the time that I joined the site in May. I like that we're able to say what we are nominally* (or at least so the rules claim) but under no circumstances should it ever be tolerable to speak negatively about anyone else's beliefs or lifestyle or self-given identities or whatever else you want to call it. And it must--repeat, MUST--go both ways and apply evenly to everybody.
Just as people rightfully aren't allowed to state that people should be banned simply for being trans or supporting gender theory, people should also not be allowed to call to ban people simply for being known to not support gender theory unless it is clear that it's referring only to actual bullying behaviors. And yet I was silenced--SILENCED--for making it known in a completely respectful manner that I am LDS. What punishment did people receive--if any at all--when they openly celebrated and even encouraged actual real-world MURDER six months ago yesterday?! (I am asking by the way) This NEEDS to be directly addressed. And it must--repeat, MUST--go both ways and apply evenly to everybody.
Not believing a certain way IS! NOT! VIOLENCE! There will always, ALWAYS be people who enjoy Neopets who do not believe the same way that others do. And they need to all be made to know that they need to either accept that, or go somewhere else. I don't have a problem with trans people being on Neopets, so long as they treat others--including those that disagree with them--with respect. And it must--repeat, MUST--go both ways and apply evenly to everybody.
Unless doxxing is involved, there is no physical safety issue with online chatting. To call anything that goes on in it "committing violence" is wrong and inflammatory. To be sure, seeing posts that express desire to kill anyone or that celebrate someone's death upset me deeply, but how could that possibly cause me or anyone else actual harm since it's not like anyone here actually knows me or where exactly I live. It is still wrong of course and posts that glorify human death should always lead to severe punishment. And it must--repeat, MUST--go both ways and apply evenly to everybody.
I do not care if people choose to hate me because I'm different. I do not care if they call me names. What upsets me is when people call for me to be banned just because of what I believe. I strive to follow the rules. I strive to respect others. And yet despite all that I have still received *unjustifiably* severe punishments. THAT is what I mean when I've said that I do not feel safe. I love this site and cannot bear the thought of losing it just because people manage to convince you that me merely existing is somehow "'real' violence". I'm sick of that stupid irresponsible rhetoric. Sick of it. It needs to be taken care of. And it must--repeat, MUST--go both ways and apply evenly to everybody.
It's hard to not feel discriminated against when people are given much wider liberties than I am based solely because of the way they believe. Nobody should be able to get away with calling people "violent haters" while at the same time expressing explicit hatred and wishes of death towards anyone who disagrees with them. And it must--repeat, MUST--go both ways and apply evenly to everybody.
I don't care if an official statement doesn't come this week, or even this month. I have only one demand:
>>> That I be assured that a public statement WILL at some point be made, and that TNT cares about those of us who enjoy Neopets for the site itself and that treat others with respect. No matter what we believe. No exceptions. No equivocations. That all Neopians will be treated the same, judged ONLY by our behavior, not beliefs.
I also request that the "transphobia" rule be replaced by something FAR more detailed that is actually enforceable in an objective and fair manner. There are several known definitions of the word "transphobia". When I tried pressing the activists to specify which of them they would have used, THEY DIRECTLY REFUSED TO ANSWER. I have no reason not to believe that the definition those particular individuals would have used would criminalize many Neopians with no regard to how they actually treat others. When many Neopians subscribe to a worldview that literally redefines and actively misuses crucial words (such as "violence" and "hate"), language of a much more precise nature is absolutely necessary. Bullying is bullying. Having examples and listing different forms that fall under the "bullying" umbrella are just fine, so long as all abusable ambiguity is wiped out.
And I cannot think of anything more abusably ambiguous than anything that relies on the supremely subjective term "dogwhistling". If someone is accused of this, they should have the chance to explain to TNT what was really meant. Certainly a lot of innocent people will get hurt from an imprecise policy like this.
How did Neopets become a place that encourages tribalism to such a high degree? Wouldn't it be easier (and better for PR and business) to let us come together around something that unites us all (ie our Neopets)? Why would you give people free passes to bully and threaten others just because of their beliefs? And it's worth remembering that Neopets is still branded as a family-friendly site. If people insist on being able to discuss controversial topics that are inherently sexual and often drug-related in nature (not to mention illegal in many areas; Neopets is after all a worldwide site!), then why not make a separate board section that is clearly marked for what it is. If people complain about it, how could it be for any reason other than being upset at not being able to force their beliefs on others? Such an act is plainly stated to be against the rules!
On Neopets, we are Neopians, plain and simple. End the tribalism. Release a statement. Behavior over beliefs. TRUE equality. TRUE inclusion. Please.
I am more than happy to clarify anything if requested. I'd love to be able to have a 1-on-1 call or some sort of live communication with someone, anyone from TNT to make sure that I am fully understood. Just because blocking is possible now doesn't mean that calling for people to be banned (or worse) based solely on their beliefs should be tolerated. Do not forget about new, future and returning users who will at some point have to deal with everything that I have been dealing with until this is finally addressed!
I do feel really bad pushing so persistently like this--it just isn't in my nature to be confrontational without folding at the faintist bit of resistence--but this means a lot to me. I love Neopets. I hate that I have to worry about losing it just because some people hate me (apparently because they FALSELY assume that I hate them). I'm sure it is completely possible to create a compromise that is acceptable to everyone who is willing to get along with their fellow Neopians. I just want to be able to do my part in making it truly so!
Response on 12:30 AM March 19th: Welcome back from your hiatus! We appreciate you sharing your perspective and your desire to jump back into the community. Please be assured that our commitment to providing a safe and fair environment for everyone is reflected in our latest site rules, which apply to all players equally. You can review the updated guidelines here: https://www.neopets.com/settings/about/rules/ We’re glad to have you back in Neopia!
(ticket continued March 19th)
(ticket continued March 19th)
March 19th, 2026 (19th of Running, Y28)
Follow-up to Zendesk ticket #331403: Can I ever expect a public statement regarding moderation and "inclusion" policies? (continued from March 11th)
2:52 AM
While the posted rules are a good set of rules, as is July's FAQ section at classic.support.neopets.com/hc/en-us/sections/38488349829261-Communicating-with-Others-on-Neopets (the link to which I am again asking that you please put on the main rules page!) the problem is that the circumstances surrounding my latest two warnings strongly suggest blatantly uneven enforcement of those very rules. I made it known in an entirely respectful manner that attacks nobody that I am religious, and people responded with open contempt. If the rules really do apply equally, then why was I punished for it? And yet the account through which a user six months ago posted, quote, "let's thoughts and prayers the rest of his ilk" (an open and direct call to literal murder) is still active. Doesn't seem like super equal application to me.
I just can't shake the feeling that people are given a lot more leeway depending on their stated identities or whatever they're calling it. Please, PLEASE do be aware that taking action against someone due to their behaviors should NOT the same as taking action against them due to their beliefs or anything else about them. Moderation should be based on how people behave, whether or not they are following the stated rules, and absolutely NOTHING else.
The existence of the blocking feature and the fact that I have no obligation to use the boards would be enough to let me feel comfortable jumping back in, but I also care about other new, future, and returning users and don't want them to have to learn the hard way about the state of the boards like I did. And that is why I have been asking for a public statement.
There is only ONE thing I need to know before I can feel comfortable jumping back in: will there be a public statement affirming and clarifying what is meant by your inclusion policies? If there is in fact a gigantic invisible asterisk beside the phrase "all are welcome"--that so-called "inclusion" is unjustly dependent on beliefs rather than behavior--shouldn't people be able to know that before they join? If there is not such an asterisk, then all the better, since there are in fact other places that are allowed to be one-sided echo chambers that people can go to if they wish, and I don't want Neopets to be one of them.
There are also three things which are not hard demands, but I do suggest that you please at least consider them:
1.) Please rename Board 55. It is misleading and if I'd known that before there is a good chance that I wouldn't be where I am now. If people must use Neopets to discuss political, religious and other objectively controversial and polarizing subjects, such topics should really be confined to one particular area so that people who don't want to participate in that shouldn't have to feel obligated to do so by aggressive activists. I also wouldn't mind there being a new board section that is actually enforced to be of Neopets-related topics only, since there are often things I'd like to share and stuff that don't necessarily fit in any other sections, and I don't want to have to deal with the activists who will find fault with anything I say because they know that I don't believe like they do.
2.) Please consider restoring at least the principle of Old Rule #5. It appears that it was only scrapped because it mentions "gender identity" as disallowed speech. But there's no reason that should lead to the rule's whole principle being nixed. It literally said "There are plenty of places on the internet to discuss these things if you'd like. Neopets is not one of them." One of the things I love most about Neopets is that it's different from everywhere else on the web, or at least is supposed to be. If Board 55 remains as an area to discuss such things then so be it, provided that it become clearly marked as such. Otherwise, conversation should be limited to stating what you are nominally. No attacking political or politically-charged figures or ideologies no matter where they fall on the political spectrum, no pressuring people to conform to any belief, etc. I do like that we're able to say what we are nominally, but beyond that why should Neopets be a platform for contentious political debate?
I do realize that this may open up a fair bit of nuance, but it may help if I provide this example: once, after I made some homemade Tomato and Coconut Pudding (it was... unique lol) I asked on the boards for suggestions of other Neopian foods to try out in real life, and specifying that I will not make or consume anything against the Word of Wisdom, a dietary code of sorts for members of The Church of Jesus Christ of Latter-day Saints. Granted, most comments were expressions of surprise at people learning that there's a religion that expressly does not drink coffee, and actual suggestions were not quite as common (though I did learn about delicious borovan for the first time that day!) but my point is that mentioning one's beliefs, and elaborating on a particular part of it for the purpose of making sure that one can be compliant with one's own lifestyle, should be absolutely fine, since it does not attack others, nor is it any sort of attempt to convince or coerce others to align themselves to another's beliefs. So long as it's not a clear and obvious backhanded shot at other users, I see no issues with such topics being on the main Help Board!
3.) Once more, please add the link to July's FAQs to the main rules page for easy access since it is quite a bit more exhaustive than the main site rules page, and nobody should ever have to worry about being silenced for breaking rules that they had no way of knowing exist, especially since a complete detailed rundown of the offsite links rule is still nowhere to be found anywhere on any of those official pages. Again, I don't want others to have to learn things the hard way like I did, getting silenced because I wanted to share a goofy movie about a terrible balloon parade but not knowing that it was against the rules to put any kind of ".org" on the boards! Especially since this seems like the kind of rule that'd only ever be enforced through targeted reporting...
I of course do not expect everything to clear up overnight, but until then all I need for now is a public confirmation and elaboration on your inclusion policies. This is my one and only true demand.
While the posted rules are a good set of rules, as is July's FAQ section at classic.support.neopets.com/hc/en-us/sections/38488349829261-Communicating-with-Others-on-Neopets (the link to which I am again asking that you please put on the main rules page!) the problem is that the circumstances surrounding my latest two warnings strongly suggest blatantly uneven enforcement of those very rules. I made it known in an entirely respectful manner that attacks nobody that I am religious, and people responded with open contempt. If the rules really do apply equally, then why was I punished for it? And yet the account through which a user six months ago posted, quote, "let's thoughts and prayers the rest of his ilk" (an open and direct call to literal murder) is still active. Doesn't seem like super equal application to me.
I just can't shake the feeling that people are given a lot more leeway depending on their stated identities or whatever they're calling it. Please, PLEASE do be aware that taking action against someone due to their behaviors should NOT the same as taking action against them due to their beliefs or anything else about them. Moderation should be based on how people behave, whether or not they are following the stated rules, and absolutely NOTHING else.
The existence of the blocking feature and the fact that I have no obligation to use the boards would be enough to let me feel comfortable jumping back in, but I also care about other new, future, and returning users and don't want them to have to learn the hard way about the state of the boards like I did. And that is why I have been asking for a public statement.
There is only ONE thing I need to know before I can feel comfortable jumping back in: will there be a public statement affirming and clarifying what is meant by your inclusion policies? If there is in fact a gigantic invisible asterisk beside the phrase "all are welcome"--that so-called "inclusion" is unjustly dependent on beliefs rather than behavior--shouldn't people be able to know that before they join? If there is not such an asterisk, then all the better, since there are in fact other places that are allowed to be one-sided echo chambers that people can go to if they wish, and I don't want Neopets to be one of them.
There are also three things which are not hard demands, but I do suggest that you please at least consider them:
1.) Please rename Board 55. It is misleading and if I'd known that before there is a good chance that I wouldn't be where I am now. If people must use Neopets to discuss political, religious and other objectively controversial and polarizing subjects, such topics should really be confined to one particular area so that people who don't want to participate in that shouldn't have to feel obligated to do so by aggressive activists. I also wouldn't mind there being a new board section that is actually enforced to be of Neopets-related topics only, since there are often things I'd like to share and stuff that don't necessarily fit in any other sections, and I don't want to have to deal with the activists who will find fault with anything I say because they know that I don't believe like they do.
2.) Please consider restoring at least the principle of Old Rule #5. It appears that it was only scrapped because it mentions "gender identity" as disallowed speech. But there's no reason that should lead to the rule's whole principle being nixed. It literally said "There are plenty of places on the internet to discuss these things if you'd like. Neopets is not one of them." One of the things I love most about Neopets is that it's different from everywhere else on the web, or at least is supposed to be. If Board 55 remains as an area to discuss such things then so be it, provided that it become clearly marked as such. Otherwise, conversation should be limited to stating what you are nominally. No attacking political or politically-charged figures or ideologies no matter where they fall on the political spectrum, no pressuring people to conform to any belief, etc. I do like that we're able to say what we are nominally, but beyond that why should Neopets be a platform for contentious political debate?
I do realize that this may open up a fair bit of nuance, but it may help if I provide this example: once, after I made some homemade Tomato and Coconut Pudding (it was... unique lol) I asked on the boards for suggestions of other Neopian foods to try out in real life, and specifying that I will not make or consume anything against the Word of Wisdom, a dietary code of sorts for members of The Church of Jesus Christ of Latter-day Saints. Granted, most comments were expressions of surprise at people learning that there's a religion that expressly does not drink coffee, and actual suggestions were not quite as common (though I did learn about delicious borovan for the first time that day!) but my point is that mentioning one's beliefs, and elaborating on a particular part of it for the purpose of making sure that one can be compliant with one's own lifestyle, should be absolutely fine, since it does not attack others, nor is it any sort of attempt to convince or coerce others to align themselves to another's beliefs. So long as it's not a clear and obvious backhanded shot at other users, I see no issues with such topics being on the main Help Board!
3.) Once more, please add the link to July's FAQs to the main rules page for easy access since it is quite a bit more exhaustive than the main site rules page, and nobody should ever have to worry about being silenced for breaking rules that they had no way of knowing exist, especially since a complete detailed rundown of the offsite links rule is still nowhere to be found anywhere on any of those official pages. Again, I don't want others to have to learn things the hard way like I did, getting silenced because I wanted to share a goofy movie about a terrible balloon parade but not knowing that it was against the rules to put any kind of ".org" on the boards! Especially since this seems like the kind of rule that'd only ever be enforced through targeted reporting...
I of course do not expect everything to clear up overnight, but until then all I need for now is a public confirmation and elaboration on your inclusion policies. This is my one and only true demand.
Response on 2:22 AM March 20th: Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience and completely understand how this could be frustrating. We’ve forwarded your report to the right team so they can review it and consider it for future improvements. Since this is feedback rather than an issue we can fix directly, we’ll be closing this ticket, but please know your input is really valuable and helps us make Neopets better for everyone. Thanks again for letting us know, and we appreciate your patience as we work on making improvements!
(ticket continued March 20th)
(ticket continued March 20th)
March 20th, 2026 (20th of Running, Y28)
Follow-ups to Zendesk ticket #331403: Can I ever expect a public statement regarding moderation and "inclusion" policies? (continued from March 19th)
2:51 AM
What do you mean you can't fix it directly? it's great of course if these suggestions are indeed on a to-do list for when you're able to get to it (for again I don't expect everything to clear up overnight) but what I'm asking for specifically is something I need to know as soon as possible: am I or am I not being discriminated against due to my personal beliefs? if the rules really do apply equally to everybody then what I have witnessed would not have happened the way it did. I am not soon to forget how my request to have my silencing in November was responded to. all I want is for everybody to be judged by their behaviors ONLY with absolutely no regard given to any aspect of their personal beliefs or affiliations or anything else. that's all I want. please.
What do you mean you can't fix it directly? it's great of course if these suggestions are indeed on a to-do list for when you're able to get to it (for again I don't expect everything to clear up overnight) but what I'm asking for specifically is something I need to know as soon as possible: am I or am I not being discriminated against due to my personal beliefs? if the rules really do apply equally to everybody then what I have witnessed would not have happened the way it did. I am not soon to forget how my request to have my silencing in November was responded to. all I want is for everybody to be judged by their behaviors ONLY with absolutely no regard given to any aspect of their personal beliefs or affiliations or anything else. that's all I want. please.
Response on 2:58 AM March 20th: Thank you for reaching out. At this time, submitting additional tickets regarding this matter will not result in a different outcome. This matter cannot be appealed or escalated, and there are no further options available. This ticket will now be closed. If you encounter a separate issue or have a new question, please feel free to submit a new support ticket and our team will be happy to assist. We appreciate your understanding and cooperation.
4:22 AM
So then what should I do next? I can't just jump back in while the clear cases of moderator bias remain entirely unaddressed. is there any chance I might be able to have some sort of live communication with someone in TNT or is there an ambassador who might be receptive to my situation?
So then what should I do next? I can't just jump back in while the clear cases of moderator bias remain entirely unaddressed. is there any chance I might be able to have some sort of live communication with someone in TNT or is there an ambassador who might be receptive to my situation?
March 27th, 2026 (27th of Running, Y28)
Follow-ups to Zendesk ticket #331403: Can I ever expect a public statement regarding moderation and "inclusion" policies? (continued from March 20th)
4:09 PM
I just want to know what I should do at this point, if there's anyone at all that I can start a dialog with so that I can feel comfortable jumping back into Neopets again. There is no reason at all that I should fear being frozen while I follow the rules to the best of my ability, but the moderation bias against me is not something I can just ignore. Please.
By the way I have noticed the... new addition to neopets.com/fansites/index.phtml
I just don't get why you are tolerating threatening rhetoric on the Neoboards when there are plenty of other places on the web, such as GC, where people are free to be discriminatory like that. Neopets should not be a place to publicly exclude others, unless it's talking about people who are ACTUALLY breaking the rules (plus publicly calling people out, whether or not it is actually true, is itself against the rules is it not?) Unlike GC, Neopets is actually diverse. Everyone should be welcome if they follow the rules, and everyone should be held to the same standards as everyone else. Bar. None.
Public statement. Please. I want to be able to start a dialog with someone. Please.
I just want to know what I should do at this point, if there's anyone at all that I can start a dialog with so that I can feel comfortable jumping back into Neopets again. There is no reason at all that I should fear being frozen while I follow the rules to the best of my ability, but the moderation bias against me is not something I can just ignore. Please.
By the way I have noticed the... new addition to neopets.com/fansites/index.phtml
I just don't get why you are tolerating threatening rhetoric on the Neoboards when there are plenty of other places on the web, such as GC, where people are free to be discriminatory like that. Neopets should not be a place to publicly exclude others, unless it's talking about people who are ACTUALLY breaking the rules (plus publicly calling people out, whether or not it is actually true, is itself against the rules is it not?) Unlike GC, Neopets is actually diverse. Everyone should be welcome if they follow the rules, and everyone should be held to the same standards as everyone else. Bar. None.
Public statement. Please. I want to be able to start a dialog with someone. Please.
Response on 7:48 PM March 27th: Thank you for reaching out. As noted in our previous responses, your case review has been completed and there is no further action. At this time, submitting additional tickets regarding this matter will not result in a different outcome. This matter cannot be appealed or escalated, and there are no further options available. This ticket will now be closed. If you encounter a separate issue or have a new question, please feel free to submit a new support ticket and our team will be happy to assist. We appreciate your understanding and cooperation.
10:29 PM
Okay then.
I'm just gonna leave this here -- https://www.27dudek27sep27.com/onboard55.html
...and let it be known that I am updating my status to indefinite hiatus until anything changes. I strove to remain respectful in all my dealings. I tried to have faith that TNT cared despite everything that the more experienced players were saying (remember that I still haven't even been here a full year yet). But I cannot support this anymore. Not when the polarizing activism on the boards is not only allowed but apparently officially endorsed.
Please consider reading my words in that webpage of mine. Please consider forwarding it to other team members. Please consider making Neopia a place where when it is said that "all are welcome provided they follow the rules" that the reality actually reflects that.
I still love Neopets and ceasing to log in on a daily basis pains me deeply. I do of course have every intention of preserving my accounts and will still avidly follow news updates, etc., hoping that one day that the public statement I've been asking for will be made. And then I will renew my support wholeheartedly provided that it is genuine.
If I didn't love Neopets as much as I do I would have given up on it months ago. I really do hope that you will reconsider. There is so much potential here, it is a crapping shame to even think about squandering it just to appease a group of people who openly hate you just as much as they hate me.
Okay then.
I'm just gonna leave this here -- https://www.27dudek27sep27.com/onboard55.html
...and let it be known that I am updating my status to indefinite hiatus until anything changes. I strove to remain respectful in all my dealings. I tried to have faith that TNT cared despite everything that the more experienced players were saying (remember that I still haven't even been here a full year yet). But I cannot support this anymore. Not when the polarizing activism on the boards is not only allowed but apparently officially endorsed.
Please consider reading my words in that webpage of mine. Please consider forwarding it to other team members. Please consider making Neopia a place where when it is said that "all are welcome provided they follow the rules" that the reality actually reflects that.
I still love Neopets and ceasing to log in on a daily basis pains me deeply. I do of course have every intention of preserving my accounts and will still avidly follow news updates, etc., hoping that one day that the public statement I've been asking for will be made. And then I will renew my support wholeheartedly provided that it is genuine.
If I didn't love Neopets as much as I do I would have given up on it months ago. I really do hope that you will reconsider. There is so much potential here, it is a crapping shame to even think about squandering it just to appease a group of people who openly hate you just as much as they hate me.
Response on 1:10 AM March 30th: Thank you again for taking the time to express your concerns and feedback. We truly value you as a Neopian!
(ticket continued March 30th)
(ticket continued March 30th)
March 30th, 2026 (30th of Running, Y28)
Follow-up to Zendesk ticket #331403: Can I ever expect a public statement regarding moderation and "inclusion" policies? (continued from March 27th)
1:18 AM
Do you have any suggestions at least of what I can do while I wait for relevant developments? Maybe there's an official ambassador or Jellyneo staffer or someone else along those lines I might be able to try to open a dialog with?
Knowing that several of them are firmly on the side of the activists and would possibly insist that anything I do or say is "hateful" just because I'm known to not believe a certain way, I have no idea how to even begin. I just want equal treatment for everybody.
Do you have any suggestions at least of what I can do while I wait for relevant developments? Maybe there's an official ambassador or Jellyneo staffer or someone else along those lines I might be able to try to open a dialog with?
Knowing that several of them are firmly on the side of the activists and would possibly insist that anything I do or say is "hateful" just because I'm known to not believe a certain way, I have no idea how to even begin. I just want equal treatment for everybody.
(ticket continued April 3rd)
April 3rd, 2026 (3rd of Eating, Y28)
Zendesk ticket #335583: Re: [World of Neopets] Re: Can I ever expect a public statement regarding moderation and "inclusion" policies? (continued from March 30th)
5:28 PM
A couple days ago I did end up trying to contact Jellyneo. I'd been telling my friends as I was planning to do so that they'd probably disregard the actual substance of what I have to say and accuse me of "hatred" but that at least I'd get an actual human reply. Attached is that reply, received LESS THAN 75 MINUTES after I sent the ticket to them, that, as you can plainly see, COMPLETELY DISREGARDS THE ACTUAL SUBSTANCE OF WHAT I HAVE TO SAY.
Please. Read. My. Words.
I am so freaking sick and crapping tired of people lying about me, assuming I'm "hateful" or "bigoted" or whatever other falsehoods they're making up about me, just because of what I believe. I NEVER said even ONCE that I am opposed to trans people being on Neopets, because I am not. All I want is for everybody to be held at the same standard, with zero regard to their personal beliefs or anything else other than the simple basis of whether or not they follow the posted rules.
Also, I decided to read the comments on your Facebook post on that April 9th announcement (I didn't realize that I hadn't already) and what I saw was quite revealing. From what I understand, the activists got upset that moderation was actually acting true to the rules that were on the books at the time, that posts that mention hot-button topics that are not appropriate for an all-audiences non-political site like Neopets were removed, REGARDLESS of which side of the issue they were on. So in response to people complaining that you were being even-handed and fair, you apologize for being even-handed and start being openly bigoted against those who happen to be on a single side of that issue?! My religion is an essential part of my own identity, but you don't see me ever wanting to shove it down people's throats. It's nice being able to mention it without being silenced, sure, but Neopets is supposed to be different from anywhere else on the internet. If people want to use it to discuss controversial real-world topics, then there should be a separate area for that to benefit the actual majority of your audience (or at least what is left of us after you practically encouraging them to leave by openly and consistently acting against your stated "values") who just want to enjoy Neopets for what makes Neopets special. It's great to have community with those who have things in common, but above all things Neopets is enjoyed by people of all walks of life, and using public general areas to call for banning people just for holding very common (and commonsense) beliefs should never EVER be tolerated. Period. NOTHING should matter in this area other than how the people treat each other.
So how about you release a public statement apologizing to your paying customers for allowing freeloaders--who openly and unashamedly try to tear down this site that we love with their boycott evangelism--to openly glorify and encourage murder towards people who do not fully support trans ideology
I can practically hear the activists complain "but people would be fine if they just didn't post 'transphobic' things". To that I say this: If one side is allowed to freely say whatever they want, whether it be lewd or even explicit content or even threatening their fellow users, including celebrating the literal assassination of a human being just because said human did not agree with a certain lifestyle, how the CRAP could you ever dare to expect other people to not feel the purest sense of injustice by not having the same privilege themselves without being heavily punished for it, no matter how respectful we try to be in the face of people who openly WANT US DEAD?! I love Neopets but I CANNOT get over the fact that the posted rules and what is actually allowed to stay on the Neoboards are not reconcilable with each other. People should be able to say what they are. But detailed discussions of all controversial real-world issues should not be allowed, and threats to have people banned just because of their beliefs should have zero tolerance given to them.
What makes all this so much worse is that everything I've said, the trans activists claim is happening against them. But those claims of theirs are entirely false. It is NOT violence to be opposed to a worldview. It is NOT wanting someone to be dead to want adult conversations kept out of a children's website. Nobody can truly speak for me but myself.
I am getting so tired of being treated like this. Honestly for the sake of my own mental health I probably should've given up months ago, but as I've said before I love Neopets too much to just give up on it. Unlike impenitent dumpster fires such as Roblox, Reddit or Disney, I believe that Neopets is worth it. Despite it all I also believe that there is a chance that things can turn for the better. I've tried being respectful, I've tried being patient, I've tried being understanding, but it's getting so hard to do all those when faced with individuals who treat me like crap no matter what I say. I'm still committed to trying, but I don't know how much longer I can do this.
>>> This is my #1 request as of now: to be able to hold a live video-call or something with any member of TNT so that I can have the opportunity to ENSURE that me and my position are actually fully understood. All questions will be welcomed and answered to the best of my ability in full honesty. I refuse to give this up if TNT doesn't even know what it is that I truly stand for. There is NOTHING I hate more than being misunderstood and misrepresented.
Attached file: <Screenshot 2026-04-01 4.31.30 PM.png>
A couple days ago I did end up trying to contact Jellyneo. I'd been telling my friends as I was planning to do so that they'd probably disregard the actual substance of what I have to say and accuse me of "hatred" but that at least I'd get an actual human reply. Attached is that reply, received LESS THAN 75 MINUTES after I sent the ticket to them, that, as you can plainly see, COMPLETELY DISREGARDS THE ACTUAL SUBSTANCE OF WHAT I HAVE TO SAY.
Please. Read. My. Words.
I am so freaking sick and crapping tired of people lying about me, assuming I'm "hateful" or "bigoted" or whatever other falsehoods they're making up about me, just because of what I believe. I NEVER said even ONCE that I am opposed to trans people being on Neopets, because I am not. All I want is for everybody to be held at the same standard, with zero regard to their personal beliefs or anything else other than the simple basis of whether or not they follow the posted rules.
Also, I decided to read the comments on your Facebook post on that April 9th announcement (I didn't realize that I hadn't already) and what I saw was quite revealing. From what I understand, the activists got upset that moderation was actually acting true to the rules that were on the books at the time, that posts that mention hot-button topics that are not appropriate for an all-audiences non-political site like Neopets were removed, REGARDLESS of which side of the issue they were on. So in response to people complaining that you were being even-handed and fair, you apologize for being even-handed and start being openly bigoted against those who happen to be on a single side of that issue?! My religion is an essential part of my own identity, but you don't see me ever wanting to shove it down people's throats. It's nice being able to mention it without being silenced, sure, but Neopets is supposed to be different from anywhere else on the internet. If people want to use it to discuss controversial real-world topics, then there should be a separate area for that to benefit the actual majority of your audience (or at least what is left of us after you practically encouraging them to leave by openly and consistently acting against your stated "values") who just want to enjoy Neopets for what makes Neopets special. It's great to have community with those who have things in common, but above all things Neopets is enjoyed by people of all walks of life, and using public general areas to call for banning people just for holding very common (and commonsense) beliefs should never EVER be tolerated. Period. NOTHING should matter in this area other than how the people treat each other.
So how about you release a public statement apologizing to your paying customers for allowing freeloaders--who openly and unashamedly try to tear down this site that we love with their boycott evangelism--to openly glorify and encourage murder towards people who do not fully support trans ideology
I can practically hear the activists complain "but people would be fine if they just didn't post 'transphobic' things". To that I say this: If one side is allowed to freely say whatever they want, whether it be lewd or even explicit content or even threatening their fellow users, including celebrating the literal assassination of a human being just because said human did not agree with a certain lifestyle, how the CRAP could you ever dare to expect other people to not feel the purest sense of injustice by not having the same privilege themselves without being heavily punished for it, no matter how respectful we try to be in the face of people who openly WANT US DEAD?! I love Neopets but I CANNOT get over the fact that the posted rules and what is actually allowed to stay on the Neoboards are not reconcilable with each other. People should be able to say what they are. But detailed discussions of all controversial real-world issues should not be allowed, and threats to have people banned just because of their beliefs should have zero tolerance given to them.
What makes all this so much worse is that everything I've said, the trans activists claim is happening against them. But those claims of theirs are entirely false. It is NOT violence to be opposed to a worldview. It is NOT wanting someone to be dead to want adult conversations kept out of a children's website. Nobody can truly speak for me but myself.
I am getting so tired of being treated like this. Honestly for the sake of my own mental health I probably should've given up months ago, but as I've said before I love Neopets too much to just give up on it. Unlike impenitent dumpster fires such as Roblox, Reddit or Disney, I believe that Neopets is worth it. Despite it all I also believe that there is a chance that things can turn for the better. I've tried being respectful, I've tried being patient, I've tried being understanding, but it's getting so hard to do all those when faced with individuals who treat me like crap no matter what I say. I'm still committed to trying, but I don't know how much longer I can do this.
>>> This is my #1 request as of now: to be able to hold a live video-call or something with any member of TNT so that I can have the opportunity to ENSURE that me and my position are actually fully understood. All questions will be welcomed and answered to the best of my ability in full honesty. I refuse to give this up if TNT doesn't even know what it is that I truly stand for. There is NOTHING I hate more than being misunderstood and misrepresented.
Attached file: <Screenshot 2026-04-01 4.31.30 PM.png>
Response on 1:08 AM April 5th: Thank you for taking the time to write in and for continuing to share your thoughts with us. We genuinely appreciate your passion for Neopets and your desire to see the community thrive—it does not go unnoticed. We’re sorry to hear that your experience has been frustrating and that you’ve felt misunderstood. That’s certainly not the experience we want for our players, and we understand how important it is to feel heard. That said, we do need to kindly redirect the nature of these discussions. Neopets is intended to be a friendly, welcoming space for players of all ages, and we’re not able to engage in or facilitate conversations that involve heavier, highly personal, or potentially triggering topics. We’re also unable to accommodate requests for live calls or direct discussions outside of our support channels. If you have specific in-game concerns or account-related issues, we’re always happy to help through tickets. We do ask that communication remains focused on those areas and aligned with keeping the environment safe and comfortable for the broader community. This will be our final response on this particular topic. If similar messages continue, we may not be able to respond further and tickets may be closed automatically. We truly appreciate your support for Neopets and thank you for your understanding.
(ticket continued April 5th)
(ticket continued April 5th)
April 5th, 2026 (5th of Eating, Y28)
Follow-up to Zendesk ticket #335583: Re: [World of Neopets] Re: Can I ever expect a public statement regarding moderation and "inclusion" policies? (continued from April 3rd)
3:40 AM
I understand, and I truly do NOT relish how forceful I've been on this. I just don't respond well when I perceive injustice.
I would like to please ask for some advice as to how I can go from here. I really do want to continue to enjoy Neopets, and to feel free to log in multiple times on a daily basis again, and to not have to worry about getting punished over a misunderstanding. And especially to help ensure that other users do not have to worry about that either (because few things make me feel more good than knowing that I've done something that is a positive or brightening influence towards a fellow human being)
A definite downside to Neopets being so unique is that it can take a while for a new arrival like me to get my bearings on everything, especially doing this all on my own, including here on Zendesk, trying to figure out how exactly things here work. I do apologize for the inconveniences I've caused as I've been learning. And, of course, for my gross inability to be brief and concise.
And so I would like to say that I really do appreciate and acknowledge your response here, and I do understand. After all I have no way whatsoever of knowing what all goes on behind the scenes, and so I really don't have any option but to just continue to have faith, right?
I really do want to ease back in again, and I will welcome any and all recommendations and advice as to how I can best do that. And if any further issues pop up, is there a particular ambassador to whom you'd suggest I send a Neomail?
I'd also like to take this opportunity to throw in a feature suggestion in case nobody else has yet: can it be possible for when account A blocks account B, the block extends to cover each of account B's other accounts? I personally think that it shouldn't however extend to all of account A's other accounts, when account A blocks account B, but I don't know whether or not that would facilitate trolling or anything like that. I do think that it can help with accountability though.
Above all though, I would like suggestions as to the best way I can end my hiatus and remain in good standing, without feeling any pressure to compromise my personal beliefs.
Thank you, sincerely and deeply, for having the patience to put up with me, and LONG LIVE NEOPIA!
I understand, and I truly do NOT relish how forceful I've been on this. I just don't respond well when I perceive injustice.
I would like to please ask for some advice as to how I can go from here. I really do want to continue to enjoy Neopets, and to feel free to log in multiple times on a daily basis again, and to not have to worry about getting punished over a misunderstanding. And especially to help ensure that other users do not have to worry about that either (because few things make me feel more good than knowing that I've done something that is a positive or brightening influence towards a fellow human being)
A definite downside to Neopets being so unique is that it can take a while for a new arrival like me to get my bearings on everything, especially doing this all on my own, including here on Zendesk, trying to figure out how exactly things here work. I do apologize for the inconveniences I've caused as I've been learning. And, of course, for my gross inability to be brief and concise.
And so I would like to say that I really do appreciate and acknowledge your response here, and I do understand. After all I have no way whatsoever of knowing what all goes on behind the scenes, and so I really don't have any option but to just continue to have faith, right?
I really do want to ease back in again, and I will welcome any and all recommendations and advice as to how I can best do that. And if any further issues pop up, is there a particular ambassador to whom you'd suggest I send a Neomail?
I'd also like to take this opportunity to throw in a feature suggestion in case nobody else has yet: can it be possible for when account A blocks account B, the block extends to cover each of account B's other accounts? I personally think that it shouldn't however extend to all of account A's other accounts, when account A blocks account B, but I don't know whether or not that would facilitate trolling or anything like that. I do think that it can help with accountability though.
Above all though, I would like suggestions as to the best way I can end my hiatus and remain in good standing, without feeling any pressure to compromise my personal beliefs.
Thank you, sincerely and deeply, for having the patience to put up with me, and LONG LIVE NEOPIA!
(ticket closed without a response)
April 10th, 2026 (10th of Eating, Y28)
Zendesk ticket #336735: Request to review 48-hour silence issued in mid-November 2025 (Ticket #309444)
3:02 AM
Dear TNT,
On November 15th, 2025, I received a 48-hour silence for the following posts on the Neoboards:
"Personally I'd love a pioneer-style handcart wearable. It's a distinct representation of my religious cultural heritage, yet it's not itself religious at all, and how could it even be used to be mean?"
Which followed another post of mine that suggested the addition of national flag-inspired wearables, purely for the purpose of achieving equal treatment with those who are already respresented by the many LGBT flag-inspired wearables that exist, all while attacking no one.
According to the "Prohibited Chat Explained" FAQ article dated July 31, 2025, personal beliefs and associations may be shared respectfully, and behavior that offends or aims to recruit is not condoned.
My post was a positive, non-confrontational suggestion about in-game wearables and did not violate those guidelines. It was not political, nor did it target or intend to offend anyone.
I previously appealed this action and the appeal was denied without addressing the content of my post.
I respectfully request a review of this silencing for consistency with the current rules.
Thank you for your time.
-gumbasian_usul27
Dear TNT,
On November 15th, 2025, I received a 48-hour silence for the following posts on the Neoboards:
"Personally I'd love a pioneer-style handcart wearable. It's a distinct representation of my religious cultural heritage, yet it's not itself religious at all, and how could it even be used to be mean?"
Which followed another post of mine that suggested the addition of national flag-inspired wearables, purely for the purpose of achieving equal treatment with those who are already respresented by the many LGBT flag-inspired wearables that exist, all while attacking no one.
According to the "Prohibited Chat Explained" FAQ article dated July 31, 2025, personal beliefs and associations may be shared respectfully, and behavior that offends or aims to recruit is not condoned.
My post was a positive, non-confrontational suggestion about in-game wearables and did not violate those guidelines. It was not political, nor did it target or intend to offend anyone.
I previously appealed this action and the appeal was denied without addressing the content of my post.
I respectfully request a review of this silencing for consistency with the current rules.
Thank you for your time.
-gumbasian_usul27
Response on 1:35 AM April 17th: Thank you for your patience while we reviewed your case. After a thorough review of the situation and your account history, we can confirm that the moderation decision will be upheld. Our team carefully considers all reports and appeals before reaching a final decision, and in this case, the original action was found to be appropriate in line with our rules and policies. We understand this may be disappointing, but please know that these actions are taken to help keep the community safe and enjoyable for everyone. For more details, you may refer to our guidelines here: 📄 Communicating with Others on Neopets Thank you for your understanding.
(ticket continued April 17th)
(ticket continued April 17th)
April 17th, 2026 (17th of Eating, Y28)
Follow-ups to Zendesk ticket #336735: Request to review 48-hour silence issued in mid-November 2025 (Ticket #309444) (continued from April 10th)
2:00 AM
May I please ask explicitly how exactly what I had said is allegedly against the stated rules under the context?
Considering the apparent lack of serious action taken against those who have done much worse and have obvious histories of displaying open antagonism against those who have different beliefs than them (I refer again to September 10th) I really do feel discrininated against for receiving such a severe punishment for a thing that isn't even expressly stated in the current rules
I just want equal standards for all, no matter how they behave but based rather on how they treat others
May I please ask explicitly how exactly what I had said is allegedly against the stated rules under the context?
Considering the apparent lack of serious action taken against those who have done much worse and have obvious histories of displaying open antagonism against those who have different beliefs than them (I refer again to September 10th) I really do feel discrininated against for receiving such a severe punishment for a thing that isn't even expressly stated in the current rules
I just want equal standards for all, no matter how they behave but based rather on how they treat others
Response on 2:13 AM April 17th: Thank you for reaching out. We do not have further information to provide to you on this matter. At this time, submitting additional tickets regarding this matter will not result in a different outcome. This matter cannot be appealed or escalated, and there are no further options available. This ticket will now be closed. If you encounter a separate issue or have a new question, please feel free to submit a new support ticket and our team will be happy to assist. We appreciate your understanding and cooperation.
2:29 AM
Discrimination and double standards it is then
It's really unfortunate; I was really hoping to be able to feel comfortable logging in to this site I love but the bias can no longer be ignored
Still, a public statement clarifying your inclusion policies and providing more transparency regarding moderation would be really nice for the sake of all Neopians
Discrimination and double standards it is then
It's really unfortunate; I was really hoping to be able to feel comfortable logging in to this site I love but the bias can no longer be ignored
Still, a public statement clarifying your inclusion policies and providing more transparency regarding moderation would be really nice for the sake of all Neopians
(ticket continued April 18th)
April 18th, 2026 (18th of Eating, Y28)
Follow-up to Zendesk ticket #336735: Request to review 48-hour silence issued in mid-November 2025 (Ticket #309444) (continued from April 17th)
11:50 AM
How dare you refuse to state how exactly I broke the rules--thus making it clear that I was only punished for the mere act of possessing certain views instead of anything I actually DID--while nobody who used the Neoboards to openly celebrated and encouraged real-life murder just two months earlier were ever meaningfully punished.
How dare you claim that Neopets is for everybody while you sit back and allow people to call for the banning (or worse) of anybody who happens to not believe the same way as they do, despite such things having absolutely nothing to do with this site I love in any manner, and then pull crap like this when all I want is equal treatment, for everybody to be held to the same standard as each other, based only on how we behave, regardless of our beliefs?
Whatever happened to "in Neopets, you are a Neopian, plain and simple"?
I have no intentions to let this go. I demand an explanation. I will accept nothing less.
How dare you refuse to state how exactly I broke the rules--thus making it clear that I was only punished for the mere act of possessing certain views instead of anything I actually DID--while nobody who used the Neoboards to openly celebrated and encouraged real-life murder just two months earlier were ever meaningfully punished.
How dare you claim that Neopets is for everybody while you sit back and allow people to call for the banning (or worse) of anybody who happens to not believe the same way as they do, despite such things having absolutely nothing to do with this site I love in any manner, and then pull crap like this when all I want is equal treatment, for everybody to be held to the same standard as each other, based only on how we behave, regardless of our beliefs?
Whatever happened to "in Neopets, you are a Neopian, plain and simple"?
I have no intentions to let this go. I demand an explanation. I will accept nothing less.
Response on 12:02 AM April 20th: We understand that you feel strongly about this situation, and we’ve already shared all the information we’re able to provide. We also want to remind you that a warning was issued on 5 April regarding repeated tickets on the same matter. As mentioned previously, continuing to do so is considered misuse of our support channels and places unnecessary strain on our team. Neopets is intended to be a friendly, welcoming space for players of all ages. As such, we’re not able to engage in or facilitate conversations that involve heavier, highly personal, or potentially sensitive or triggering topics. This message is your final warning. If you continue to submit multiple tickets on the same issue, provoke our team, or otherwise misuse the support system, you may be restricted or banned from submitting further tickets. We won’t be able to revisit or provide additional details on this case, and any further tickets regarding this matter may be closed without response. Thank you for your understanding.
May 2nd, 2026 (2nd of Hunting, Y28)
Zendesk ticket #340716: Request to have my accounts TEMPORARILY frozen
2:33 AM
Good day TNT,
Yesterday I celebrated one year since becoming a Neopian (more specifically, the first birthday of my first and most beloved Neopet SadKingOttsDaughter) but the only thing I logged in that day to do was to copy the code of one of my Petpages that contains pictures and info on a piece of merch I'm attempting to sell, to preserve on my own website (27dudek27sep27.com/minipal) in preparation for the request I'm about to make.
As much as it pains me to admit, I do not feel comfortable logging in each day anymore, even when keeping far away from the Neoboards. With the horror stories I've heard about people randomly being punished for things they didn't do, and my own experiences being punished for things I did do but that are clearly not against the stated rules, I do not want to risk losing my beloved Usul. Mark my words: if SadKingOttsDaughter is permanently taken from me, I will not ever have any reason to come back to this site. I have one side account, for typical side account purposes, but no reason to make any new accounts, policy concerns having zero impact on that intention.
And so, I would like to ask if it would be possible to have both my accounts temporarily frozen, like the rules say can happen to compromised accounts to protect them. My accounts aren't compromised, but since I don't intend to be logging in for a while, I would like to make sure they're protected until I can be convinced again that I can feel good about supporting this website that I do still love so truly. And, if possible, to have the Neocash items in my inventories distributed to random Neopians (preferably those who have been active at any time in the past month or two, to best ensure that the donations will be appreciated). Should I return, I can rebuild my swaplist from new capsules ; )
For the record, and I hope I am crystal clear about this: I NEVER wanted or intended to be provocative or mean-spirited or any of that, whether it be to TNT or the 55ers. Sure I might complain offsite to let out some steam, and I often inwardly entertain temptations to stir the pot onsite on the boards (though would never actually go through with such), but the fact is I am no troll, and I don't appreciate being treated like one just because of the way I believe. I like having wholesome edifying interactions whenever I'm able to. I've had fun conversations on Board 55 and wish that such could be all there is.
All I want is for TNT to hold everyone to the same standard as everyone else. Period. No free passes due to anybody's beliefs, titles, labels, etc, no matter what any of those may be. And no targeting people for any of those either. What is said on portal.neopets.com/our-team and what I have observed over my 12 months here unfortunately tell two very different stories.
If I can have real assurances that TNT is willing to be truly impartial and to treat everyone equally based only on their behaviors, rather than beliefs, and to at least consider making a public statement for the benefit of all Neopians so we can know whether or not you intend to keep Neopets an all-audiences website (and if you don't it is your right and I will accept that, but I only ask that you make it clear whether or not Neo will remain all-audiences--this is a very major part of why I've been upset) and if you are willing to do this, obviously I would not want to go through with my request, because such commitment to actual equality and inclusion would lead me to restore full activity and support of this amazing website.
Otherwise, I really would prefer to have my accounts temporarily frozen until good news ever does come. I've been thinking about this decision for a very long time. And how little time I spent on the site on my beloved Usul's special day, and the reasons for it, helped lead me to finally make that choice, as saddened as I am to make it.
I only hope that it really will be temporary. I also respectfully ask that someone in TNT read the following: grok.com/share/bGVnYWN5LWNvcHk_899753a2-cf0c-400e-a2e4-51e3671bf14b?rid=87ecd73b-e8df-492e-87ae-ce66f07d3dc3 (a PDF of the same conversation is also attached--don't mind the images at the beginning; I was letting out a bit of steam but didn't want to waste the interesting insights that were generated later)
I often wonder how things would've turned had I joined any earlier than I did. I know the timing looks suspicious, but I swear I had no idea of anything of what was going on before I joined. Only recently have I taken a deeper look into the April 9th controversies, and still have several questions regarding it (namely, why can't the rest of us get a statement affirming fair treatment towards everybody?)
Please consider, and let me know your decisions, and Long Live Neopia! (and yes, I do still mean that)
-gumbasian_usul27
PS. if I need to do anything further to prove that it is me asking this rather than some griefer hacking into my account I am more than happy to comply. I do realize this is probably a strange request, and I can't help wondering whether I'm the first to give it! I do hope I'll be the last one to either way. Also, what should I make sure to collect and keep for if/when the time comes to return?
And I want to clarify again that I am not doing this to provoke or harass TNT. I just want them to know why I have made this decision. I love Neopets and I want very much to be able to enjoy it fully again. I hope this isn't considered a repetitive ticket as per the warning. Yes, I have repeated points in this ticket that I've made before, but I did so for the sake of clarity and context for my request, which I hope should be helpful if this ticket is handled by a different staffer this time. Either way I want you to know that I never wanted to inconvenience you. I can't see the whole picture behind the curtains so sometimes it's hard to know which are the most efficient paths.
Good day TNT,
Yesterday I celebrated one year since becoming a Neopian (more specifically, the first birthday of my first and most beloved Neopet SadKingOttsDaughter) but the only thing I logged in that day to do was to copy the code of one of my Petpages that contains pictures and info on a piece of merch I'm attempting to sell, to preserve on my own website (27dudek27sep27.com/minipal) in preparation for the request I'm about to make.
As much as it pains me to admit, I do not feel comfortable logging in each day anymore, even when keeping far away from the Neoboards. With the horror stories I've heard about people randomly being punished for things they didn't do, and my own experiences being punished for things I did do but that are clearly not against the stated rules, I do not want to risk losing my beloved Usul. Mark my words: if SadKingOttsDaughter is permanently taken from me, I will not ever have any reason to come back to this site. I have one side account, for typical side account purposes, but no reason to make any new accounts, policy concerns having zero impact on that intention.
And so, I would like to ask if it would be possible to have both my accounts temporarily frozen, like the rules say can happen to compromised accounts to protect them. My accounts aren't compromised, but since I don't intend to be logging in for a while, I would like to make sure they're protected until I can be convinced again that I can feel good about supporting this website that I do still love so truly. And, if possible, to have the Neocash items in my inventories distributed to random Neopians (preferably those who have been active at any time in the past month or two, to best ensure that the donations will be appreciated). Should I return, I can rebuild my swaplist from new capsules ; )
For the record, and I hope I am crystal clear about this: I NEVER wanted or intended to be provocative or mean-spirited or any of that, whether it be to TNT or the 55ers. Sure I might complain offsite to let out some steam, and I often inwardly entertain temptations to stir the pot onsite on the boards (though would never actually go through with such), but the fact is I am no troll, and I don't appreciate being treated like one just because of the way I believe. I like having wholesome edifying interactions whenever I'm able to. I've had fun conversations on Board 55 and wish that such could be all there is.
All I want is for TNT to hold everyone to the same standard as everyone else. Period. No free passes due to anybody's beliefs, titles, labels, etc, no matter what any of those may be. And no targeting people for any of those either. What is said on portal.neopets.com/our-team and what I have observed over my 12 months here unfortunately tell two very different stories.
If I can have real assurances that TNT is willing to be truly impartial and to treat everyone equally based only on their behaviors, rather than beliefs, and to at least consider making a public statement for the benefit of all Neopians so we can know whether or not you intend to keep Neopets an all-audiences website (and if you don't it is your right and I will accept that, but I only ask that you make it clear whether or not Neo will remain all-audiences--this is a very major part of why I've been upset) and if you are willing to do this, obviously I would not want to go through with my request, because such commitment to actual equality and inclusion would lead me to restore full activity and support of this amazing website.
Otherwise, I really would prefer to have my accounts temporarily frozen until good news ever does come. I've been thinking about this decision for a very long time. And how little time I spent on the site on my beloved Usul's special day, and the reasons for it, helped lead me to finally make that choice, as saddened as I am to make it.
I only hope that it really will be temporary. I also respectfully ask that someone in TNT read the following: grok.com/share/bGVnYWN5LWNvcHk_899753a2-cf0c-400e-a2e4-51e3671bf14b?rid=87ecd73b-e8df-492e-87ae-ce66f07d3dc3 (a PDF of the same conversation is also attached--don't mind the images at the beginning; I was letting out a bit of steam but didn't want to waste the interesting insights that were generated later)
I often wonder how things would've turned had I joined any earlier than I did. I know the timing looks suspicious, but I swear I had no idea of anything of what was going on before I joined. Only recently have I taken a deeper look into the April 9th controversies, and still have several questions regarding it (namely, why can't the rest of us get a statement affirming fair treatment towards everybody?)
Please consider, and let me know your decisions, and Long Live Neopia! (and yes, I do still mean that)
-gumbasian_usul27
PS. if I need to do anything further to prove that it is me asking this rather than some griefer hacking into my account I am more than happy to comply. I do realize this is probably a strange request, and I can't help wondering whether I'm the first to give it! I do hope I'll be the last one to either way. Also, what should I make sure to collect and keep for if/when the time comes to return?
And I want to clarify again that I am not doing this to provoke or harass TNT. I just want them to know why I have made this decision. I love Neopets and I want very much to be able to enjoy it fully again. I hope this isn't considered a repetitive ticket as per the warning. Yes, I have repeated points in this ticket that I've made before, but I did so for the sake of clarity and context for my request, which I hope should be helpful if this ticket is handled by a different staffer this time. Either way I want you to know that I never wanted to inconvenience you. I can't see the whole picture behind the curtains so sometimes it's hard to know which are the most efficient paths.
Response on 8:27 PM May 3rd: Congratulations on your one year anniversary! 🎈️ Please be assured that our commitment to providing a safe and fair environment for everyone is reflected in our latest site rules, which applies to all players equally. You can review the updated guidelines here: https://www.neopets.com/settings/about/rules/ If you'd like to deactivate your account, you can do so anytime at: 👉 www.neopets.com/remacct.phtml Hope that helps!
(ticket continued May 4th)
(ticket continued May 4th)
May 4th, 2026 (4th of Hunting, Y28)
Follow-up to Zendesk ticket #340716: Request to have my accounts TEMPORARILY frozen (continued from May 2nd)
12:23 AM
But I don't want my accounts deactivated or removed. I just want them temporarily put on ice to keep them and my Neopets safe while I'm away, waiting for TNT to make some kind of public statement at the very least acknowledging the huge irreconciliable gap between what is said and what I have personally observed.
Because my own experience proves that the rules are not applied to everyone equally. My last ticket is proof enough of that, not even to mention ticket #304741.
It is so obvious that the activists cannot stand being held to the same standard as everyone else, holding TNT under practical hostage with their threats of mass reporting, boycotts, etc, with the sheer level of on-the-dime organization power that they have. But if equal treatment as how I've heard had existed before last year is restored and it upsets them that much, don't they have that apparently officially endorsed Grundos Café thing where those in charge at least openly admit that they discriminate against conservatives and centrists?
But I don't have anything like that.
I just want to enjoy Neopets without having to worry about being punished just because I possess different beliefs than others.
I have no issues with people different than me being there, I have no issues with having fun uplifting interactions with people no matter what they believe. I have every issue with people trying to make it seem that I have to openly proclaim that I believe like they do in order to be "welcome" in Neopia.
They openly and freely state their intolerance of me and call to have me banned just because of what I don't believe in, despite how I've striven to treat others, and somehow I'm the hateful one?! I ask again, please consider trying to do what you can to turn Neopets into a tool to unite instead of a platform where people are allowed to divide. I wish I could've been around to see what Neopets was like back when Old Rule #5 was still enforced, but what I've seen makes it so clear why it existed. I'm not calling for it to be restored to the letter, but to the principle. It is the principle that matters.
They've had their year of free passes to provoke and threaten. All I ask is that whether Neopets is still meant for everybody, or if it's not, that whichever one it is be clearly, plainly, and publicly stated.
And until then, that my accounts be protected until that happens.
But I don't want my accounts deactivated or removed. I just want them temporarily put on ice to keep them and my Neopets safe while I'm away, waiting for TNT to make some kind of public statement at the very least acknowledging the huge irreconciliable gap between what is said and what I have personally observed.
Because my own experience proves that the rules are not applied to everyone equally. My last ticket is proof enough of that, not even to mention ticket #304741.
It is so obvious that the activists cannot stand being held to the same standard as everyone else, holding TNT under practical hostage with their threats of mass reporting, boycotts, etc, with the sheer level of on-the-dime organization power that they have. But if equal treatment as how I've heard had existed before last year is restored and it upsets them that much, don't they have that apparently officially endorsed Grundos Café thing where those in charge at least openly admit that they discriminate against conservatives and centrists?
But I don't have anything like that.
I just want to enjoy Neopets without having to worry about being punished just because I possess different beliefs than others.
I have no issues with people different than me being there, I have no issues with having fun uplifting interactions with people no matter what they believe. I have every issue with people trying to make it seem that I have to openly proclaim that I believe like they do in order to be "welcome" in Neopia.
They openly and freely state their intolerance of me and call to have me banned just because of what I don't believe in, despite how I've striven to treat others, and somehow I'm the hateful one?! I ask again, please consider trying to do what you can to turn Neopets into a tool to unite instead of a platform where people are allowed to divide. I wish I could've been around to see what Neopets was like back when Old Rule #5 was still enforced, but what I've seen makes it so clear why it existed. I'm not calling for it to be restored to the letter, but to the principle. It is the principle that matters.
They've had their year of free passes to provoke and threaten. All I ask is that whether Neopets is still meant for everybody, or if it's not, that whichever one it is be clearly, plainly, and publicly stated.
And until then, that my accounts be protected until that happens.
Response on 12:35 AM May 4th: Deactivating your account will be temporary until you wish to recover it again via Support. Please read more here: Deactivate Account As mentioned in our previous email, Neopets is intended to be a friendly, welcoming space for players of all ages, and we’re not able to engage in or facilitate conversations that involve heavier, highly personal, or potentially triggering topics. We’re also unable to accommodate requests for public statements. If you have specific in-game concerns or account-related issues, we’re always happy to help through tickets. We do ask that communication remains focused on those areas and aligned with keeping the environment safe and comfortable for the broader community. This will be our final response on this particular topic. If similar messages continue, we may not be able to respond further and tickets may be closed automatically. Continuing to submit tickets on the same issue is considered an abuse of our ticket system.
1:12 AM
Thank you for the clarification. Unfortunately, I will definitely do that.
"aligned with keeping the environment safe and comfortable for the broader community"??! This is precisely what I've been trying to do. But if respectfully asking (offsite at that) that people be appropriately punished for promoting real-life assassinations on the Neoboards is considered to make people "unsafe" to those in charge then I should've shaken the dust of this place off my shoes months ago.
All I wanted was to help make this website a fun and safe place for everybody who is willing to get along with their fellow Neopians.
I wonder if you ever say any of what you've said to any of the activists by the way, or if you're just fine punching down on people who just want to enjoy the site but don't possess the Favored Worldview. Somehow or another April 9th did happen after all. Guess the site that's a friendly welcoming place for all ages is just fine with openly and explicitly celebrating the death of human being, but enjoying the site itself without being coerced to participate in aggressively divisive arguments on the boards? Fyora forbid.
So this is it then. Thank you for keeping the site alive for me to discover its magic and fun before the hostilities that have been allowed to spread unchecked got to be too much for me.
Hopefully I'll be back one day, though it seems current leadership doesn't care about maintaining its all-ages all-audiences status. Remember how deeply and even religiously I had once supported TNT, both monetarily and vocally on the boards, in the past year.
Goodbye Neopia, hopefully just for now.
No need to reply to this, though having an actual human response for once would be nice.
Thank you for the clarification. Unfortunately, I will definitely do that.
"aligned with keeping the environment safe and comfortable for the broader community"??! This is precisely what I've been trying to do. But if respectfully asking (offsite at that) that people be appropriately punished for promoting real-life assassinations on the Neoboards is considered to make people "unsafe" to those in charge then I should've shaken the dust of this place off my shoes months ago.
All I wanted was to help make this website a fun and safe place for everybody who is willing to get along with their fellow Neopians.
I wonder if you ever say any of what you've said to any of the activists by the way, or if you're just fine punching down on people who just want to enjoy the site but don't possess the Favored Worldview. Somehow or another April 9th did happen after all. Guess the site that's a friendly welcoming place for all ages is just fine with openly and explicitly celebrating the death of human being, but enjoying the site itself without being coerced to participate in aggressively divisive arguments on the boards? Fyora forbid.
So this is it then. Thank you for keeping the site alive for me to discover its magic and fun before the hostilities that have been allowed to spread unchecked got to be too much for me.
Hopefully I'll be back one day, though it seems current leadership doesn't care about maintaining its all-ages all-audiences status. Remember how deeply and even religiously I had once supported TNT, both monetarily and vocally on the boards, in the past year.
Goodbye Neopia, hopefully just for now.
No need to reply to this, though having an actual human response for once would be nice.
Response on 2:19 AM May 4th: We are sorry to see you go, we hope you will be back soon!